Game Crashing my PC

[SyntheticSkyVoid]

Hey not sure if anyone else is dealing with this issue but The Finals will on occasion crash either my whole Pc and start a reboot or the Game with a GPU crash message that wont close and i will need to restart my PC.

It is the only game on my PC that crashes and i play many different games.
i am slightly addicted to The Finals so will push through the pain in the meantime but wish i could identify why or Embark could fix this issue.

[Emortality]

Same here, crashed two times today, I rarely play finals with my Bro's and I stopped playing it because this happened way way earlier too.

Might delete it again, maybe the game removes f2p enjoyers this way

[BondageKat]

Originally posted by SyntheticSkyVoid:

Hey not sure if anyone else is dealing with this issue but The Finals will on occasion crash either my whole Pc and start a reboot or the Game with a GPU crash message that wont close and i will need to restart my PC.

It is the only game on my PC that crashes and i play many different games.
i am slightly addicted to The Finals so will push through the pain in the meantime but wish i could identify why or Embark could fix this issue.

I currently have this issue. as a temporary fix put your in game graphics settings to the minimum and make sure no overlays are enabled. It depends on the crash report you got, since a game can crash for many reasons unrelated to the developers. For example, my RAM is not working correctly and I need to send it in for RMA to fix these crashes. For you it could be a hardware or a software issue. Make sure to update your drivers on more than just your graphics card.

[SyntheticSkyVoid]

It's a very weird issue, as I say it doesn't happen to any other games , unfortunately few are as addictive as The Finals, sometimes it won't happen for a day and sometimes it will bomb my pc to restart two or 3 times within 2 hours.

Also very difficult to get a error report when it sends my pc into a reboot and more difficult to record as the whole pc restarts and my steam recording won't even play what was recorded.

It is the most frustrating thing about The Finals, iv read a few forms where they say that AMD gaming motherboards comes standard overclocked and I'm supposed to change that but I don't see why I should play with manufacturers settings to get 1 game working.

I really hope they get this issue sorted out.

[HiggsLP]

I dont think theres any OC for CPUs, its just possible to Under Volt todays CPUs for better efficiency. Thats on AMD side.

On Intel side CPUs are OC so heavily that they even broke- and thata the reason why Intel CPUs are mainly crashing in UE5 games. The Finals is one of the few UE5 game engine bases game atm(wu kong, stalker2 are also).
So if u have 13th/14th gen CPU then it will crash with most bizarre errors like out of video memory...

Sometimes systems become unstable if u enable XMP/DOCP for ur RAM.
It helps if u lower the frequency 1 step usually

[SuperCow56]

I'm getting this error from the debugging tool crashing.

SYMBOL_NAME: EasyAntiCheat_EOS+83e6d0

MODULE_NAME: EasyAntiCheat_EOS

IMAGE_NAME: EasyAntiCheat_EOS.sys

STACK_COMMAND: .process /r /p 0xffffad8cedbe1080; .thread 0xffffad8cbef42080 ; kb

BUCKET_ID_FUNC_OFFSET: 83e6d0

FAILURE_BUCKET_ID: AV_EasyAntiCheat_EOS!unknown_function

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

FAILURE_ID_HASH: {220d5b3d-33fc-4c8e-6484-ebd7c9e905b8}

Followup: MachineOwner
---------

[MESSY SAUSAGE]

Originally posted by SuperCow56:

I'm getting this error from the debugging tool crashing.

SYMBOL_NAME: EasyAntiCheat_EOS+83e6d0

MODULE_NAME: EasyAntiCheat_EOS

IMAGE_NAME: EasyAntiCheat_EOS.sys

STACK_COMMAND: .process /r /p 0xffffad8cedbe1080; .thread 0xffffad8cbef42080 ; kb

BUCKET_ID_FUNC_OFFSET: 83e6d0

FAILURE_BUCKET_ID: AV_EasyAntiCheat_EOS!unknown_function

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

FAILURE_ID_HASH: {220d5b3d-33fc-4c8e-6484-ebd7c9e905b8}

Followup: MachineOwner
---------

This error is usually caused by third party antivirus tool and Malware Bytes.

Try removing that software (making sure that Windows Defender + Real time protection is still ON) and seeing if that solves your issue.

[SyntheticSkyVoid]

Ok will give it a try, but as far as I know my windows defender is on and I only have AVG installed. No other 3rd party software running not even recording game footage anymore.

Crashed again yesterday and did bring Up the message but it wouldn't screenshot and save my whole pc froze after the game crashed. Will take a photo next time 🫣🤣

[SyntheticSkyVoid]

So this is the message/ report i get when my Game Crashes

CurrentQueue.Fence.D3DFence->GetCompletedValue() failed at .\Runtime/D3D12RHI/Private/D3D12Submission.cpp:994 with error DXGI_ERROR_DEVICE_REMOVED with Reason: DXGI_ERROR_DEVICE_HUNG

GPU Crash: Scene > PostProcessing > ThirdParty > FidelityFXSuperResolution2Pass > FidelityFX-FSR2

Discovery
Discovery

[SIT DOWN.]

+

[Skye]

have crashed to ..

[Deathswarrior]

I no ♥♥♥♥ so ignore all this if you want but....

Unreal Engine runs rough.

The most basic thing is to close background programs and lower settings if you think your PC is getting more warm then usual.

If you play other games they may have a different Anti cheat and that will mess with The Finals so you may have to restart between X game and steam. (Dungeonborne made me have to restart before I could play The Finals)

If you are having an overheat issue maybe...just maybe.....check your filters for animal hair and or dust or vape smoke or gremlins.........make sure your fans are running correctly.

And for a while IDK if they fixed it but having a controller plugged in even if you are not using it made the game run worse for some sort of magic.

Stuff to think about.

[@Bloading]

Yes. This game is poorly optimized and this season the bugs are everywhere.

[SyntheticSkyVoid]

Ok All .
It has been a few weeks now and have not had the game crash or game crash my PC,

A big thank you to Embark Studios for resolving the issues.

[JynxWasHere]

Originally posted by SyntheticSkyVoid:

Ok All .
It has been a few weeks now and have not had the game crash or game crash my PC,

A big thank you to Embark Studios for resolving the issues.

What did you do to fix this? I’m still having problems with crashing, and support has yet to help me.

[McLovin]

Have this crash too now. Its my first reboot crash in this game.