THE FINALS

THE FINALS

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ALBATROSS Jul 12, 2024 @ 3:47am
UE5 Discovery Crash
Im having a this crash again and again. Have tried almost every solution but nothing is working. Now i cant even open the game it's crashing again and again. Is there any solution for this case??
This is the crash report:
Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0x0000000000000000

dxgi
dxgi
dxgi
dxgi
dxgi
dxgi
dxgi
dxgi
dxgi
dxgi
dxgi
GameOverlayRenderer64
Discovery
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Showing 1-12 of 12 comments
SassyNoodle Jul 12, 2024 @ 10:57am 
Whats your CPU?
qulimax16 Jul 12, 2024 @ 12:35pm 
I have the same problem.
AMD Ryzen 5 5600H with Radeon Graphics 3.30 GHz
16,0 GB RAM
NVIDIA GeForce RTX 3050 Ti Laptop GPU
I have all updates.
ALBATROSS Jul 13, 2024 @ 1:46am 
My CPU is AMD Ryzen 5 7565H
ALBATROSS Jul 13, 2024 @ 1:55am 
I got the solution!!!
This problem caused for the DirectX with integrated graphics. The integrated graphics with amd processor is older version so DirectX12 doesn,t support this older driver that's why the game is crashing and showing error. So you need to switch your preferred graphics processor to dedicated graphics. For this go to Nvidia control panel and go to 3D settings switch to Nvidia graphics for you preferred graphics processor and select openGL rendering GPU then switch to nvidia geforce graphics from auto select and now you are good to go. Your game will not crash anymore.
Last edited by ALBATROSS; Jul 13, 2024 @ 1:56am
FuhrerDiddy Jul 14, 2024 @ 6:14am 
tried and still doesn't work

my hardware is
-r5 7535hs
-rtx 2050 mobile
-16gb ram
El Tomy Jul 26, 2024 @ 10:38am 
Originally posted by PedoGroomer:
tried and still doesn't work

my hardware is
-r5 7535hs
-rtx 2050 mobile
-16gb ram

hey, were you able to solve this problem? I have the same problem and the same components.
FuhrerDiddy Jul 26, 2024 @ 11:25am 
Originally posted by El Tomy:
hey, were you able to solve this problem? I have the same problem and the same components.

Yeah fixed it, but don't know which is the fix, because I did all of it in one go and restart the game:

1. Reinstall easy Anticheat
- Go to where you install the game
- open with administrator:
- Uninstall_EasyAntiCheat.bat and Install_EasyAntiCheat.bat

2. -Open "System Configuration" from start menu
- Go to "Services" Menu
- Tick "Hide all microsoft services"
- Press Disable all (make sure microsoft services are hidden)

3. - Open CMD in administrator.
- Type these: ipconfig /flushdns
ipconfig /release
ipconfig /renew
netsh winsock reset
netsh int ip reset
netsh interface ipv4 reset
netsh interface tcp reset
exit
-type/copy-paste these one by one

4. - Change the game (Discovery.exe) to use only DGPU in Setting>System>Display>Graphics
- Change it also in Nvidia Control Panel

5. - Go to Control Panel>System and Security>Windows Defender Firewall>Allow an app or feature through Windows Defender Firewall
- press "Change settings"
- "Allow another app"
- "Browse"
- find The Finals exe file (Discovery.exe) and Start_Protected_Game.exe in steam game folder. Skip if done so

RESTART AFTER DONE ALL OF THESE
El Tomy Jul 26, 2024 @ 1:55pm 
Originally posted by PedoGroomer:
Originally posted by El Tomy:
hey, were you able to solve this problem? I have the same problem and the same components.

Yeah fixed it, but don't know which is the fix, because I did all of it in one go and restart the game:

1. Reinstall easy Anticheat
- Go to where you install the game
- open with administrator:
- Uninstall_EasyAntiCheat.bat and Install_EasyAntiCheat.bat

2. -Open "System Configuration" from start menu
- Go to "Services" Menu
- Tick "Hide all microsoft services"
- Press Disable all (make sure microsoft services are hidden)

3. - Open CMD in administrator.
- Type these: ipconfig /flushdns
ipconfig /release
ipconfig /renew
netsh winsock reset
netsh int ip reset
netsh interface ipv4 reset
netsh interface tcp reset
exit
-type/copy-paste these one by one

4. - Change the game (Discovery.exe) to use only DGPU in Setting>System>Display>Graphics
- Change it also in Nvidia Control Panel

5. - Go to Control Panel>System and Security>Windows Defender Firewall>Allow an app or feature through Windows Defender Firewall
- press "Change settings"
- "Allow another app"
- "Browse"
- find The Finals exe file (Discovery.exe) and Start_Protected_Game.exe in steam game folder. Skip if done so

RESTART AFTER DONE ALL OF THESE
Nothing :((
𝖝𝖔𝖓𝖎 Jul 27, 2024 @ 5:31am 
+

Crashing at least twice a day.
zwag69 Aug 11, 2024 @ 5:45pm 
try updating amd software: adrenalin edition and reboot
it worked for me
Berlin04 Aug 27, 2024 @ 10:15am 
Originally posted by ALBATROSS:
I got the solution!!!
This problem caused for the DirectX with integrated graphics. The integrated graphics with amd processor is older version so DirectX12 doesn,t support this older driver that's why the game is crashing and showing error. So you need to switch your preferred graphics processor to dedicated graphics. For this go to Nvidia control panel and go to 3D settings switch to Nvidia graphics for you preferred graphics processor and select openGL rendering GPU then switch to nvidia geforce graphics from auto select and now you are good to go. Your game will not crash anymore.
I've used the method you said but it still doesn't work
Thumper Mar 23 @ 5:48pm 
The solution I found that worked for my brother who was experience crashing was...
Make sure your paging file is the same size as the amount of RAM you have installed in your PC.
To do this press the Windows Key or go to the search bar and type in "SystemPropertiesAdvanced" then click on the "Advanced" tab click on "Settings" under Performance, next go to the Advanced tab and then check under the Virtual Memory section to ensure the paging file size is the same as the amount of RAM you have installed, if its not you can change it there.

This solution solved the crashing issues my brother had as his VRAM size was set to 2GB when he had 16GB of RAM installed.

Hope this helps!
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Date Posted: Jul 12, 2024 @ 3:47am
Posts: 12