THE FINALS

THE FINALS

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Help needed, the application has encountered an unexpected error
I played a little after 2.8 update yesterday, it was no problem but today when trying to run game the Crash Report Handler pops up and I can do nothing but create memory dump.
I can't read the dump file via txt because of coding format difference, and the handler says I should go to embark-studios.helpshift.com for support but the page is 404.
I have already tried using the "Verify Integrity" feature on the Steam client, but it didn't work. The issue persists.
So have to seek for help here, hope there's a solution. :Gifting:
Game's good, need to finish my daily tasks. Hope there's help coming ,thank you so much.
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Showing 1-9 of 9 comments
Scuffed Monkey May 16, 2024 @ 9:28pm 
I found the fix for mine was just to close all apps in task manager related to RAZER.
ghoststreet614 May 16, 2024 @ 10:08pm 
Originally posted by Scuffed Monkey:
I found the fix for mine was just to close all apps in task manager related to RAZER.
I don't have a Razor device, nor do I find any Razor process in task manager :goobert:
Thanks for the reply any way, hope you have a nice day!
phut May 16, 2024 @ 10:15pm 
devs are aware and working on fix, hopefully will be fixed 'today' sweden time.

i'd try just killing every app you can that isn't steam or the finals, and see if that helps in the meantime.
(APP)REHENDER May 16, 2024 @ 10:18pm 
Originally posted by Scuffed Monkey:
I found the fix for mine was just to close all apps in task manager related to RAZER.
Thanks for the find Scuff. Just got it working for me. God speed Ghost I hope you find a fix.
Last edited by (APP)REHENDER; May 16, 2024 @ 10:18pm
ghoststreet614 May 16, 2024 @ 10:37pm 
I reboot the computer and now this time it is a Unreal Engine crush
:steamfacepalm:
76561199188587519 Aug 25, 2024 @ 2:31am 
Help needed
76561199188587519 Aug 25, 2024 @ 2:31am 
the application has encountered an unexpected error ?
Noemiownzyou Sep 9, 2024 @ 2:20am 
Bumping this thread as it's happening to so many people.
Extc Oct 15, 2024 @ 9:47am 
LISTEN! I JUST UPDATED MY WINDOWS, AND LOST ALL MY DATA.

So the only issue with Windows 11 is, they don't have Dx11 installed, so simply just install Dx11 and your game will launch perfectly fine.

I recognized this cause I checked dxdiag on my Command Prompt, it only says Dx12, I thought Dx11 was included, but then I tried playing RS6 with Dx11 and it wouldn't let me launch, so then I tried using Dx12 it worked.

So, the only way is just to download Dx11.
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Showing 1-9 of 9 comments
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Date Posted: May 16, 2024 @ 9:11pm
Posts: 9