Purchased the battle pass but didn't get the rewards

[AmitKo]

Really weird situation, I've never encountered something like that.
As the title says, I finished the battle pass, then purchased it and for some odd reason I only have a few rewards I can use (the alien skin and some animations).
90% of the battle pass rewards are still locked and I can't use them.
I contact the support and they said they are familiar with this issue and they are trying to fix it as soon as possible.
It's like my account is buged somehow.
Is that happend to any one else?

[Nox]

the same thing happened to me today but when i restart the game it was fixed

[AmitKo]

Originally posted by Nox:

the same thing happened to me today but when i restart the game it was fixed

Well good for you, I still have this issue.
I really hope they will fix it soon

[Per2D2]

it happened to me too, but it fixed after i restarted the game.

[KOPASJAT]

Originally posted by Per2D2:

it happened to me too, but it fixed after i restarted the game.

yeah me too

[Dhomochevsky]

i completed that thing some time ago but i didnt got all the items cause i didnt buy a thing

[Florian.]

congrats your money is yoinked by a fraud company

[Myztkl©-Kev]

just contact their support

[AmitKo]

Originally posted by nazokatsuro:

Originally posted by Per2D2:

it happened to me too, but it fixed after i restarted the game.

yeah me too

Originally posted by nazokatsuro:

Originally posted by Per2D2:

it happened to me too, but it fixed after i restarted the game.

yeah me too

Well, it seems like it's a common bug in the game. In my case I afraid it's a bug in my account.

Originally posted by Myztkl©-Kev:

just contact their support

That's what I did, they said they are working on it.
Hoping for the best.

[Caesar]

+++

[Vampapi]

Simple Fix - Do not buy passes

[Trinity]

maybe reinstall, verify integrity, perhaps contact support, etc