I NEED HELP

[云]

Hello, I'm here to ask for help. I was previously recharged fraud, and was maliciously refunded by the seller after purchasing "yuan", and now my account has been banned. After contacting Embark customer service, I was told that I needed to make up the money on Steam. I would like to ask how to make a replenishment on the Steam platform?

[THEFINALS_CM]

Hey booksay, I believe you are trying to request a refund on Steam. If so, you can follow the steps in this guide from the Steam Help Center: https://help.steampowered.com/en/faqs/view/784C-923B-A4A1-C825
Look for the option after logging into your account and clicking on Purchases.
Hope this helps!

[云]

Originally posted by THEFINALS_CM:

Hey booksay, I believe you are trying to request a refund on Steam. If so, you can follow the steps in this guide from the Steam Help Center: https://help.steampowered.com/en/faqs/view/784C-923B-A4A1-C825
Look for the option after logging into your account and clicking on Purchases.
Hope this helps!

I'm sorry to bother you, but I suspect that my account was banned by recharging my account through Xbox or other platforms and making malicious refunds. Because I played through the Steam platform, I didn't find any abnormalities in the Steam recharge records, and Steam customer service didn't find any abnormalities. He unlinked my Empower account from my Steam account and linked it to his Steam account, then topped up and refunded. At the same time, I do not have an account on Xbox or other platforms, so I cannot make up this part of the money through Xbox or other platforms, and I hope you can provide me with other ways to compensate for the losses suffered by embark and unlock my account. I really love the game, I'm also a fan of Battlefield, I love the feel of their guns, and playing The Finals reminds me of the old days. Hope you can help me, thanks.