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If logging into the website didn't work for you, then this might help - I am having connectivity problems - PC version[embark-studios.helpshift.com].
Try all these steps one by one, specifically switching your connection to a public DNS server.
i tried litteraly everything, reinstalled the game, changed dns, logged in the site, verified ip and still getting this error i don't know what else i have to do
I keep getting an error with every update in the game, I bought skins battlepass and a lot of stuff because it makes me have a really good time playing the game. But I can't use it because of mistakes. I met with the support team, I did everything they said. I followed the steps in the same way, but there are no results. Please help, what should I do?
İ do same. Nothing changes.
Also, if you have a pending support ticket, you can update it directly in the chat. Please revisit your ticket to check for updates, they will respond directly in the chat.
Finally, I did what I was told and arranged a meeting with the support team, I applied what they said in the same way externally, right now the game is "dowloand failed. I'm facing the "FATAL ERROR" error, I applied for the solution once again in this topic, deleted the game, reinstalled it, then verified the files, checked with embark ID, did everything I was told, but I'm still getting the same error. I don't use any VPN, I don't even use a program to block files. There is no solution as to why I got this error. What had I better do?
By the way, I've done a lot of research on your error, and one of the solutions found on the forums is that if you're using an external computer protection program, you should at least turn it off when you enter the game, and then you can try Decrypting it.
"The game was working smoothly this way."
I would recommend that you uninstall the VPN program and try deactivating it if you are using an external protection program. This is how I logged in before this error in this way. It doesn't hurt to try.