THE FINALS

THE FINALS

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fLayN Oct 26, 2023 @ 2:10pm
GUIDE for MOUSE DISCONNECTIONS / FREEZE / STUCK
Gottcha bro'

Solution 1 : Plug your mouse into the down USB port of your motherboard (not the one at the top, seems to be a problem with B550 motherboard / Ryzen CPU users)

Solution 2 : Try to DOWN your mouse polling rate to 500hz

Solution 3 : If you have a wireless mouse, try to play it plugged.

Solution 4 : If none worked : add "-d3d11 " in the launch option from the game on steam library.

POST YOUR MOUSE & CPU if you have this prolem to help the devs fixing it.

I have this problem since the firsts alpha/beta.
Mouse : Steelseries AEROX 3 wireless
CPU : Ryzen 7 5800 X
Last edited by fLayN; Dec 12, 2023 @ 12:15am
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Showing 1-15 of 26 comments
Maffey Oct 27, 2023 @ 12:39pm 
Logitech G502 Hero
Dunlokk Oct 27, 2023 @ 2:38pm 
razer viper ultimate
[FR] Zuzu Oct 27, 2023 @ 2:52pm 
Logitech G703 , same issue
Dunlokk Oct 27, 2023 @ 2:53pm 
where do you find directx 11 mode I cant find it?
fLayN Oct 28, 2023 @ 3:22am 
Originally posted by Dunlokk:
where do you find directx 11 mode I cant find it?

Oh my bad. Back into the first alphas and betas, it was just in the video settings and I see that it is not here anymore... I edit the guide :(
dipper998 Oct 28, 2023 @ 10:10am 
weirdly, this didn't happen to me in the closed beta but it keeps happening in the open beta so they must've changed something
Soul_in_Gun Oct 28, 2023 @ 2:42pm 
Originally posted by Dunlokk:
where do you find directx 11 mode I cant find it?
-dx11 in launch options command line
ShadowZoneGC Oct 28, 2023 @ 7:00pm 
Same problem here. Razer Basilisk V3 and a Ryzen 9 CPU
(Posting my cpu because another post said something about the game struggling with Ryzen cores. Game runs fine on my Intel 7 gaming laptop)
fLayN Oct 28, 2023 @ 10:53pm 
Originally posted by Soul_in_Gun:
Originally posted by Dunlokk:
where do you find directx 11 mode I cant find it?
-dx11 in launch options command line

Thanks i'll try that !


Originally posted by ShadowZoneGC:
Same problem here. Razer Basilisk V3 and a Ryzen 9 CPU
(Posting my cpu because another post said something about the game struggling with Ryzen cores. Game runs fine on my Intel 7 gaming laptop)


gute idee, I have also Ryzen 7 5800X
bouncyBear Dec 8, 2023 @ 9:48am 
Logitech G403 hero, CPU AMD 5600x

I had my mouse connected over USB hub. Mouse stoped freezing when I connected it directly to PC
GFerrari Dec 8, 2023 @ 6:05pm 
Logitech G703 WIRELESS, CPU AMD 5600x
Last edited by GFerrari; Dec 8, 2023 @ 6:06pm
fLayN Dec 8, 2023 @ 10:50pm 
Originally posted by GFerrari:
Logitech G703 WIRELESS, CPU AMD 5600x

Did you fixed this ? Try to plug your USB receiver to a USB port that is not the upper one behind your PC, this fixed my issue, the top USB are bugged for some reasons
Last edited by fLayN; Dec 8, 2023 @ 10:50pm
Hunter Dec 8, 2023 @ 10:57pm 
I hope they fix the mouse disconnect soon.
fLayN Dec 8, 2023 @ 11:01pm 
Originally posted by Hunter:
I hope they fix the mouse disconnect soon.
its been here since close beta for me, did you fix the issue by one of those solutions or not ? do you have AMD cpu ?
Razor Dec 9, 2023 @ 1:40am 
Having this issue

Razer Viper Ultimate
Ryzen 5 5600x
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Date Posted: Oct 26, 2023 @ 2:10pm
Posts: 26