Soulstone Survivors

Soulstone Survivors

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Rme Nov 10, 2022 @ 1:33pm
My game keeps crashing
5 games in a row, I keep crashing and losing all progress. I posted in the discord but I'm not getting a response. I need help, the game is currently unplayable for me. It didn't crash before the patch, I'm not getting any error messages, the game just closes itself.
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Showing 1-7 of 7 comments
-NbYang- Nov 10, 2022 @ 2:11pm 
Me too, so I haven't played Endless 3 or more so far...
Last edited by -NbYang-; Nov 10, 2022 @ 2:11pm
Rme Nov 10, 2022 @ 3:11pm 
I cant find any support for this. I sent them an email and made a post on their discord but no response.
Skwizzgar Nov 10, 2022 @ 3:21pm 
Same. Seems to be random.
Sarti Suna Dec 15, 2022 @ 5:27am 
Same here. I cant find support for this. Please Help us. 🙏🏻🙏🏻🙏🏻🙏🏻
Bridge Baby Dec 15, 2022 @ 5:54am 
Originally posted by Sarti Suna:
Same here. I cant find support for this. Please Help us. 🙏🏻🙏🏻🙏🏻🙏🏻

I am not a dev, but what are your system specs? Performance at the higher levels is a problem after a few rounds in endless and overlord modes.

The calculations with everything going on are intense. If you're using a laptop, ensure your discrete GPU is being utilized for video and the CPU should take over the number crunching.

What temps is your system at when it crashes? The common ground it seems is that you're past the first round with a lot on screen. This is processor intensive from my experience and generates quite a bit of heat.

Just curious, hoping to help someone enjoy the game :)
Last edited by Bridge Baby; Dec 15, 2022 @ 5:58am
Bridge Baby Dec 15, 2022 @ 5:56am 
Also, another way to sort of traverse the rabbit hole is to:

Start -> type "Event Viewer" and hit enter -> System

Wait for the logs to load

right-click system and filter -> make sure warning, error and critical are the only boxes checked -> OK

Look for events around the time of the crash. I'm thinking you'll see some DCOM issues, which points to resources.
Prostagma? Dec 15, 2022 @ 8:52am 
Originally posted by Rme:
5 games in a row, I keep crashing and losing all progress. I posted in the discord but I'm not getting a response. I need help, the game is currently unplayable for me. It didn't crash before the patch, I'm not getting any error messages, the game just closes itself.

Hey Ya'll I will try to help you out here, but unfortunately these crashes can go beyond the game's scope or my capabilities as they can be related to many different things, so its hard to actually pin down the exact issue. I have people say that changing windows version fixed it, cleaning their PC fixed it, changing which driver the game was installed on and so on, updating graphics card and so on.

Based on the responses I get from these cases, here are some things you can try for the meantime while we wait for new updates to drop on the game:

- Updating graphics driver to the latest version or trying to find a stable previous version of your drivers;
- Disabling overclock in any shape or form (unity, the game engine has a known issue with overclocked systems);
- Clean installing the graphics drivers (Uninstall them properly and re-install them);
- re-install the game / install it in another driver
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Showing 1-7 of 7 comments
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Date Posted: Nov 10, 2022 @ 1:33pm
Posts: 7