Lost account? How to recover it:

[Andrice]

Information to clarify:

-First, perform the data transfer on the official page [only if you have already played the game before the publisher change.]
Important to note: You have until [April 24, 2025] to perform the data transfer.

https://toweroffantasy-global.playerinfinite.com/events/accounttransfer/en/index.html

-How do I know if my data has been transferred correctly?
If at the end of the entire data transfer process you have received the message
✔️[Your Tower of Fantasy data transfer request has been submitted.]
then your data has already been transferred correctly.

-Please when entering the game or the launcher, verify that you are logged in via
E-Mail [Method where they send you a code to your email], dont use other methods such as Google account, Facebook, Steam and others.

-In the server menu, select the server where you were playing [Not only the region, also the name of the server you were playing before.], if the Server do not appear, scroll down, some are hidden.

-Your character name will not appear on the server list as it was before.

[Sarah Nurain]

Ursprünglich geschrieben von Andrice:

Ursprünglich geschrieben von Biden unleashed:

I did the transfer yet my acc is gone
I tryed to log in in all the ways (Steam, Gmail, e mail) pls help me

the quickest solution: go back to the web page where you perform the transfer and where random numbers have appeared, the important one is [perfect world games account], later when you enter the game and IMPORTANT [login by Email, do not use other methods] after logging in go to the game settings, the cog icon which is in the upper right corner of the screen and when you open the game settings menu, press the [account center] button
this is the important thing if the number that appears there matches the same one that appeared on the official transfer page, everything is correct, if it does not match, you have made a wrong step

i did everything correct, and even got my PWG uid correct. but when i logged into my server, the game restart like my account has been lost. what else do i have to do?

[Keyner Blake]

Hey bro, can you help me inbox to recover my account? I tried what you say, but i dont have my account back.

Ursprünglich geschrieben von Andrice:

Information to clarify:

-First, perform the data transfer on the official page [only if you have already played the game before the publisher change.]
:CorpsWarning:Important to note: You have until [April 24, 2025] to perform the data transfer.:CorpsWarning:

https://toweroffantasy-global.playerinfinite.com/events/accounttransfer/en/index.html

-How do I know if my data has been transferred correctly?
If at the end of the entire data transfer process you have received the message
✔️[Your Tower of Fantasy data transfer request has been submitted.]
then your data has already been transferred correctly.

:CorpsWarning:-Please when entering the game or the launcher, verify that you are logged in via
:new_mail:E-Mail [Method where they send you a code to your email], dont use other methods such as Google account, Facebook, Steam and others. :CorpsWarning:

-In the server menu, select the server where you were playing [Not only the region, also the name of the server you were playing before.], if the Server do not appear, scroll down, some are hidden.

-Your character name will not appear on the server list as it was before.

[Sullear]

Ursprünglich geschrieben von Anarchist Léo:

Ursprünglich geschrieben von Sullear:

And what do we do when we get a prompt to create an account, click confirm, and nothing happens? And before anyone says anything I did complete the transfer over a month ago. I used my steam email and verified with a code. I can sit here and click confirm all day long and it will never let me link/transfer the accounts. I cannot get past this step now. I tried logging into the game(fully up to date) and tried every server and cannot find my character.

https://imgur.com/0Knzxmf

in your cause, change browser, possible adblocker issue

Tried that. Same results. 3 different browsers. I am done. Uninstalled. Thanks for trying to help though.

[pepoma6inata]

this one should be pinned

[Hoshimura]

Ursprünglich geschrieben von Andrice:

Ursprünglich geschrieben von ericg86:

i log in with my email and my charcter not showing on any server wen i choose a server with want to start the game from begining

Please try to remember exactly which server you were playing, your character name will not appear in the server list, so you will have to manually select the same server you were playing

MY PREVIPOUS SERVER DOESNT EVEN EXIst now lol (sorry, caps)

[g]

This should be pinned, I somehow still remember the server I was in after 600 days

[Keram]

Will a gmail notification come when the account is successfully migrated?

[Baymax-01]

Ursprünglich geschrieben von Keram:

Will a gmail notification come when the account is successfully migrated?

No.

[ehrgeiz.rabenschwarz]

The link is not working it says "access was denied"

[ZeroPantz™]

Ursprünglich geschrieben von ehrgeiz.rabenschwarz:

The link is not working it says "access was denied"

Ursprünglich geschrieben von Andrice:

Important to note: You have until [April 24, 2025] to perform the data transfer.

It's closed now, so yes, it doesn't. Please take some time to read properly next time.

[ehrgeiz.rabenschwarz]

Ursprünglich geschrieben von ZeroPantz™:

Ursprünglich geschrieben von ehrgeiz.rabenschwarz:

The link is not working it says "access was denied"

Ursprünglich geschrieben von Andrice:

Important to note: You have until [April 24, 2025] to perform the data transfer.

It's closed now, so yes, it doesn't. Please take some time to read properly next time.

No I won't.

[ZeroPantz™]

Ursprünglich geschrieben von ehrgeiz.rabenschwarz:

Ursprünglich geschrieben von ZeroPantz™:

It's closed now, so yes, it doesn't. Please take some time to read properly next time.

No I won't.

Oohh edgy.

[Sniper King]

Wow.

I just tried to return to the game only to find they straight up wiped my account and everything I bought on it. Super ♥♥♥♥♥♥ up.