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You sure you used Port Crystals and not "Part Crystals" at the Sphinx? She gives a fake/forgery type of port crystal as reward for the madness puzzle after she's given you one good one during one run, so you might've accidentally used (and maybe even used the conviction puzzle to make a copy of) the fake crystal(s)? (Granted, I'm not even sure if you can place the fake ones)
Also; I lost my placed port crystals randomly in the unmoored world once, and only thing that could fix that was reloading a previous resting save, but that doesn't quite sound like your issue.
You are somewhat right about the "partcyrstal" you can use it, but it doesn't place it. You eat it when you use a partcrystal. Which goes to say that they may have used partcrystals instead of portcrystals.
As for people placing portcrystals and them not appearing. I haven't heard anyone else have that issue without them realizing that they were partcrystals. So most likely, yeah, they weren't real portcrytsals that the author was using.
They may have to double check their storage for their normal portcrystals or count how many other crystals they have out to see if they have used all that they have.
Ohhh that could be what happened! I didn’t read the item name, but yeah she might gave me a fake port crystal for my second run lol. Stupid sphinx, I planned to loot her all over again lol