Game causing PC to crash

[mcoop3627]

Hey so maybe since a few weeks ago after an update (unsure which one) I can play a full game and my PC will completely crash either on the scoreboard/progress screen at the end of the game, or shortly after when I get back to my main screen and start looking at the upgrades and research pages after matches. I have no idea what it is. I've done a bunch of troubleshooting and my PC will play literally any other game for hours on end. Has anyone experienced this?

[KiroTheImmortal]

Need more info than that. what kind of crash? BSOD with info? Black screen reset?

[mcoop3627]

Publicado originalmente por KiroTheImmortal:

Need more info than that. what kind of crash? BSOD with info? Black screen reset?

No BSOD, just instant black screen and PC restarts

[mcoop3627]

Publicado originalmente por mcoop3627:

Publicado originalmente por KiroTheImmortal:

Need more info than that. what kind of crash? BSOD with info? Black screen reset?

No BSOD, just instant black screen and PC restarts

I received a Kernel Power Event ID 41 Task 63 "critical", a Kernel-EventTracing ID 28 Provider task "error", and a couple "Service Control Manager" event ID 7000 "error" just prior to the most recent crash and ESENT ID 467 Database Corruption "error" about 15 minutes prior to crash.

I've run MemTest86 to make sure it isn't memory related, clean reinstalled windows, made sure the temperatures are good and again played other games to see if I have other issues. I would think if my PSU was bad I wouldn't be able to play other high end games but I'm certainly not an expert and could be wrong

[KiroTheImmortal]

No BSOD tends to be PSU related. Or something along the power side. What other games have you played?

[Gamejunky05]

Is memory stable? If u got ryzen check ur cpu soc voltage amd memory voltages. Also try lower memory speeds. DDU and install latest gpu drivers can also help.

[Cosmo 🐲]

Publicado originalmente por mcoop3627:

Publicado originalmente por mcoop3627:

No BSOD, just instant black screen and PC restarts

I received a Kernel Power Event ID 41 Task 63 "critical", a Kernel-EventTracing ID 28 Provider task "error", and a couple "Service Control Manager" event ID 7000 "error" just prior to the most recent crash and ESENT ID 467 Database Corruption "error" about 15 minutes prior to crash.

I've run MemTest86 to make sure it isn't memory related, clean reinstalled windows, made sure the temperatures are good and again played other games to see if I have other issues. I would think if my PSU was bad I wouldn't be able to play other high end games but I'm certainly not an expert and could be wrong

Can you check your Event Viewer, it has to have more information.

Also, if you have not done it already, try to runing an sfc scan.

From the desktop, press the Windows + X shortcut key combination.
In the menu, select Command Prompt (Admin).
NOTE: System File Checker can be run from Windows PowerShell (Admin).
On the User Account Control (UAC) prompt, click Yes.

In the command prompt window, type "DISM /Online /Cleanup-Image /CheckHealth" and press Enter. - Wait for the process to complete.

Then type "DISM /Online /Cleanup-Image /ScanHealth" and press Enter. - Wait for the process to complete.

Then type "DISM /Online /Cleanup-Image /RestoreHealth" and press Enter. - Wait for the process to complete.

Then type "SFC /scannow" and press Enter. - Wait for the process to complete.

The system file checker utility checks the integrity of Windows system files and repairs them if required.

After the process is complete, reboot the computer.

Also try verifying your game files.

[Nico]

As of today I get a BattlEye screen on launch I've never seen before and the game behaves nowhere near normal. Impossible to alt tab or interact with any window outside of Enlisted, and Explorer.exe needs to be restarted after closing the game.