Official Resident Evil 4 Troubleshooting & Issue Reporting Thread

[Capcom Customer Service]

We hope you’re all enjoying or will be enjoying Resident Evil 4 shortly! While we hope all of our fans will have a great time with the game, there will always be some cases here and there where the game may not function correctly under certain environments and / or hardware combinations.

We’ve set up this troubleshooting and feedback thread for you all to share any technical issues you may be having with the game.

Before providing any reports, please ensure you've followed the steps below to rule out problems with your PC, Steam, or the game’s files:

Troubleshooting Guide

1. Check the game’s system requirements

Please make sure you meet the minimum requirements for the game, outlined on the bottom of the Steam Store page; if you do not meet the minimum requirements for the game, this may result in poor framerate, or the game not running.

If you do meet the minimum specifications but not the recommended specifications, you may want to try turning down the graphics settings, if you haven't already. Please note that most graphical settings changes require the game to be restarted in order for the changes to take effect.

Some high end integrated graphics chips and modern laptop integrated GPUs may work, but have not been tested, nor are they officially supported by Capcom. If you’re using a laptop with a dual GPU dedicated graphics card and integrated graphics processor, we recommend disabling your integrated graphics via the BIOS settings prior to launching the game. For more information on accessing your BIOS, please see your laptop/motherboard manufacturer manual.

If you’re using a multi-GPU setup such as NVIDIA’s SLI or AMD’s Crossfire technologies, we recommend experimenting with disabling these settings, as they may cause compatibility issues with the game.

Capcom does not warrant nor officially provide technical support for PCs that do not meet the official, minimum system requirements.

2. Add the game’s folder and files to your anti-virus program’s exception / exclusion list

Some launching issues may be attributed to certain Anti-Virus software preventing the game executable from launching due to a false-positive error. We recommend users add all of the following files and folders to the Anti-virus and Firewall exclusion list to prevent this issue. If these files and folders were already added previously, try removing them from the exclusion list and re-adding them.

Note: To quickly access the following folders, press Windows Key + R then copy and paste the folder URL below.

re4.exe Default Location:
C:\Program Files (x86)\Steam\steamapps\common\RESIDENT EVIL 4 BIOHAZARD RE4


Steam.exe Default Location: C:\Program Files (x86)\Steam

Steam AppData Default Location: C:\Users\%USERNAME%\AppData\Local\Steam

For a guide on adding exceptions to your anti-virus software, please visit one of the following links:

1. Windows Defender[support.microsoft.com]
   
2. Microsoft Security Essentials[answers.microsoft.com]
   
3. Malwarebytes[www.malwarebytes.com]
   
4. Avast Antivirus[www.avast.com]
   
5. AVG Antivirus[support.avg.com]
   
6. Kaspersky Anti-Virus[support.kaspersky.com]
   
7. Webroot SecureAnywhere[answers.webroot.com]
   
8. McAfee Antivirus (Steam Support guide)
   
9. Bitdefender*[www.bitdefender.com]

*For Bitdefender, you will need to also add the game’s .exe file to the program’s Whitelist. To do this, follow these steps:

1. Open Bitdefender
   
2. Go to the Protection tab
   
3. Click “View Feature”
   
4. Click the gear icon inside the “Advanced Thread Defense” box
   
5. Select “Add applications to the whitelist”
   
6. Browse and navigate to the .exe file
   
7. Once the .exe file is added, close Bitdefender and relaunch the game

3. Give administrator privileges to Steam and the game

Some users can get the game running properly by running Steam.exe in administrator mode. This can be done by right-clicking on the .exe file and selecting “Run as administrator.” If that doesn’t work, try running the game’s .exe file in administrator mode as well.

4. Update your Video/Graphics Drivers and Windows Operating System

Try updating your video card drivers, as oftentimes outdated drivers can cause a variety of issues ranging anywhere from in-game graphical problems, to the game not starting, and more.

For the latest Nvidia drivers, click here[www.nvidia.com].
For the latest AMD drivers, click here[support.amd.com].

Additionally, please ensure that Windows Update has been run and that all the latest updates have been installed on your operating system.

If you still experience issues, you may want to try performing a clean installation of the video driver set. This will remove any extraneous driver DLL files or game profiles that existed with the previous driver installation.

To do a clean video driver install, many enthusiasts use a third-party program called Display Driver Uninstaller[www.guru3d.com] (DDU), which completely removes components that were part of the original driver installation package.

1. Run DDU and uninstall old video driver.
   
2. Install the latest OEM video card driver and reboot your PC.
   
3. Run the latest DirectX installer package[www.microsoft.com] and reboot your PC.

IMPORTANT! Please don't forget to reboot Windows upon completing a video driver installation. This will help reinitialize the driver and the graphics card using the new driver.

5. Check your graphics driver settings & computer power settings

To reiterate, some high end integrated graphics chips and modern laptop class discrete GPUs may work, but have not been tested, nor are they officially supported by Capcom. Laptops with dual GPUs, such as an Intel Integrated Graphics Processor + NVIDIA Dedicated Graphics Card, may need additional configuration in the event the integrated processor is overriding the dedicated graphics drivers.

If using a dual Nvidia / Intel GPU, follow these steps:

1. Install the latest Intel integrated drivers[downloadcenter.intel.com]
   
2. Reboot your PC
   
3. Open Nvidia Control Panel
   
4. Click 'Manage 3D Settings'
   
5. Go to 'Program Settings' and then select the game (if it is not in the list you can add it manually by clicking 'Add')
   
6. Scroll down to 'Power Management Mode'
   
7. Set it to 'Prefer Maximum Performance' / ‘High Performance Processor’ instead of 'Adaptive'
   
8. Close Nvidia Control Panel and launch the game

If using a dual AMD “Switchable Graphics” GPU, follow these steps:

1. Open AMD Catalyst Control Center
   
2. Under “Switchable Graphics”, select the High Performance section and select the game (if it is not in the list you can add it manually by clicking 'Browse')
   
3. Click ‘Apply’
   
4. Close AMD Catalyst Control Center and launch the game

Additionally, double-check your desktop / laptop’s power settings by performing the following:

1. If using a laptop, ensure the charger is connected
   
2. Open Control Panel
   
3. Select Power Options
   
4. Select “Change Plan Settings”
   
5. Select “Change advanced power settings”
   
6. From within the dropdown menu, select “High performance” and click ‘Apply’ then ‘OK’
   
7. Launch the game

6. Update DirectX

We recommend downloading and running the DirectX End-User Runtime Web Installer[www.microsoft.com] to ensure DirectX is fully up to date.

7. Update your Windows Media Player codecs

Certain cutscene segments use video playback which relies on Windows' default Media Player codec.

If you're experiencing video playback issues during cutscenes, please try installing Microsoft's Media Feature Pack from the link below. Certain Windows editions, particularly in EU territories and Korea, may not have Windows Media Player and its codec preinstalled.

Windows 8 or newer: https://support.microsoft.com/en-us/topic/media-feature-pack-list-for-windows-n-editions-c1c6fffa-d052-8338-7a79-a4bb980a700a

If you have separately installed another codec, there may be compatibility issues with certain video codec which may cause video corruption issues during gameplay. If you're using a different codec besides Media Feature Pack, please ensure the codec is configured so it does not run under Media Foundation.

8. Verify the game’s cache in Steam

Try verifying the game's cache in Steam. You can do so by following the steps outlined in this Steam support article (reposted below). This may find missing or damaged files that need to be repaired, even if you've just installed the game. You may also try temporarily disabling your anti-virus while verifying the cache or launching the game, as on occasion anti-virus programs may flag games or the files necessary to play them as a virus.

To verify the game’s cache, follow these steps:

1. Restart your computer.
   
2. Rename (or delete) the folder "RESIDENT EVIL 4 BIOHAZARD RE4 " in C:\Program Files (x86)\Steam\steamapps\common (default).
   
3. Launch Steam.
   
4. From the “Library” section, right-click on the game and select “Properties” from the menu.
   
5. Select the “Local files” tab and click the “Verify integrity of game files...” button.
   
6. Steam will verify the game's files - this process may take several minutes.
   
7. Important: One or more files may fail to verify. This is normal for most Steam games. The files that fail to verify are local configuration files that should not be replaced as part of this process. You can safely ignore this message.

This process allows the Steam client to scan every single file you downloaded for this game, verify checksum of each, and compare that against the file manifest data on Steam's content server. If the file is missing or has a different checksum value, you will receive a message stating "X files failed to validate and will be reacquired." What this means is that some files have either been deleted, or may have been corrupted. Click “Close,” and Steam will automatically download and / or replace the problematic files.

9. If you are experiencing issues with game stability, please confirm that there are no other applications running at the same time.

Powerful software like video recording applications can compromise the game's performance and stability by using a lot of CPU, GPU, memory, or I/O bandwidth.
If the game is suffering from performance issues, please close as many applications as possible while playing.

10. If you are experiencing issues with the game display, please check your display settings.

Go to the Graphics tab in the Options menu and adjust the Vertical Synchronization or Refresh Rate settings if you experience problems like flickering or blank screens.
Display issues may also be solved by adjusting your monitor settings. Please read your monitor's manual for more information.

11. If the frame rate of the game is unstable, please follow the steps below to lower your settings and improve stability.

1. Confirm the game is closed
   
2. Right-click "Resident Evil 4" in the Steam Library and open "Properties"
   
3. Select "Browse Local Files..." in the Local Files tab
   
4. Rename local_config.ini to local_config_backup.ini
   
5. After copying local_config_default.ini, rename the copied file to local_config.ini
   
6. Click "Play" from the Steam client to start the game

12. To enable the touch pad/motion sensor functions of the DualSense™ wireless controller or DUALSHOCK®4 wireless controller, please follow the steps below.

1. Launch Big Picture Mode
   
2. Select "Controller" in the Settings menu
   
3. Set Enable Steam Input for PlayStation controllers to "Off"
   
4. Close Big Picture Mode (For details on how to open Big Picture Mode, please go to the Steam Support page: https://help.steampowered.com/en/faqs/view/3725-76D3-3F31-FB63)

13.If you still experience visual / audio-related issues or crashes, please provide the detailed information below.

A) Your System Specs

1) CPU name & model
2) Name / model of the desktop or laptop (if available)
3) Graphics card / chip model and the amount of VRAM
4) Video driver version number
5) System memory size
6) OS version (Windows 10, 11, etc. Please make special note in your specs if you are running Windows "N" and "K" editions that do not come with Windows Media Player.)
7) Anti-virus software name and version
8) Your monitor and/or HDTV model number (if using multiple displays, please provide all make and model numbers)
9) HDMI cable brand and model number (if available). Please confirm whether your HDMI cable is certified or compatible with 4K and HDR.
10) Your region (continent and/or country)

A good deal of this information, such as the graphics card model and VRAM, is available by running a DxDiag report. Please feel free to include these results when providing a report.

To create a DxDiag report:

1. Open a "Run" dialog in Windows. This can either be done by typing "run" into Start Search, or by holding the Windows key and pressing "R."
   
2. Type "dxdiag" (with or without quotes) into the box that comes up.
   
3. From the DirectX Diagnostic Tool window, wait for the tool to gather the information it needs, then click "Save All Information..." which will ask you to save a text file, named "DxDiag.txt" by default. Save this file somewhere where it will be easy to find, then attach it in your response.

B) Your Graphics Settings

Your graphics settings for the game can be found in the local_config.ini file, located in the game’s installation folder. Open the file using a word processor such as Notepad or Wordpad and copy and paste the text found inside.

C) Give as many details about your issue as possible

Please share your specific issue and the location(s) where you’re experiencing the issues – for example, if you’re having problems with the framerate, is it happening constantly, or is it during certain modes, during gameplay, etc.? The following information can greatly help as well:

• Have you confirmed you’ve met at least the minimum system requirements for the game (See Step 1 in the Troubleshooting Guide)?
  
• Where and when did the issue occur?
  
• What were the character(s) doing when this issue occurred?
  
• Did the issue resolve itself when you rebooted the game?
  
• Please also attach any screenshots or video of your issue. For video, please upload to YouTube as an unlisted video and share the link with us.

D) Detailed reproduction steps, if consistently reproducible

The more detailed info you can provide, the quicker the error can be attempted to be reproduced and investigated.

E) If you experience a crash and have a crash report, please include that information.

When the game crashes, a folder titled "CrashReport" will be created in the following directory by default: C:\Program Files (x86)\Steam\steamapps\common\RESIDENT EVIL 4 BIOHAZARD RE4

In most cases, a crash report will be saved in this folder. Please provide all of the .zip files found within. If that's not possible, please send the file most recent to the time when the issue in question occurred.


Thank you for your patience and support!

Best Regards,

Capcom Customer Support

Please note that this thread is only for posting issues with the game and specifications for Resident Evil 4 ; in the interest of staying on-topic, any extraneous discussion or derailment may be removed.

[Prashanth]

Please add dlss

[Juice]

Originally posted by Jörmungandr:

Anytime I launch the game, a black screen appears. I see the cursor of my mouse and then the game crashes, the black screen stays but nothing appears. I have to close the game and then it says "error code: 0x200000". What should I do? I did everything. Updated drivers, updated direct x. Updated visual microsoft. Runned it in administrator, runned steam in admin. I tried the compatibilty in windows 8 then windows 7 then NOTHING WORKS AT ALL. What should I do please help? I have been spending more than 8 hours today trying to figure something out. I'm starting to think about asking for a refund but I don't want lol I just wanna be able to play the game I bought. PLEASE HELP. I have the right config to be able to run the game yet it doesn't work

Same exact issue with no fix yet, Im keeping tabs and reaffirming in hopes Devs see this is becoming a more wide spread issue

[Juice]

Crash Report For Crash on Startup


[Steam Install Folder]
C:\Program Files (x86)\Steam
2023/03/30 07:09 <DIR> 0 .
2023/03/30 07:09 <DIR> 0 ..
2023/03/30 07:08 0 .crash
2023/03/30 07:09 <DIR> 0 appcache
2023/03/24 21:21 <DIR> 0 bin
2023/03/24 17:26 <DIR> 0 clientui
2023/03/30 07:08 <DIR> 0 config
2023/03/24 17:26 <DIR> 0 controller_base
2023/03/24 18:24 379240 crashhandler.dll (v7.94.58.87)
2023/03/20 23:29 378728 crashhandler.dll.old (v7.93.32.43)
2023/03/24 18:24 484712 crashhandler64.dll (v7.94.58.87)
2017/06/20 06:38 124440 CSERHelper.dll (v4.50.0.0)
2012/08/21 09:26 3231696 d3dcompiler_46.dll (v9.30.960.9200)
2012/10/26 04:34 3873264 d3dcompiler_46_64.dll (v9.30.9200.20546)
2023/03/29 23:33 <DIR> 0 depotcache
2023/03/26 16:50 <DIR> 0 dumps
2022/11/18 20:19 718 fossilize_engine_filters.json
2023/03/24 17:26 <DIR> 0 friends
2023/03/24 18:24 1194344 GameOverlayRenderer.dll (v7.94.58.87)
2023/03/30 07:09 0 GameOverlayRenderer.log
2023/03/24 18:24 1415528 GameOverlayRenderer64.dll (v7.94.58.87)
2023/03/24 18:24 388968 GameOverlayUI.exe (v7.94.58.87)
2023/03/30 07:09 0 GameOverlayUI.exe.log
2023/03/29 18:10 1771 GameOverlayUI.exe.log.last
2021/09/09 05:53 2579656 GfnRuntimeSdk.dll (v1.7.3039.5783)
2023/03/24 17:26 <DIR> 0 graphics
2016/09/01 01:02 1563936 icui18n.dll
2016/09/01 01:02 1195296 icuuc.dll
2022/12/07 17:30 4417896 libavcodec-58.dll
2022/12/07 17:30 1245032 libavformat-58.dll
2022/12/07 17:30 592232 libavresample-4.dll
2022/12/07 17:30 1294184 libavutil-56.dll
2021/04/09 02:54 577024 libfreetype-6.dll (v2.10.4.0)
2021/04/09 02:54 1105920 libharfbuzz-0.dll
2022/12/07 17:30 1044840 libswscale-5.dll
2015/03/26 21:56 875552 libx264-142.dll.crypt
2015/03/26 21:56 32 libx264-142.dll.md5
2023/03/30 07:08 <DIR> 0 logs
2023/03/24 17:27 <DIR> 0 music
2016/07/04 22:17 266560 openvr_api.dll
2023/03/29 23:35 <DIR> 0 package
2023/03/24 21:21 <DIR> 0 public
2023/03/24 21:21 <DIR> 0 resource
2023/03/02 00:54 1268584 SDL3.dll (v3.0.0.0)
2023/01/06 05:19 1693696 SDL3_ttf.dll (v3.0.0.0)
2023/03/24 21:21 <DIR> 0 servers
2023/03/24 17:27 2048 ssfn1695042320541059457
2023/03/24 18:11 2048 ssfn59049242596847295
2023/03/24 17:26 <DIR> 0 steam
2023/03/24 18:24 504680 Steam.dll
2023/03/24 18:24 4362600 steam.exe (v7.94.58.87)
2023/03/20 23:29 4361576 steam.exe.old (v7.93.32.43)
2023/03/24 18:48 3981 steam.signatures
2014/02/14 02:04 2882984 Steam2.dll (v2.0.2117.156)
2023/03/30 07:09 <DIR> 0 steamapps
2023/03/24 18:24 19072872 steamclient.dll (v7.94.58.87)
2023/03/24 18:24 22417616 steamclient64.dll (v7.94.58.87)
2023/03/24 18:24 573800 steamerrorreporter.exe (v7.94.58.87)
2023/03/24 18:24 657256 steamerrorreporter64.exe (v7.94.58.87)
2022/07/13 12:18 694 SteamFossilizeVulkanLayer.json
2022/07/13 12:08 696 SteamFossilizeVulkanLayer64.json
2023/03/24 18:24 182120 SteamOverlayVulkanLayer.dll
2022/07/13 12:09 482 SteamOverlayVulkanLayer.json
2023/03/24 18:24 219496 SteamOverlayVulkanLayer64.dll
2022/07/13 12:09 484 SteamOverlayVulkanLayer64.json
2023/03/24 21:21 <DIR> 0 steamui
2023/03/24 18:24 13684072 SteamUI.dll (v7.94.58.87)
2021/07/01 00:44 4765416 steamwebrtc.dll
2021/07/01 00:44 13031144 steamwebrtc64.dll
2023/03/24 18:24 9305960 streaming_client.exe (v7.94.58.87)
2023/03/24 17:26 <DIR> 0 tenfoot
2013/12/24 18:41 405 ThirdPartyLegalNotices.css
2013/12/17 00:27 25088 ThirdPartyLegalNotices.doc
2019/05/06 19:37 202978 ThirdPartyLegalNotices.html
2023/03/24 18:24 345448 tier0_s.dll (v7.94.58.87)
2023/03/24 18:24 398184 tier0_s64.dll (v7.94.58.87)
2022/03/22 02:30 143104 uninstall.exe (v2.10.91.91)
2023/03/28 12:26 894 update_hosts_cached.vdf
2023/03/24 17:27 <DIR> 0 userdata
2016/09/01 01:02 4969248 v8.dll
2023/03/24 18:24 3826536 video.dll
2023/03/24 18:24 491368 VkLayer_steam_fossilize.dll
2023/03/24 18:24 590184 VkLayer_steam_fossilize64.dll
2023/03/24 18:24 542568 vstdlib_s.dll (v7.94.58.87)
2023/03/24 18:24 708968 vstdlib_s64.dll (v7.94.58.87)
2012/01/13 18:20 284456 WriteMiniDump.exe (v1.0.1255.558)
2020/12/04 21:09 103424 zlib1.dll (v1.2.11.0)

[Process Directory]
C:\Program Files (x86)\Steam\steamapps\common\RESIDENT EVIL 4 BIOHAZARD RE4
2023/03/26 19:15 <DIR> 0 .
2023/03/26 19:15 <DIR> 0 ..
2023/03/24 20:42 197120 AkConvolutionReverb.dll
2023/03/24 20:42 166912 AkReflect.dll
2023/03/24 20:42 172032 AkSoundSeedAir.dll
2023/03/24 20:42 42496 amd_ags_x64.dll (v6.0.1.0)
2023/03/24 20:42 11776 CrashHandler.dll
2023/03/28 18:14 <DIR> 0 CrashReport
2023/03/26 19:15 151439536 CrashReport.exe (v1.0.0.0)
2023/03/24 20:42 160896 CrashReportDll.dll
2023/03/24 21:04 <DIR> 0 D3D12
2023/03/26 00:12 46 desktop.ini
2023/03/24 21:04 <DIR> 0 dlc
2023/03/26 19:15 1623168 InstallerMessage.exe (v1.0.0.1)
2023/03/24 20:42 534 InstallerMessage_RunlScript.vdf
2023/03/30 07:09 32 local_config.ini
2023/03/26 19:15 587 local_config_default.ini
2023/03/24 20:42 201728 MasteringSuite.dll
2023/03/24 20:42 128512 MSSpatial.dll
2023/03/24 20:42 526267008 re4.exe (v1.0.0.0)
2023/03/24 20:42 57777147068 re_chunk_000.pak
2023/03/24 20:42 295336 steam_api64.dll (v6.91.21.57)

[Process Information]
C:\Program Files (x86)\Steam\steamapps\common\RESIDENT EVIL 4 BIOHAZARD RE4\re4.exe
ExceptionPointer: 000000014D5A57A0
ExceptionRecord:
ExceptionCode : C0000005
ExceptionFlags : 00000000
ExceptionAddress: 00000001533C846C

Callstack's:
Stack[0] : 0x00000001533c846c ( C:\Program Files (x86)\Steam\steamapps\common\RESIDENT EVIL 4 BIOHAZARD RE4\re4.exe )
Stack[1] : 0x0000000143d5431a ( C:\Program Files (x86)\Steam\steamapps\common\RESIDENT EVIL 4 BIOHAZARD RE4\re4.exe )
Stack[2] : 0x0000000143d528e3 ( C:\Program Files (x86)\Steam\steamapps\common\RESIDENT EVIL 4 BIOHAZARD RE4\re4.exe )
Stack[3] : 0x00000001436a4025 ( C:\Program Files (x86)\Steam\steamapps\common\RESIDENT EVIL 4 BIOHAZARD RE4\re4.exe )
Stack[4] : 0x00007ffa46a77614 ( C:\Windows\System32\KERNEL32.DLL )
Stack[5] : 0x00007ffa481c26a1 ( C:\Windows\SYSTEM32\ntdll.dll )

Exception Data SHA3:
d80lJ+ZjvnHKKLlQ3wTZOEZ4aB+fC+Iqg23891L1YzFqZQ+RIOqm/kVD1h1PnQMl3fsrKx3xy0tUX+CJ2Axh6oOzOHC1JCN9kLbTcGWGZtF5BGRnEtE4WFfoJqvEEMlKLWkjgs4yztUX+CJ2Axh6oPBHdrRaOq9c3DweINYZ0bF

[Wander]

Originally posted by Alligator:

Please add full Dualsense controller support including haptics and adaptive triggers.

They are not listening

[Juice]

DxDiag Notes After Crash on Startup

---------------
Diagnostics
---------------

Windows Error Reporting:
+++ WER0 +++:
Fault bucket 1424974878591725174, type 5
Event Name: RADAR_PRE_LEAK_64
Response: Not available
Cab Id: 0

Problem signature:
P1: GRIS.exe
P2: 2017.4.10.52450
P3: 10.0.19045.2.0.0
P4:
P5:
P6:
P7:
P8:
P9:
P10:


+++ WER1 +++:
Fault bucket 2020849430443009750, type 5
Event Name: RADAR_PRE_LEAK_64
Response: Not available
Cab Id: 0

Problem signature:
P1: steamwebhelper.exe
P2: 7.94.58.87
P3: 10.0.19045.2.0.0
P4:
P5:
P6:
P7:
P8:
P9:
P10:


+++ WER2 +++:
Fault bucket 1460754361852230110, type 5
Event Name: BEX64
Response: Not available
Cab Id: 0

Problem signature:
P1: ROGLiveService.exe
P2: 1.3.10.0
P3: 61bc8ca5
P4: StackHash_0957
P5: 0.0.0.0
P6: 00000000
P7: PCH_5D_FROM_ntdll+0x000000000009DC14
P8: c0000005
P9: 0000000000000008
P10:


+++ WER3 +++:
Fault bucket , type 0
Event Name: BEX64
Response: Not available
Cab Id: 0

Problem signature:
P1: ROGLiveService.exe
P2: 1.3.10.0
P3: 61bc8ca5
P4: StackHash_0957
P5: 0.0.0.0
P6: 00000000
P7: PCH_5D_FROM_ntdll+0x000000000009DC14
P8: c0000005
P9: 0000000000000008
P10:


+++ WER4 +++:
Fault bucket 1826922004902170738, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: re4.exe
P2: 1.0.0.0
P3: 6417cf5a
P4: re4.exe
P5: 1.0.0.0
P6: 6417cf5a
P7: c0000005
P8: 00000000133c846c
P9:
P10:


+++ WER5 +++:
Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: re4.exe
P2: 1.0.0.0
P3: 6417cf5a
P4: re4.exe
P5: 1.0.0.0
P6: 6417cf5a
P7: c0000005
P8: 00000000133c846c
P9:
P10:


+++ WER6 +++:
Fault bucket 1826922004902170738, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: re4.exe
P2: 1.0.0.0
P3: 6417cf5a
P4: re4.exe
P5: 1.0.0.0
P6: 6417cf5a
P7: c0000005
P8: 00000000133c846c
P9:
P10:


+++ WER7 +++:
Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: re4.exe
P2: 1.0.0.0
P3: 6417cf5a
P4: re4.exe
P5: 1.0.0.0
P6: 6417cf5a
P7: c0000005
P8: 00000000133c846c
P9:
P10:


+++ WER8 +++:
Fault bucket 1826922004902170738, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: re4.exe
P2: 1.0.0.0
P3: 6417cf5a
P4: re4.exe
P5: 1.0.0.0
P6: 6417cf5a
P7: c0000005
P8: 00000000133c846c
P9:
P10:


+++ WER9 +++:
Fault bucket 1251939935675443733, type 5
Event Name: RADAR_PRE_LEAK_64
Response: Not available
Cab Id: 0

Problem signature:
P1: sekiro.exe
P2: 1.6.0.0
P3: 10.0.19045.2.0.0
P4:
P5:
P6:
P7:
P8:
P9:
P10:

[Wander]

Originally posted by spardascus:

I got more D3D error craches than the demo, last time it happened all i did is clicking on option without changing anything.

Lower the settings to let go off your grams.the gram bar should be green not yellow or red

[LateNightCoffey]

Refusing to play until RT D3D bug is fixed, I mean it's only a negative for me obviously but I refuse to play such an amazing game on lowest settings or without Ray-tracing when I have a whole setup that can run this perfectly and how it should be played. Capcom please, with the money you've earned just make a patch.

[Kyon]

D3D (error 6)
RX 580
play like 25 hours without a problem, now i having this issue

[Lucas]

Still d3d error Impossible to play, rt on off tried on 3 different computers

[Ali]

Originally posted by Serial Humanist:

Can't just launch game. I'm not my first year in Steam and gaming :D So everything is updated and checked. But error code is 88500201, can't even launch. RTX 2080S

I am having the same issue; the game wont launch due to Error Code: 88500201. I have no idea how to fix this??? Pleas help!

[Jörmungandr]

how to fix error code: 0x200000 ?

[Dimitri]

Originally posted by Kyon:

D3D (error 6)
RX 580
play like 25 hours without a problem, now i having this issue

RX 570

I don't even get the D3D error over here, the game freezes and stays that way until I reset my PC. Sometimes it will give me a BSOD. The only way I can play with no problems at all is if I keep vram usage in the white.

[The HentaiMan!!]

Yup, getting D3D error and crashing. Also getting traversal stuttering.

Playing only on 1080p with an RX 6900xt 16GB vram, WITHOUT ray-tracing and still using too much VRAM (14GB-15GB) and potentially even running out of it.
The game shouldn't be crashing when running out of VRAM. Heck, the game shouldn't even be using this much VRAM on 1080p.
Terribly optimized.

Spec:
- Ryzen 7 3700x
- RX 6900xt 16GB VRAM
- Driver 23.3.2
- 16GB system RAM
- Windows 11 22H2
- Windows Defender antivirus
- Alienware AW2125H
- Australia Region

DXDIAG: https://justpaste.it/cu08u
Config File: https://justpaste.it/d1lsl

[AlessandroBD]

Originally posted by Gunaraj:

Originally posted by Hybrid:

A) Graphics Card - Radeon RX 5600 XT Gigabyte Windforce OC (NO support for ray tracing )
Processor - Ryzen 7 2700x
Memory - 16GB 2933mhz
Motherboard - ASRock B450 Steel Legend
AMD driver version - 23.3.2
Windows 10

B) https://pastebin.com/fZEHtP17

C) / D) Playing in 1080p, game runs perfectly smooth, around 100fps with almost all graphics config at maximum, with gpu usage around 50% and 70%. After a couple of minutes playing the game suddenly drops to 30 fps and the gpu usage goes to 99% and stays like that. After that, even lowering the graphics doesn`t change anything, the game keeps running at very low fps. At first I though it could be thermal throtling and I changed the thermal paste for both my gpu and cpu but nothing changed. And also I play heavier games where the temperature goes higher and nothing happens to the game, it is only happening in RE4. I also tested playing RE Village, which have the same recommended hardware specs and the game runs perfectly well under the same configs and even at 2K without any frame drops.

E) The game didn't crashed, not even once

Edit: After the total random frame drops in the game, now I`m having massive stutterings alongside the frame drops.

Similar specifications:
Graphics Card: RX 5600 XT Asus Rog Strix Gaming OC
Ryzen 5 3600
RAM 16GB 3200Mhz
Motherboard: Gygabyte B450m DS3H V2
AMD Drivers 23.3.2
Monitor 1080p 75hz

Graphics Settings: All on except Terrain, Hair on Normal, Shadows and Volumetric Light on High, Textures 1GB, locked at 60fps, and the game runs very smooth and not experienced what you say, do not exceed in the use of VRAM, have it stay white, that does not get to be in yellow nor less in red, and the SSD or HDD where you have the game installed is not too full, you need to have some free space.

I have an almost identical setup and can confirm that with the settings he listed here the frequency of massive FPS drops is way lower, but even with these settings I was having dips to low 40s on the village section at night. The rest of the areas are totally smooth at 80-100fps except for a few other ones, but so far not as bad as that village section (I'm on chapter 6 at the moment).

But I hope that performance patches will arrive!

[smenj]

I'm having an odd issue where the game inconsistently opens on the wrong monitor - I'm not sure what triggers it, since it seems to happen on random occasions when launching the game. As there is no option in-game to change the display, I'm forced to quit the game and change the DisplayName= option in the localconfig.ini file from DISPLAY1 to DISPLAY2 or vice-versa.

If this can't be fixed, at the very least it would be great to have an option within the settings menu to change the display the game is showing on, to avoid having to manually edit the .ini file.

I have two monitors connected, both 1440p Dell monitors, though one is a Freesync HDR monitor and the other is not. I'm playing on Windows 10. I don't think other specs are relevant but they are:

-Ryzen 5 3600X
-Nvidia 3060Ti (latest drivers)
-16GB RAM
-Windows 10