Install Steam
login
|
language
简体中文 (Simplified Chinese)
繁體中文 (Traditional Chinese)
日本語 (Japanese)
한국어 (Korean)
ไทย (Thai)
Български (Bulgarian)
Čeština (Czech)
Dansk (Danish)
Deutsch (German)
Español - España (Spanish - Spain)
Español - Latinoamérica (Spanish - Latin America)
Ελληνικά (Greek)
Français (French)
Italiano (Italian)
Bahasa Indonesia (Indonesian)
Magyar (Hungarian)
Nederlands (Dutch)
Norsk (Norwegian)
Polski (Polish)
Português (Portuguese - Portugal)
Português - Brasil (Portuguese - Brazil)
Română (Romanian)
Русский (Russian)
Suomi (Finnish)
Svenska (Swedish)
Türkçe (Turkish)
Tiếng Việt (Vietnamese)
Українська (Ukrainian)
Report a translation problem
很抱歉,您在启动我们的游戏时遇到了问题。请尝试以下操作,看看是否能解决您的问题:
- 验证游戏文件的完整性。
- 禁用防病毒软件。
- 卸载有冲突的第三方应用程序。
- 更新图形驱动程序。
如果这些都不能解决您的问题,请告知我们,我们可以继续尝试其他方法来解决您的问题。
------------------------------------------------------------------------------------------
Hello 咸鱼(kang)
Sorry to hear that you are having issues booting our game. Please try the following and see if this fixes your issue:
- Verify the Integrity of Game Files.
- Disable Antivirus.
- Uninstall Conflicting Third-party Applications.
- Update Graphics Drivers.
If none of these fix your issue please let us know and we can move on and try other ways of fixing your issue.
--------------------------------------------------------------------------------------------
Have you tried to uninstall and reinstall Steam? That may work. Also, is Castle Crashers the only game that is unable to open?
只有castle crashers出现错误
1. 在任务栏上,单击 Windows 按钮(Windows 图标通常位于屏幕左下角)。
2. 输入“运行”并按 Enter。应弹出“运行”窗口。
3. 在“运行”窗口中,输入“dxdiag”并单击“确定”。应弹出“DirectX 诊断工具”窗口。
4. 在新窗口中,选择“保存所有信息”以保存到文本文件。
https://support.thebehemoth.com/hc/en-us/requests/new
-------------------------------------------------------------------------------------
Can you send us a support ticket about your issue. Include as many details about the issue and what you have done to try to fix it. And please include your PCs dxdiag report. Here's how to get it:
1. On your Task bar, click the Windows button (Windows icon usually in the lower left corner of the screen).
2. Type "Run" and press Enter. A "Run" window should pop up.
3. In the "Run" window, type "dxdiag" and click "OK". A "DirectX Diagnostic Tool" window should pop up.
4. In the new window, choose "Save all information" to save to a text file.
https://support.thebehemoth.com/hc/en-us/requests/new