Game freezes on startup Windows 10

[jrlowe24]

The first time I played this game it worked great. Had it cranked up max settings at 3200x1800 and worked for hours. Then I come back to play it the next day and it crashes on the screen that says "we reccomend a controller". Ive tried with my controller in, and out, ive tried changing the config file so it starts up not in full screen and a smaller resolution, Ive tried running as an administrator, Ive tried everything. The game just freezes and I have to log out of my computer account and log back in.

[^t(rainbow) LuciaBehemoth]

Were you able to launch the game when in windowed mode through steam?

1.) In the Steam client, navigate to the Games tab
2.) Right click on "Castle Crashers" from the game list, then select the "Properties" menu option
3.) Under the "General" tab, click the "Set Launch Options" button
4.)Copy-paste the following into the box: -window

This will force the game to launch in windowed mode.

Set the correct resolution for your monitor in-game, under Help and Options > Game Settings > Resolution.

You can also swap to Fullscreen mode here too, but be sure to go back and delete: -window
from the launch options box later, or you'll have to change your settings every time you boot.

If this doesn't help, feel free to head over to our support site and make a new ticket so we can troubleshoot with you further:

http://www.thebehemoth.com/support/ticket/

[Lag Asana]

I experienced literally the exact same thing. First time worked flawlessly. Then the game either froze at startup or rarely started with no sound.

Starting in windows mode helps with the freezing but the sound is either stuttering or absent. So now, apart from sound, the game runs fine.

I run a Surface 3, Windows 10 all up to date as of this post.

Anything else I can do besides wait for a patch?

[^t(rainbow) LuciaBehemoth]

Originally posted by Waywerd:

I experienced literally the exact same thing. First time worked flawlessly. Then the game either froze at startup or rarely started with no sound.

Starting in windows mode helps with the freezing but the sound is either stuttering or absent. So now, apart from sound, the game runs fine.

I run a Surface 3, Windows 10 all up to date as of this post.

Anything else I can do besides wait for a patch?

Hi!

Can you submit a support ticket to our support system with your dxdiag attached? This way we can look further into the issue with you!

To obtain a dxdiag report using Windows XP or above:
1. From the start button, select "run" or type "run" into the search bar, then hit enter
2. Type "dxdiag" into the run field and hit enter
3. Once the dxdiag tool dialogue window pops up, click on the "Save All Information" button or tab
4. Save the report file to the location of your choice, and attach the .txt file to your reply in this ticket!

Thanks!

[Lag Asana]

Great. But I'm not sure how to attach a txt file here.

[Lag Asana]

Sorry, reread. Will subit a support ticket.