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There is a way to reset characters back to level 1. All you have to do is go to the main menu:
- Highlight the player stats button icon (looks like a bar graph) and press the "A" button (or "Enter" key) to select it
- In the player stats screen select the character that you want to reset
- Press the "Y" button/key to reset the character data
- Make sure that this is the character that you want to reset and press the "A" button (or "Enter" key) to continue
Hope this helps. If you have any further questions or concerns please don't hesitate to ask!
I think you probably chose "Reset Save Data" instead of "Reset Character Data".
One of the worst gaming feelings ever!