Max Payne 3

Max Payne 3

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Monkey Slip Dec 6, 2014 @ 12:10pm
"Account already linked to another steam profile"
So, I played this a while back and I reinstalled it yesterday because I enjoy the hell out of this game. I attempt to sign into my account but am unsuccessful and receive the above message. I am unsure of what this is supposed to mean. I checked rockstar's website and the game is registered on my account that i signed in with, so please, someone, give me a solution.
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St3amfails Dec 9, 2014 @ 12:07pm 
welcome to the club man. scroll through the forum. Uninstalling and reinstalling the game means social club won't sync with steam. The really bad news is you are pretty much SOL as this has been a common problem for months and Rockstar doesn't even bother to adress the long list of support tickets.
Its to bad. I like Rockstar's stuff and was looking forward to GTAV. O well, one more dev I will never buy another game from.
Maybe someday devs will realize Origin, Social club, uplay, etc are unnecessary crap that do more harm than good, but I doubt it.
St3amfails Dec 9, 2014 @ 1:56pm 
actually replying to this got me to double check my support ticket and they finally replied.
To save you one hoop in dealing with them, heres a copy/paste to let you know what you will need to proceed
Hope it helps. Just replied to it myself so no promises but at least some hope after several months.


Thank you for contacting Rockstar Games Technical Support.

We deeply apologize that you are receiving an error when re-downloading Max Payne 3. Prior to the DLC patch, Social Club accounts were not actually linked to Steam accounts on the back-end. After the DLC patch, the first Social Club account used to log in would attempt to link permanently to the Steam account.

If you were using a guest Social Club account as the first account to log in after applying the August 8th patch, it is possible that this guest account has been incorrectly linked to Steam. This would prevent the Social Club account belonging to the true owner from accessing the game.

Please note that you will see "This profile already linked to a different Steam account" any time you try to log in on a Social Club account other than the one used to originally activate. Because the Steam version is permanently tied to just one user, this is as designed; however, we are looking into correcting this error message to account for cases where the Social Club account is not the owner and is not linked to any other Steam account.

If you are trying to log in to the Social Club account that originally registered the game, but you are seeing "This profile already linked to a different Steam user," please provide us with the following information:

Copy of your Steam Account Transaction History showing the purchase: https://store.steampowered.com/account/

The Social Club nickname that originally activated the game

Any other Social Club nicknames that may have logged in on your computer

The activation code used to activate typed out

Screenshot of the activate code as seen when you go to Steam Library, right-click MP3, and choose "View CD Key." **Steam ID must be visible in the upper right of this screenshot

Your Steam nickname

Your Steam ID. You can use a tool such as the following to find this:
http://steamidfinder.com/
http://steamidconverter.com/

Confirmation that you have turned Auto-Login OFF in Max Payne 3. If you have Auto-Login on and we unlink your account manually, the same problem will happen again the next time you sign in.

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When this information is received, we can repair Steam entitlement on the back end for your account.

Best regards,

Andre C
Rockstar Support
Monkey Slip Dec 11, 2014 @ 8:29am 
Those ♥♥♥♥♥♥♥ pricks. Thanks for the heads-up, but I only had one social club account and only one. I know you aren't Rockstar support, but thanks so I don't have to waste my time with it.
lumpkin Dec 12, 2014 @ 6:13pm 
Originally posted by Dear Great Holy Leader:
So, I played this a while back and I reinstalled it yesterday because I enjoy the hell out of this game. I attempt to sign into my account but am unsuccessful and receive the above message. I am unsure of what this is supposed to mean. I checked rockstar's website and the game is registered on my account that i signed in with, so please, someone, give me a solution.

I must be lucky, I've been able to install/reinstall this game on multiple PC's without issue.
Monkey Slip Dec 13, 2014 @ 11:06am 
Now that you mention it, I actually uninstalled and reinstalled a few times before and it worked fine, but Rockstar's ♥♥♥♥♥♥ ass customer support makes reference to a patch that came out in 2011, a full two years before I owned the game.
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Date Posted: Dec 6, 2014 @ 12:10pm
Posts: 5