Cutscene Freezing

[Rascal]

I recently purchased Max Payne 3 from the Rockstar Bundle off Humble Bundle and currently I'm having to deal with the game stuttering, than freezing mid cutscene. It first started during the cutscene where you jump over the balcony to save Fabiana from the masked guy.

I have looked around for a few fixes that haven't worked in my favor, such as turning off Vsync, turning off Antialiasing, disabling "Touch Keyboard and Handwriting Panel Service" in Services, and simply verifying the games cache for corrupted or failed files. I am also using the correct DirectX version for my GPU and my drivers are up to date.

What should I do? I'd ideally still like to play the game, but the constant crashing is making it difficult to enjoy the game.

EDIT: It seems that this game suffers a similar problem that Deadrising 3 also has. I disabled a service named "Tablet Input Service" and that seemed to fix my issue of cutscene crashing.

[My Name Is Mud]

Go back to windows 7

[Rascal]

Originally posted by OneAboveTuna:

Go back to windows 7

As much as I'd love to, I don't have access to Windows 7.

[SCwirl86]

It may have been a while
This is for those looking in the future
Max Payne 3 has a known issue with dx11.
Rockstar will not fix this, so if you are having trouble with crashes:
Try enabling dx9.
--
you can do this by
Right click Max Payne 3 in the list.
Click [Properties]
Click [Set launch options]
write [-dx9]
Click OK and done.
--
Make sure your game is running DX9 in-game.
-Play

[WARDUST]

JUST DISCONNECT THE PC FROM INTERNET

Yeah, i know it sounds incredible but.... it worked! actually it's incredible something like that happening

[Rascal]

Originally posted by WARDUST:

JUST DISCONNECT THE PC FROM INTERNET

Yeah, i know it sounds incredible but.... it worked! actually it's incredible something like that happening

You're like 5 years late bro, what are you doing? Not only that, but I already resolved the issue long ago.

[Meddl_Maker]

What did you do to fix It ?

[Inky]

Originally posted by gothgirls:

Originally posted by WARDUST:

JUST DISCONNECT THE PC FROM INTERNET

Yeah, i know it sounds incredible but.... it worked! actually it's incredible something like that happening

You're like 5 years late bro, what are you doing? Not only that, but I already resolved the issue long ago.

What was your solution. Running in DX9 or? Thanks

[jerekp]

On Win11 it was freezing cutscenes, so I installed the game on Kubuntu and the problem disappeared.

[Milo Burik]

Originally posted by WARDUST:

JUST DISCONNECT THE PC FROM INTERNET

Yeah, i know it sounds incredible but.... it worked! actually it's incredible something like that happening

You can't disconnect from the internet while playing Max Payne 3, because it requires Rockstar Games Launcher, who has to be always online.