Sonic 4 not working, Windows 10, Java 8.

[fanta]

So i recently bought "Sonic 4 Episode I" when it was on sale for the Golden sale. I try to boot the game up i get the configure menu and everything but... The game doesn't start. Nothing. After pressing the "Save settings and launch SONIC 4" button, the game on steam shows that it launches for a few seconds but it doesn't open. I have tried both of Genkisan's YouTube tutorials but the game still doesn't work. Please help.

Although I don't expect a response, on a dead, broken, bad game, I want to try the game out. I only have a Windows 10 Dell PC so i cant play it on mobile, I want to play the game so please help.

Some random guy,
-legomangos11

[OSA413]

Try this:
https://steamcommunity.com/sharedfiles/filedetails/?id=2027215159

afair the only time the game doesn't start is when the configuration file is missing.

[fanta]

Originally posted by OSA413:

Try this:
https://steamcommunity.com/sharedfiles/filedetails/?id=2027215159

afair the only time the game doesn't start is when the configuration file is missing.

Well, i need MSVCR100.dll and MSVCP100.dll . These are both included with Microsoft Visual c++ 2010. Will this work with the 2015-2019 version?

[fanta]

Originally posted by legomangos11:

Originally posted by OSA413:

Try this:
https://steamcommunity.com/sharedfiles/filedetails/?id=2027215159

afair the only time the game doesn't start is when the configuration file is missing.

Well, i need MSVCR100.dll and MSVCP100.dll . These are both included with Microsoft Visual c++ 2010. Will this work with the 2015-2019 version?

Never mind, c++ didnt work.

[OSA413]

Originally posted by legomangos11:

Well, i need MSVCR100.dll and MSVCP100.dll . These are both included with Microsoft Visual c++ 2010. Will this work with the 2015-2019 version?

It looks like that this issue is common for Episode 1. The required MSVC installer comes with Episode 2 and not with Episode 1 for some reason.
You need to install 2010 version specifically.

[OSA413]

You may find it in

Steam\steamapps\common\Steamworks Shared\_CommonRedist\vcredist\2010

[fanta]

Originally posted by OSA413:

Originally posted by legomangos11:

Well, i need MSVCR100.dll and MSVCP100.dll . These are both included with Microsoft Visual c++ 2010. Will this work with the 2015-2019 version?

It looks like that this issue is common for Episode 1. The required MSVC installer comes with Episode 2 and not with Episode 1 for some reason.
You need to install 2010 version specifically.

I tried 2010 c++, it doesnt work.

[fanta]

Originally posted by OSA413:

You may find it in

Steam\steamapps\common\Steamworks Shared\_CommonRedist\vcredist\2010

Also why do i need to find Steam\steamapps\common\Steamworks Shared\_CommonRedist\vcredist\2010 ? Is this like so it works with c++ or like without c++??

[OSA413]

Originally posted by legomangos11:

I tried 2010 c++, it doesnt work.

In this case I would recommend you open a ticket on SEGA's technical support site.

[OSA413]

Originally posted by legomangos11:

I tried 2010 c++, it doesnt work.

Have you tried to install both 32-bit and 64-bit versions?

[fanta]

No, It might be a special case but when i looked it up it said x64 and x86 for MSVCP100.dll and MSVCR100.dll. I'll try 64 and 32 bit after school.

[fanta]

Also where do i get support for Sonic 4: Episode I? I go to their website they only have support for the mobile games

[OSA413]

Originally posted by legomangos11:

Also where do i get support for Sonic 4: Episode I? I go to their website they only have support for the mobile games

According to this article[help.sega.net] it should be somewhere here https://support.sega.co.uk

[fanta]

That has support for many games, mobile, console, PC, no Sonic 4: Episode I though.