Black Screen

[Bier]

After control warning it just sits on a black screen with music and alpha 2.7 at the bottom. i have played 1 hour yesterday now its no more works :(

[ZeR0]

Hmm, I was playing it about 20 minutes ago (desert stage) and it was working just fine. Maybe re-install? I'm also on Alpha 2.7.

[Peter]

Hey Bier, sorry that you are having issues.

Where exactly does the black screen happen? Do you get to see the controller recommendation?

Also, there is safe mode option at the bottom of the screen, if some file got corrupt for some reason, try clicking that and it should get you through as it will default back to default settings.

[¡!¡!☆zeppy888☆!¡!¡]

Originally posted by Peter:

Hey Bier, sorry that you are having issues.

Where exactly does the black screen happen? Do you get to see the controller recommendation?

Also, there is safe mode option at the bottom of the screen, if some file got corrupt for some reason, try clicking that and it should get you through as it will default back to default settings.

I just bought the game and get the same issue, using safe mode doesn't help either.
It shows the controller recommendation and then that fades out, after a couple seconds music starts but the entire game just remains black with the alpha 2.8 www.terapoly.com at the bottom.

[Peter]

What are your specs?

[Bier]

Originally posted by Peter:

Hey Bier, sorry that you are having issues.

Where exactly does the black screen happen? Do you get to see the controller recommendation?

Also, there is safe mode option at the bottom of the screen, if some file got corrupt for some reason, try clicking that and it should get you through as it will default back to default settings.

I could first play, and the next day, the game starts I see the logo, and then comes the controller icon, after that I only hear music and the picture is black, when I minimize the game and move comes a freeze frame with a planet.

[Bier]

Originally posted by Peter:

What are your specs?

Intel(R) Core(TM) i7-5820K 980 TI , 16GB RAM, WIn10 The game was running at first, I don't understand it either, I repaired the game and reinstalled it on the SSD but nothing works.

[Peter]

It looks like the game is not able to create a user profile, and probably because something is stopping it. I will release a Alpha 2.9 soon to show the message, but are you running Anti virus or some strict firewalls? Try turning it off and launch from steam

[Peter]

Also try deleting
C:\Users\[YourUserName]\AppData\LocalLow\Terapoly\Project Lazarus\settings.dat

and

C:\Users\[YourUserName]\AppData\LocalLow\Terapoly\Project Lazarus\user.dat

Just back up user.dat as it contains your unlocks. Your OS could be locking it down for strange reasons, preventing it from giving access to the game.

[Bier]

I already had a Proile, I played 1 hour had fun, have antivirus from Windows I also turned off everything and Tried, also does not work. :( I hope that soon it works again

[Peter]

This is def my priority.

Not sleeping today until I find out why this is happening.

[Bier]

Originally posted by Peter:

Also try deleting
C:\Users\[YourUserName]\AppData\LocalLow\Terapoly\Project Lazarus\settings.dat

and

C:\Users\[YourUserName]\AppData\LocalLow\Terapoly\Project Lazarus\user.dat

Just back up user.dat as it contains your unlocks. Your OS could be locking it down for strange reasons, preventing it from giving access to the game.

It works when I delete both, but when I restore the user.dat it doesn't work, I think it's broken, I had been playing for a very long time, and then I didn't close the game properly, I just closed it to x, maybe that's why it broke.

[Bier]

Originally posted by Peter:

This is def my priority.

Not sleeping today until I find out why this is happening.

You can sleep, I think we have found the solution, thank you I can play again but I have to start again with my progress.

[Peter]

I will def get to the bottom of this regardless.

Thanks for letting me know!

[zanatus]

Game won't start

Every time I open the game there's just a black screen. On the bottom it briefly says "Enter Safe Mode" and then it's back to black. As soon as I click anywhere I get the error "Project Lazarus.exe is not responding".
I've tried restarting, uninstalling and reinstalling, but it still doesn't work.
Windows 10, 64bit, 8GB RAM, Intel HD Graphics 5500, Direct3D 11

I checked the AppData\LocalLow\Terapoly\Project Lazarus folder which only has 2 log files with the following content:
D3D shader create error for pixel shader [0x80070057]
D3D shader create error for vertex shader [0x887a0005]
ShaderProgram is unsupported, but because jobified rendering is enabled the ShaderProgram can not be removed.
UnityEngine.Rendering.HighDefinition.HDRenderPipeline:Render(ScriptableRenderContext, List`1)
UnityEngine.Rendering.RenderPipelineManager:DoRenderLoop_Internal(RenderPipelineAsset, IntPtr, List`1)

[Peter]

Hey mate,

I don't have any HD5500 GPU to test this but from the looks of it, the GPU itself is not capable of running instruction sets of the game. It is definitely not supported as it is below "minimum requirements" but I think I can work something out in the next patches.

But, to be frank, I have to say that the performance, provided your GPU, won't be favorable.

So, to keep it simple, this is not a bug. But I will see what I can do :)

EDIT: I will address this in Alpha3, whether I will be able to, I am not sure at the moment.