Sonic Superstars

Sonic Superstars

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Roco Dec 29, 2024 @ 12:24am
Please help! game suddenly not working!
I decided to boot it up, only to be met with a message that seemed to be related to Denuvo.


“The server is not reachable. Check your Internet connection and click “retry.” "

In case the problem persists, click "next" To open the support website in the default browser.”

I click next and it asks me to copy and paste a code, along with linking me to a website.

https://support.codefusion.technology/anti-tamper/?l=english&s=at

I tried to follow the steps but it doesn't make sense in the context of the game

"Dear Player,
If you’ve reached this page by launching an Anti-Tamper protected game, it is possible that you have a firewall active that has prevented us from authenticating your game.
Don’t worry though, all we need to do is get you a Response Code that you can paste into the in-game message box that brought you here.

Here’s how to get a Response code:
1. From the in-game message box, click the "Copy to clipboard" button.
2. Paste the code into the textbox below and click the "Request code" button.
3. When the Response code appears, click "Copy to clipboard". Return to the in-game message box and click "Paste from clipboard".
4. Click the "Finish" button to launch the game.

Response code
The request code passed appears truncated, maybe because you are runnning an old Windows version which doesn't support long URLs. Please click "Retry" and copy and paste the request code manually."

What do I do? please help.
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Showing 1-6 of 6 comments
sonkinator1991 Dec 29, 2024 @ 8:18pm 
I had the same issue once. As tedious as it may sound, you need to verify integrity, then reinstall. Should fix the problem
Like post above, that worked for me too .
Dyck Jan 23 @ 7:04pm 
The game won't start for me either. Is there a way to fix this?
Dyck Jan 23 @ 7:05pm 
Originally posted by sonkinator1991:
I had the same issue once. As tedious as it may sound, you need to verify integrity, then reinstall. Should fix the problem
Are you talking about verifying the steam files and reinstalling the game? I've done that and it doesn't work for me either.
I had the problem too, and nuking all my mods did the trick, so if you have any mods installed that could also be the culprit.
Dyck Jan 24 @ 4:58pm 
Originally posted by OneWelshSheep:
I had the problem too, and nuking all my mods did the trick, so if you have any mods installed that could also be the culprit.
I think you're right when I installed a mod and once I closed the game was when what the guy said happened to me, however when I didn't the game ran normally but I deleted all the mods and the game remains the same, any other solution?
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Showing 1-6 of 6 comments
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