Cannot sign in into XBOX LIVE

[Pizarro]

Well this seems like lest important matter right now - but button "sign in" does nothing - looks like ARA is trying to start some other window in Windows but nothing happens, button goes gray for a couple of seconds and just gets back to normal. Anyone else has this "issue"?

[Ethranoch]

Yes. Same behavior on Linux + proton.

[Satoru]

Check if a 'pop under' is happening. In order to log into xbox, it generally creates a popup window to do so. You'll likely have to tab out of the game to see the xbox login popup.

[JB]

Same problem here. No window opens up even if I tab out. Not a problem for me right now. I'm gonna learn the game and play vs the AI for some time before I'll even think about multiplayer

[Octavus]

Isn't this a stand alone game?

[WyldKat75]

How do I banish this XBox thing to the depths of the wretched Hells?

[Mir5ge]

Still not working, can sign in with AOE2 but not with ARA. Sometimes theres a quick window for a fraction of a second, looking like it's trying to connect, then nothing.

Not being able to play this in multiplayer because I can't connect to Xbox nextwork is quite a big reason to refund this.

[Satoru]

https://steamcommunity.com/app/2021880/discussions/3/4849903793438071297/

The xbox signin window may be popping under the game. Try running the game in windowed mode so the popup is more obvious.

Note the pop up doesn't work in Linux so I wouldn't bother with it if you're trying it with Proton. The game itself works fine in Proton just not the xbox integration. Proton likely cannot emulate the xbox services required for the Login

Also see if running GamingRuntimeRedist.exe helps its in

C:\Program Files (x86)\Steam\steamapps\common\Ara History Untold\redist\GamingRuntimeRedist.exe

[Satoru]

Ok I've done a bit more testing and the Xbox popup relies on "GamingServices" to be running which is sort of part of the entire Xbox ecosystem

If you're having issues I would try teh following

1) Install the xbox app as this tends to ensure 'everything else' is installed. Reboot as this installs stuff that requires a reboot
2) Check if you have services called "GamingServices" and "GamingServicesNet" and that they are both running
3) Check under "processes" in Task Manager if you have something running called "GamingServices"

This is more an exploratory thing so please report back with your findings. Thanks

[foodlord1]

Try to see if you have a different steam game that uses xbox live, sign into it, then see if ARA automatically signs you in. I had problems signing into xbox live for a different steam game. The window would show, but it refused to authenticate. I just kept trying and it eventually worked.

ARA automatically signed me into xbox live. I was actually a little confused at first because the profile icon was different than steam.

[Satoru]

Originally posted by foodlord1:

Try to see if you have a different steam game that uses xbox live, sign into it, then see if ARA automatically signs you in. I had problems signing into xbox live for a different steam game. The window would show, but it refused to authenticate. I just kept trying and it eventually worked.

ARA automatically signed me into xbox live. I was actually a little confused at first because the profile icon was different than steam.

The icon you see in the upper right will be your xbox avatar not your steam one.

If you run Windows with a Windows account, rather than a local account, the game will generally try to authenticate you with your Windows account since that's basically your "xbox" account for all intents and purposes.

[JB]

I've tried everything. Still doesn't work