Music auto-tune during gameplay

[marsoncruc]

Sometimes music can be tuned to lower loudness despite 100% volume sound in settings while playing.

Example (Vanguard) - https://youtu.be/1OjVR0ewWpY
1:34 (sounds normal), 6:04;6:30 (auto-tune which lower music loudness?).

Don't know how to reproduce it, The Infernal Host and The Celestial Armada was played without this but don't sure clearly.

Voices and environment doesn't tune-up so they're fine.

[FrostGiant_Jex]

We'd like to look into this more. Can you please take a look in your Stormgate folder to see if you still have the logs from this match? You would find this in your Stormgate folder in a subfolder named /Saved/Logs.

If you still have them, please send them in via a support ticket here https://support.playstormgate.com/hc/en-us/requests/new

Thank you!

[marsoncruc]

Looks like no - in AppData\Local Saved\Logs got cef3.txt and cef-backup-<>.txt files with NGX folder with many folders. folder NGX_2024.09.02-06.28.23_98BB6D844943F3C9EEAB3EBBBE40A104 is empty.
Stormgate folder in steamapps\common doesn't have Saved\Logs.

[FrostGiant_Jex]

Thanks for trying! Our devs are looking into this and really appreciate you pointing out this bug for them.

[marsoncruc]

I've try to test after patch and looks like auto-tune still happens.

https://youtu.be/RMughEELKKI
1:08 - music sounds normal.
8:55 - possible auto-tune happens.
10:50 - music volume auto-tune again if compare with 1:08.
15:40 - additional segment for possible auto-tune detect.

https://youtu.be/dVVGZS97dMI

https://youtu.be/MQ4-zmCf4aA
7:35 - music sounds normal.
12:40 - possible auto-tune happens here and early after 7:35.