Another Dissappointment

[Horus Lupercal]

Was excited for this game to release, so excited in fact that I spent money to play it on July 30th.
As of August 1st I still cannot play this game I spent money on, can't even start it up thanks to it's dollar store "Easy Anti-Cheat" that game companies Oh So Love to cheap out on nowadays.
Thanks to this stupid program, I get an "Error 20006" followed by an unhelpful link that points me to a page explaining what this Parasite of a program does.
I really wanted to play this game, and give it a try before giving an opinion on it, but seeming as I paid good money, and still can't even get past the stupid Easy Anti-Cheat start screen on start up, this game is yet another terrible early release to get thrown in the pile of other terrible early releases that have come out recently.

[FrankSriracha]

You should let them know in the bug reports channel in the discord

[ocean pollen]

Your AV is breaking EAC files. Whitelist the game or turn the AV off or do whatever else you need to do. It's come up several times in the Bugs Reports part of the discussion forums.

[djcarey]

Dont mess around with exe & other files then

[FrostGiant_Jex]

This is usually caused by antivirus, firewall, or network blocking the game from playing. You can start by trying the steps here for antivirus: https://support.playstormgate.com/hc/en-us/articles/27719229315867-My-antivirus-says-Stormgate-is-a-virus

[ChillFlame]

If you can't launch it you should be able to refund. Even if Steam says you can't.

[Horus Lupercal]

So far, I've given the game permission past my fire wall.
Turned my Firewall off completely.
Uninstalled, and Reinstalled the game on different drives multiple times.
Verified Integrity of Game Cache.
And have done everything in the support article, and sent multiple bug reports about this issue, and STILL have yet to actually launch the game.
No matter what I do, it's the same thing, I start the game, the "Easy Anti-Cheat" splash screen comes up, loads to 100%, and then a Notification comes up with "Error 20006", asks me if I want to close the game, or search the "Easy Anti-Cheat" website for a solution, to which guides me to a page that explains what "Easy Anti-Cheat" does, and nothing else helpful at all, and the cycle continues.
I've looked at all the reports, I've tried all the methods, and yet I still cannot play the game, that I paid money for.
I'm desperately trying to give a chance, to actually play the game before I can give an actual opinion on it, and I simply cannot even get past the "Easy-Anti Cheat".

[Nico]

Well, your problem sounds like the ones that are usually caused by your antivirus, since it sometimes quarantines some game files. And since you didn't mention it at all: Did you already try to whitelist the game files in your antivirus program?

[Horus Lupercal]

Originally posted by Nico:

Well, your problem sounds like the ones that are usually caused by your antivirus, since it sometimes quarantines some game files. And since you didn't mention it at all: Did you already try to whitelist the game files in your antivirus program?

Yes, and still this problem persists.

[Delirium_Sidhe]

I have the same problem, with no antivirus and there is no alerts in Winows Security. "Failed to initialize bootstrapper window".

If I run Stormgate.exe directly I'm gettin "A D3D11-compatible GPU (Feature Level 11.0, Shader Model 5.0) is required to run the engine." I'm pretty sure that Geforece 3080 can run that game...

Nvidia driver update brakes EAC until reboot. Solved problem for me.

[Horus Lupercal]

After so long, I've finally gotten the game to work.
The search took me through several links related to Anti Cheat, mostly Fortnite, but I managed to solve the Issue thanks to a Sea of Thieves post that gave me an idea.
Various methods wouldn't work thanks to the fact that Easy-Anti Cheat's files simply were not there, and I basically deleted all Anti-Cheat from my computer, and downloaded it again.
I suppose it might have been out of date, or hasn't been updated properly, but afterwards, I was able to finally play the game.

[ChillFlame]

Was it worth it? ;)