Mod Launcher Broken?

[HiFive]

I've been doing a back and forth over the last couple of days with the author of a mod because, for some unknown reason, the mod launcher did not upload his recent changes to the mod.

Today, I tried to subscribe to a different mod, and it didn't get installed in the TL2 mod folder and does not show up on the mod launcher list. I tried the same thing with a few other mods, to see if they would get downloaded, and they didn't.

I know at least one other person said they were having this problem recently. Is anyone else besides the two of us having this same issue?

[HiFive]

Here is the thread I made in the Steam Beta forum:

https://steamcommunity.com/groups/SteamClientBeta/discussions/0/3842178984943764057/

I also posted this same information to Steam Help - Steam Support. In there, I clicked on "The Steam Client is Crashing" (because that was the only choice that somewhat described what is happening). From the next list, I chose, "Contact Steam Support". I expressed to them that I hoped it was okay to post this issue in that spot and then I pasted all of the information I had posted in the thread I made on the Steam Beta forum. I also indicated that another player has recently reported (in one of the TL2-ACE forums) that they may be having the same issue with a mod not showing up in the mod launcher.

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I will continue the conversation with this other player to make sure they have gotten the newest version of TL2-ACE.

If anyone else is having issues with the mod launcher, please let us know.

[HiFive]

I got a reply from Steam Support!

Unfortunately, it looks like the fellow responding did not fully read my text, since he thinks it's just an issue with a single mod, and he said Steam does not help with mods.

I sent a reply stating that this is not an issue with a single mod. The mods all work fine. It's a mod launcher issue, and since more than one player is affected by this mod launcher issue, it seems more like Steam is not enabling the mod launcher properly. I also indicated how many years I've been playing the game, and for how many hours (11K to 12K now), since the launch of the game in 2012, and that I've been using the TL2 mod launcher on Steam for at least 6 years now and have never had a problem with it before.

Here's hoping they will take a closer look at things this time.

[HiFive]

Well, Steam Support refuses to believe it is an issue with Steam not supporting the TL2 mod launcher. They replied again, saying that it is a mod issue and I should check the mod details and they are not responsible for any issues caused by mods. Then they closed the discussion.

I don't think they bothered to read the help request in detail. I think they just skimmed it, assumed it was a mod issue, and made a quick response based on that assumption. I'm guessing my post in the Beta Group forum is being treated the same, so Steam is not going to help with this.