Batman: Arkham City GOTY

Batman: Arkham City GOTY

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CancerCashew Sep 11, 2012 @ 8:13am
Crashes as soon as it starts
Installed the game - verified all files.
I click the save file (0% complete) - the loading screen appears - game immediately crashes with no specific error.

GTX 670
i5
16 gigs

Currently have a ticket in with WB right now but who knows how long the response will be. None of the current "fixes" out there are working for me. Anyone know of a fix?

Thanks
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Showing 1-15 of 72 comments
Kuljeet Sep 11, 2012 @ 11:03pm 
The same exact thing is happening to me it is seriously so lame someone please help

GeForce GT 650M 1GB
i7
8GB
Mordicon Sep 12, 2012 @ 12:11am 
Try this, it might help you. Go to the following folder Steam\steamapps\common\Batman Arkham City GOTY\Binaries\Win32\" and use the file BmLauncher.exe to start the game. Worked for me with another problem and hopefully might help you.
Kuljeet Sep 12, 2012 @ 12:31pm 
thanks for the help but the same thing keeps happening
CancerCashew Sep 12, 2012 @ 4:20pm 
Found a fix. Go into the game options and completely turn off PhysX in the options... WB couldn't even give me a good answer after over a year of this issue.
Kuljeet Sep 14, 2012 @ 8:32am 
♥♥♥♥♥♥♥♥♥! thank you so much dude
my ♥♥♥♥ works perfectly now
Bumble Sep 16, 2012 @ 2:06pm 
PhysX was off for me, but is still happening. Attempting a re-install to see if that helps. Latest versions of everything -- drivers, directX, dotnet, etc. All windows updates as well. Nothing that should be happening on my end, and no problems in other games.
CancerCashew Sep 16, 2012 @ 6:17pm 
It seems to be different for everyone... They did not do a good job of patching/updating this game at all...
Knight26 Sep 23, 2012 @ 11:21am 
I'm having the same problem. I can run the benchmark, but it crashes in less than a minute when I get into the game. I have tried turning DX11 off, PysX off, and FXAA off. None of it has made a difference. I'm running GTX 670's in SLI. I ran this game on my old rig 6 month's ago with 2 6870's in crossfire and it ran fine, just not at high settings. Has anyone else had problems with this game crashing with GTX cards?
BerserX Dec 29, 2012 @ 12:16am 
I just bought GOTY version of this game from discount on steam. Same problem here, crash on startup. I manage to play the first scene with the cat woman but there is crash each time after the first cutscene. I have intel 5i, nvidia GT 560ti card. Sucks big time, since it seems no solution seems to work for it.
I have the same problem reinstalling now trying to contact valve anyone got their info?
jones.jayson Apr 28, 2013 @ 10:00am 
Along with turning off the Pysx... if you have a Quad Core processor, you also have to Tab + Alt out of the game upon starting it.. open task manager.. click Processes tab.. right click on the Batman process and click Affinity... uncheck all processors and select only two processors to run the game off of. I had the problem until I did both of these steps
Hostile Apr 8, 2014 @ 9:44am 
Setting processor affinity to only two cores helped for me, but the game runs pretty lousy as a result. Going to try 4 cores, have 8 total.

EDIT: Nope, 4 cores breaks it. This is nonsense. I've had the game since last summer and it ran perfectly until now. I fired it up 2 weeks ago when I got my 780 just to test and no issues. Started it today and suddenly it won't run and keeps crashing.

All I can think of is that I installed Bad Company 2 the other day and that must have replaced something that this game is dependent on but I did a re-install of Arkham City (removed local files and re-downloaded) through Steam and it didn't fix it. The install also didn't run through the other initial app installs, like DirectX, like games normally do through Steam.

I removed the game (3rd time today) and this time I went into the steam directory and moved out the save games and manually deleted the leftover Arkham City folder in \steamapps\common

Hopefully this will prompt the game to force re-install of DirectX and Visual C++ since it didn't do it on the last reinstall.
Last edited by Hostile; Apr 8, 2014 @ 9:57am
bu11etpr00f Apr 8, 2014 @ 8:26pm 
I'm not sure if this will help Windows users, but the same thing was happing for Mac uses, and deleting a directory called com.plausiblelabs.crashreporter.data in com.feralinteractive.bmac resolved the issue.

I would look for a folder with a similar name, maybe somewhere in USER\AppData
Hostile Apr 9, 2014 @ 5:27am 
To follow-up on my post from yesterday:

That didn't work... Deleting the local content didn't force the new re-install to re-push the DirectX and C++ installs. I tried re-installing DirectX from MS's site and repairing the latest C++ distribution under Add/Remove Programs and that didn't work either.

While setting process affinity to only two processors "works", the game runs like crap. That's a band-aid but not a solution.

I tried running the dotnetfx35.exe and vcredist_x86.exe in the game folder (\Steam\steamapps\common\Batman Arkham City GOTY\Setup) but that didn't work either...

I'm at a total loss.

Those folders looks very Mac-specific, I'll see what I can find but I'm doubtful that I'll find anything like that.
Hostile Apr 9, 2014 @ 6:56am 
I installed the game to an entirely new steam library on another drive in my computer. Still crashing...
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