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edit: just fixed it lmao.
i went to ..> Documents> WB Games> Batman Arkham City GOTY and deleted the "Binaries" and "BmGame" folders. I also deleted everything out of the Local Files for the game just to make sure.
I then verified my game files, and when i pressed play I could play again :)
have you find out any solution for this?
This worked for me! An admin should pin this somewhere. I haven't been able to play Arkham City for four years! I'm going to see if this also works for Arkham Asylum.