Cinematics in "letterbox" on Ultrawide?

[danglading]

The campaign cinematics are playing in a double letterbox (black bars top/bottom and sides) on my ultrawide monitor, even though the aspect ratio appears to match my monitor's aspect ratio (3440x1440). It's an Alienware AW3420DW with a GeForce RTX 3060 Ti. I have tried borderless windowed and fullscreen, but there is no difference. I cannot find any settings that sound like it will force the cinematics to actually use the full screen. And google hasn't helped yet either. I'm looking for any suggestions anyone can offer. Thanks!

[Sponge]

i guess it wasnt made for ultrawide which is sad, as they should have learnt it does just seem that they just ported everythign to ue5 and did a quick mission and thats it
ima prolly wait till thisis fixed nefore getting lol by the time they fix the main issues they have, game will prolly be worth it, x3

[nacroking]

Same for me on 5120x1440

[akeean]

This is so stupid. They must have spend so much on the nice cutscenes with performance capture of good actors and then they ruin how it's displayed in the game. All they had to do was to export the video as 21:9 and not bake in the letterboxes into the video file and have a player that scales the video to the largest size where nothing clips. It's so jarring and a letdown when you finish a mission and your reward is about the size as watching the cutscene on my ipad.

Probably their player middleware is ancient or they didn't want to put the time and effort to make or find something that can do it, but considering that some of the best and most expensive gaming monitors are 21:9 and that this aspect ratio is about as common on Steam as users with 4k 16:9 displays, it's a terrible oversight.

[GODzilla]

If I see this correctly all the movie files are uncompressed in the game directory. So I guess it would be "easy" for someone to resize them / remove black bars via Bink & Smacker tools and upload them as a mod. A rather huge mod. ^^

[Captain Worthy]

Originally posted by akeean:

This is so stupid. They must have spend so much on the nice cutscenes with performance capture of good actors and then they ruin how it's displayed in the game. All they had to do was to export the video as 21:9 and not bake in the letterboxes into the video file and have a player that scales the video to the largest size where nothing clips. It's so jarring and a letdown when you finish a mission and your reward is about the size as watching the cutscene on my ipad.

Probably their player middleware is ancient or they didn't want to put the time and effort to make or find something that can do it, but considering that some of the best and most expensive gaming monitors are 21:9 and that this aspect ratio is about as common on Steam as users with 4k 16:9 displays, it's a terrible oversight.

So what you are saying is that PGI overlooked the optimization for a tiny fragment of the players who have hardware of the most expensive type.

Ultrawide and super ultrawide support might be coming later on though, Space Marine 2 added it after launch too.

[Cognitect]

Originally posted by Captain Worthy:

So what you are saying is that PGI overlooked the optimization for a tiny fragment of the players who have hardware of the most expensive type.

Ultrawide and super ultrawide support might be coming later on though, Space Marine 2 added it after launch too.

A few points.

1. Ultrawide displays are not particularly expensive compared to other major PC components.

2. Clans already supported ultrawide resolutions at launch. Except for a few tiny issues, (like the cutscene video scaling), everything already works fine.

3. Ultrawide resolutions do not require much "optimization" at all. Providing basic ultrawide support is really not that difficult and takes very little development time. Most 3d game engines are built to handle a wide variety of resolutions and aspect ratios, and ultrawide support is largely just a question of enabling the setting in the in-game graphics menu.

[akeean]

Originally posted by Captain Worthy:

So what you are saying is that PGI overlooked the optimization for a tiny fragment of the players who have hardware of the most expensive type.

Ultrawide and super ultrawide support might be coming later on though, Space Marine 2 added it after launch too.

Ultrawide resolutions have about the same userbase as 4k screen users, which last I checked in the Steam hardware survey has the same % userbase as 4070ti, 4070ti super, 4080 and 4090 combined.

Just because those stats are like 3-4% of all users, does not mean it's just a few users, those cards together sold millions of units. It means it is exactly the users that can actually play the game well, since probably 60% of the users in the hardware survey don't even have the GPUs to even run the game (and a lot of that data is duplicated due to accounts from Cybercafes that run low end stuff like CS or DOTA).

Imagine a game not properly running on the top 4 NVIDIA cards? That's the equivalent of users affected here. Cutscenes probably cost a significant % of the games development cost and with the crap implementation they ruin it.

MW5 Clans was a nice throwback to the MW games of old, but I would have enjoyed it more if the fancy cutscenes wouldn't have the same size as the 20" CRT I played those old games on.

[V]

Hum

[GODzilla]

Help me out here: My brain tells me that those in-engine cutscenes at the start of every mission, with the dropship, was playing fullscreen on my UW before the last patch. Now they have four black bars just like the cutscene videos.

Do I remember it wrong? Oo