Crashing on bootup - need help

[Klinktastic]

getting 2 errors that crash the game as I launch. I handled MW5:Mercs fine, not sure whats up.
1. out of video memory trying to allocate a rendering resource. make sure you video card has the minimum required memory, try lowering the resolution and/or closing other applications that are running. Exiting...

2.LowLevelFatalError [file: D: \Projects\Kelpie\Engine\Source\Runtime\RenderCore\Private\RenderResource.cpp][line:248] A FRenderResource was deleted without being released first!

Anyone have a clue what any of that means?

Computer Information:
Manufacturer: Gigabyte Technology Co., Ltd.
Model: Z790 UD AC
Form Factor: Desktop
No Touch Input Detected
Processor Information:
CPU Vendor: GenuineIntel
CPU Brand: 13th Gen Intel(R) Core(TM) i9-13900K
CPU Family: 0x6
CPU Model: 0xb7
CPU Stepping: 0x1
CPU Type: 0x0
Speed: 2995 MHz
32 logical processors
24 physical processors
Hyper-threading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
AVX2: Supported
AVX512F: Unsupported
AVX512PF: Unsupported
AVX512ER: Unsupported
AVX512CD: Unsupported
AVX512VNNI: Unsupported
SHA: Supported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Unsupported
BMI1: Supported
BMI2: Supported
F16C: Supported
FMA: Supported
Operating System Version:
Windows 11 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0
Client Information:
Version: 1731433018
Browser GPU Acceleration Status: Enabled
Browser Canvas: Enabled
Browser Canvas out-of-process rasterization: Enabled
Browser Direct Rendering Display Compositor: Disabled
Browser Compositing: Enabled
Browser Multiple Raster Threads: Enabled
Browser OpenGL: Enabled
Browser Rasterization: Enabled
Browser Raw Draw: Disabled
Browser Skia Graphite: Disabled
Browser Video Decode: Enabled
Browser Video Encode: Enabled
Browser Vulkan: Disabled
Browser WebGL: Enabled
Browser WebGL2: Enabled
Browser WebGPU: Enabled
Browser WebNN: Disabled
Video Card:
Driver: Intel(R) UHD Graphics 770
DirectX Driver Name: nvldumd.dll
Driver Version: 31.0.101.4577
DirectX Driver Version: 32.0.15.6614
Driver Date: 7 24 2023
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 59 Hz
DirectX Card: NVIDIA GeForce RTX 4070 Ti
VendorID: 0x10de
DeviceID: 0x2782
Revision: 0xa1
Number of Monitors: 1
Number of Logical Video Cards: 1
No SLI or Crossfire Detected
Primary Display Resolution: 2560 x 1440
Desktop Resolution: 2560 x 1440
Primary Display Size: 23.46" x 13.19" (26.89" diag), 59.6cm x 33.5cm (68.3cm diag)
Primary Bus: PCI Express 16x
Primary VRAM: 1024 MB
Supported MSAA Modes: 2x 4x 8x
Sound card:
Audio device: Speakers (USB Audio Device)
Memory:
RAM: 32537 Mb
VR Hardware:
VR Headset: None detected
Miscellaneous:
UI Language: English
Media Type: Undetermined
Total Hard Disk Space Available: 1929218 MB
Largest Free Hard Disk Block: 927591 MB
OS Install Date: Nov 24 2024
Game Controller: None detected
MAC Address hash: 66f8adb5a9de6a79e2ce726151b567374308bbbe
Storage:
Disk serial number hash: 4a09c5bb
Number of SSDs: 1
SSD sizes: 1024G
Number of HDDs: 1
HDD sizes: 1000G
Number of removable drives: 0

[TitanCrusher]

same at me... it is a bad joke i think. This Game is not show up in the Nvidia-App.

NVIDIA system information report created on: 11/26/2024 17:27:52
Version of the NVIDIA app: 11.0.1.163
Operating system: Microsoft Windows 11 Home, version 10.0.22631
DirectX runtime version: DirectX 12
Driver: Game Ready driver - 566.14 - Tue Nov 12, 2024
CPU: Intel(R) Core(TM) i7-14700K
RAM: 32.0 GB
Storage (5): SSD - 1.8 TB,SSD - 931.5 GB,+3 more

Graphics card
GPU processor: NVIDIA GeForce RTX 4080
Direct3D function level: 12_1
CUDA cores: 9728
Graphics clock frequency: 2505 MHz
Adjustable size bar: No
Memory data rate: 22.40 Gbps
Memory interface: 256-bit
Memory bandwidth: 716.864 GB/s
Total available graphics memory: 32641 MB
Dedicated video memory: 16376 MB GDDR6X
System video memory: 0 MB
Shared system memory: 16265 MB
Video-BIOS-Version: 95.03.1e.40.1a
IRQ: Not used
Bus: PCI Express x16
Device ID: 10DE 2704 968819DA
Part number: G139 0362

Display (1): AOC 27G1G4
Resolution: 1080p, 1920 x 1080 (recommended)
Refresh rate: 120 Hz
Desktop colour depth: Maximum (32 bit)
Display technology: Variable refresh rate
HDCP: Supported

Translated with DeepL.com (free version)

[TitanCrusher]

i have change the Refresh rate in Nvidia-App: from 144 Hz to 120 Hz. now it works!

[TitanCrusher]

when i change the graphic-setting ingame to high, then crash it again

[Klinktastic]

Originally posted by TitanCrusher:

when i change the graphic-setting ingame to high, then crash it again

thanks for some feedback and sharing your troubleshooting. I'm going to take a stab tonight and see if I can find anything that works. I have similar issue with Space Marine 2. Sometimes it works, other times not. Very frustrating for such a good GPU.

[Judas]

I have Intel Extreme tuning utility. I only knock the performance core ratio down to 52 from 53, and it makes unreal engine games work as intended. It's free. GL

[Arc]

For the Raptor Lake and Raptor Lake Refresh CPUs basically by default now:
https://community.intel.com/t5/Blogs/Tech-Innovation/Client/Intel-Core-13th-and-14th-Gen-Desktop-Instability-Root-Cause/post/1633239

[Klinktastic]

Originally posted by Judas:

I have Intel Extreme tuning utility. I only knock the performance core ratio down to 52 from 53, and it makes unreal engine games work as intended. It's free. GL

checking out this...hope it works!