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It had been working flawless for years now I can't even get a match no idea what the issue is.
it will say "under review" when you appeal which means you're shadow banned, I got to play 1 game and then i got shadow banned, probs got reported because I guess i did better than other people? idk I wasnt even the highest scoring player, I downloaded the game quickly as soon as it released on steam so i was the only steam player in the game, idk if they thought that meant i was hacking and decided to report but yeah, im shadow banned regardless until activision reviews it and decides i did nothing wrong. You will only find lobbies with other shadow banned people which just so happens to be steam members. (also my logic in terms of thinking its because im on steam is because steam players have the steam logo, being the only steam logo and peoples unawareness of steam (people on console) they might think you hacked to get this special logo thing or whatever, this is just speculation.)
bro... you're right, I have my account under review and I didn't know, until when will we have this problem? I was so desperate that I even refunded the game.
1. https://support.activision.com/options go here
2. Press Cold War
3. Windows
4. Gameplay
5. I can't find a match
6. Then click "Submit a ticket" https://imgur.com/a/jiIqYi1
7. Write about your issue, make sure to include your activision ID and your email just in case, so that there's no confusion.
I hope this helps anyone! I'll report back on what happens with my ticket and case and hopefully give you guys some more insight into it.
They are useless because I did this and they gave me the same copy + paste bull.
I fixed mine by simply moving it from my hard-drive to the SSD
That's for people who aren't banned and are experiencing it. Going to Activision Support wont help you with that. You Appeal and you wait a week and that's it. Asking for answers wont help you. I had the same issue where it would just endlessly search with no outcome.
I moved it from my HDD to my SSD and never had another issue finding matches. Again; if you are shadow-banned then nothing helps you and that's up to Acti to unban (which will happen).
However from a week, I am getting in match within 1 minute. I am from India.
I have heard CW match making is somehow ping based, like if you have lower ping, you will get faster matchmake, USA people have no problem finding match when I asked the same over reddit, but people from other regions having issue.