Cant login to my account

[Shrukn]

Logged into some other account for new season and cant sign into my normal one

[Scrangos]

theres a post in the announcements that explains how to swap if you created a new one on accident i think

[Sensoji]

Have the same issue i did what they said i still cant unbind steam so i can try to log in with my account used previously

[Microglia]

Trying to bind my Google Account and follow the steps as the the news told me to. It says that the account has been bound already so I can't unbind and bind my steam account again like described. Please help. I really want to keep my old progress but it is not showing up.

[Sensoji]

Originally posted by drag0nsku77:

Trying to bind my Google Account and follow the steps as the the news told me to. It says that the account has been bound already so I can't unbind and bind my steam account again like described. Please help. I really want to keep my old progress but it is not showing up.

Yea i have exactly the same issue

[Elmerfudd420]

Same issue and iv spent over 100 usd on this game FIX THIS

[Sensoji]

I will try download the client from the site and try login with me original account and see if that works .Will keep u posted if it works

[Microglia]

Any updates on the issue? I am still unable to bind my Google account as mentioned before.

[Swinky]

Same cannot bind to google and cannot unbind steam, nice scam

[m2rter]

The bound topic hasn't been updated. The real steps to binding the account are here:
1. Start the game and open the account center from the menu
2. Bind the account to taptap/apple/google account that HAS NOT been bound to torchlight before.
3. Unbind the Steam account.
4. Close the game and restart it from Steam.
5. Game will ask you to bind an account, Pick your OLD account.

I did these steps and can now see my previous characters and purchases.

[Microglia]

Originally posted by m2rter:

The bound topic hasn't been updated. The real steps to binding the account are here:
1. Start the game and open the account center from the menu
2. Bind the account to taptap/apple/google account that HAS NOT been bound to torchlight before.
3. Unbind the Steam account.
4. Close the game and restart it from Steam.
5. Game will ask you to bind an account, Pick your OLD account.

I did these steps and can now see my previous characters and purchases.

I will try this variation when I come back from work. In the meantime can somebody confirm this? Thanks in advance. 🫡

[不安分树精]

Sorry, we're now working on this, you could follow the instructions to recover and bind to your previous account. If you bother doing so, we're also trying to simplify this and we will launch an update to skip this procedure as soon as possible, sorry for the inconvenience.
https://torchlight.xd.com/en/news/single?id=22955

[DoubleMoonkin]

Originally posted by 不安分树精:

Sorry, we're now working on this, you could follow the instructions to recover and bind to your previous account. If you bother doing so, we're also trying to simplify this and we will launch an update to skip this procedure as soon as possible, sorry for the inconvenience.
https://torchlight.xd.com/en/news/single?id=22955

Why not just leave the different login options in the menu as it was before? FOR WHAT?! Just why you did it? Don't you have anything else to do?

[Sokar79]

It is not working for sure, i did use random gmail created account, and unbinded steam afterwards. When i restart game it doesnt give me option to choose which gmail account i want to use, it just uses one one i binded but it doesnt work with it cuz it was not used to registration to game, And when i try bind mine orginal gmail account it still keeps saying - Faild to bind account , account has been bound already .. How to fix this pls?

[m2rter]

Try using a different type of account for the initial unbinding. If your original is gmail, then try using taptap or apple account for the unbinding step. Just a guess. For example, my original is gmail. I used taptap to unbind steam. After restarting the game I bound my original gmail and it worked.

[Sokar79]

i just used these steps and it worked for me got all characters and account from previous two seasons :

1. Start the game and open the account center from the menu
2. Bind the account to taptap/apple/google account that HAS NOT been bound to torchlight before. (must be one you didnt use before.)
3. Unbind the Steam account.
4. Be sure to log off from Gmail account in Google - This part most important and was missing in instructions steps.
4. Close the game and restart it from Steam.
5. Game will ask you to bind an account, Pick your OLD Gmail account from selection.
6. Now i got access to all mine old characters.