Games do not run after 'Preparing to Launch

[JustCallMyName]

help everytime i click play the game it even won't pop up and i already try reinstall the game for 7x time and do "Verify Integrity of Game Files" and even reinstall steam still dont work.

[SeishunOtoko]

Escrito originalmente por TG_Judgement:

Escrito originalmente por SeishunOtoko:

getting this error. Am I doing something wrong?

.\sc.exe : The term '.\sc.exe' is not recognized as the name of a cmdlet, function, script file, or operable program. Check the
spelling of the name, or if a path was included, verify that the path is correct and try again.
At C:\Program Files (x86)\Steam\steamapps\common\HeavenBurnsRed\wfshbr\wfshbr-install.ps1:40 char:1
+ .\sc.exe query $service_name
+ ~~~~~~~~
+ CategoryInfo : ObjectNotFound: (.\sc.exe:String) [], CommandNotFoundException
+ FullyQualifiedErrorId : CommandNotFoundException

I obviously didn't check thoroughly, because for the .\sc.exe trick to work, you need to have your PS terminal set at system32 (which it does automatically if you run it as admin). Either do that, or you can modify the script to point to the whole path, I guess.

OMG that worked!

[SeishunOtoko]

Do you know why the script broke for some of us?

[TG_Judgement]

Escrito originalmente por SeishunOtoko:

Do you know why the script broke for some of us?

I have a rough idea, yes.

The whole Anti-Cheat install system is made in a, quite frankly, strange way. First install calls the install.bat file, which then calls the powershell script to do the actual job. Thing is, the bat script fails because some people (like you & me) don't have, for one reason or another, the enviroment variables correctly set for said bat command to work correctly. Same thing for the sc.exe command in Powershell.

The Powershell script also makes the funny assumption that it's being run as admin, which I THINK would work if you run steam as admin, but obviously fails if you don't. Even funnier the fact that it's possible to get an elevation prompt on said script with a simple block of code.

[TG_Judgement]

I initially wasn't going to, but I ended up going ahead and fixed the script so that it works as it's supposed to and catches all the errors that were raised in this thread in as "catch-all" manner as I could make it.

You can find the fixed script here[drive.google.com]

You obviously can edit the script file to check for trustworthyness, and there are comments added to all the changes made.

(Woops. Through the .bat file should work just fine, but running the .ps1 file directly will require that you previously type in a separate powershell window the command: "Set-ExecutionPolicy Unrestricted" .)

[Ispin Charles]

I tried everything on this post but still can't sort the problem out.

https://imgur.com/MvzoiP9

I think it might not be the same problem?

My PC has 16 GB memory so I reckon RAM should be enough...

Escrito originalmente por TG_Judgement:

I initially wasn't going to, but I ended up going ahead and fixed the script so that it works as it's supposed to and catches all the errors that were raised in this thread in as "catch-all" manner as I could make it.

You can find the fixed script here[drive.google.com]

You obviously can edit the script file to check for trustworthyness, and there are comments added to all the changes made.

[TG_Judgement]

Escrito originalmente por 北条沙都子:

I tried everything on this post but still can't sort the problem out.

https://imgur.com/MvzoiP9

I think it might not be the same problem?

Unfortunately, it isn't the same problem, as your PC actually loads the Anti-Cheat driver, and that driver causes a catastrophic failure.

First thing I'd suggest, if you haven't done so already, is delete the .sys files inside the "wfshbr" folders, validate the game files so it redownloads them, and execute the uninstall and the install scripts, in that specific order.
Next step I'd suggest is checking if there's no problems somewhere else by following this article[www.tomshardware.com].
Lastly, if your PC is overclocked/undervolted, I'd remove those and try to see if that fixes it. I've had strange uncommon errors pop-out when I pushed those a bit too far before.

[Ispin Charles]

Escrito originalmente por TG_Judgement:

Escrito originalmente por 北条沙都子:

I tried everything on this post but still can't sort the problem out.

https://imgur.com/MvzoiP9

I think it might not be the same problem?

Unfortunately, it isn't the same problem, as your PC actually loads the Anti-Cheat driver, and that driver causes a catastrophic failure.

First thing I'd suggest, if you haven't done so already, is delete the .sys files inside the "wfshbr" folders, validate the game files so it redownloads them, and execute the uninstall and the install scripts, in that specific order.
Next step I'd suggest is checking if there's no problems somewhere else by following this article[www.tomshardware.com].
Lastly, if your PC is overclocked/undervolted, I'd remove those and try to see if that fixes it. I've had strange uncommon errors pop-out when I pushed those a bit too far before.

Thank you for your help. I tried all the method above but it still doesn't work.

I tried the RAM check and my RAMs are fine.

https://i.imgur.com/JvsF3KZ.jpg

I tried to adjust my OC / undervoltage and I found that my CPU: Intel 10400 does not support the DRAM speed at 3200MHz. So the maximum ram frequency that I could use is 2666MHz which is below my the RAM speed that I supposed to have and it may casue the bug.

But I think that should not be the problem because I can run all other games fine except this one.

[TG_Judgement]

Escrito originalmente por 北条沙都子:

Thank you for your help. I tried all the method above but it still doesn't work.

I tried the RAM check and my RAMs are fine.

https://i.imgur.com/JvsF3KZ.jpg

I tried to adjust my OC / undervoltage and I found that my CPU: Intel 10400 does not support the DRAM speed at 3200MHz. So the maximum ram frequency that I could use is 2666MHz which is below my the RAM speed that I supposed to have and it may casue the bug.

But I think that should not be the problem because I can run all other games fine except this one.:Koromon:

Yeah, at this point it sounds something specific to the anti-cheat. Last suggestion I can make is googling and trying the fixes for "Easy Anti-Cheat". I know it's not the same AC, but they operate similarly from what I can see, so the stuff suggested might or might not work.

Sorry I can't help you further. :(

[Kaezeribato]

Escrito originalmente por TG_Judgement:

I had the same thing happen to me. Turned out the game didn't install its anti-cheat. Here's how I fixed it:

1 - Open Powershell as admin
2 - Paste the following path into it: "<steam install location>\steamapps\common\HeavenBurnsRed\wfshbr\wfshbr-install.ps1"
IMPORTANT: Make sure the path name has NO SPECIAL CHARACTERS, or the script will fail.
2 - after you get a bunch of text, you can check if it installed correctly by running "wfshbr-status.bat" in that "wfshbr" folder. You should get a "service running" cmd text window with some other info on it.
3 - run the game.

replace <steam install location> with your own steam install location, since this can differ between installs.

Edit: Or ->

Escrito originalmente por TG_Judgement:

I initially wasn't going to, but I ended up going ahead and fixed the script so that it works as it's supposed to and catches all the errors that were raised in this thread in as "catch-all" manner as I could make it.

You can find the fixed script here[drive.google.com]

You obviously can edit the script file to check for trustworthyness, and there are comments added to all the changes made.

(Woops. Through the .bat file should work just fine, but running the .ps1 file directly will require that you previously type in a separate powershell window the command: "Set-ExecutionPolicy Unrestricted" .)

Thanks, this helped me.

[rin966]

I tried to do the command here but it ended like this. Do you know some way to help? Thank you.
https://imgur.com/7DukbCT