(Help) MK1 Early Access not launching and or crashing

[Kritikal Error]

I purchased the premium edition of MK1 with 1 week early access, others are able to play, meanwhile mine constantly crashes, or simply does nothing after the MK1 logo before the game actually opens.

I've tried reinstalling, turning off steam input, turning off steam overlay, verifying game files, turning off antivirus, turning off any game recording/capturing software, installed newest NVIDIA drivers, restarting pc, restarting steam, running in admin, updating directx, shoot I've even tried waiting 30 minutes after the box logo, because sometimes the EXE doesn't crash, but still nothing.

This is not acceptable for $110...

Any help would be greatly appreciated, and please, DO NOT REPLY TO THE THREAD SAYING SAME, I'm looking for help, not mutuals.

specs: Windows 11, NVIDIA RTX 3070 DUAL OC, Intel I9-10900kf
____________________________________________________

EDIT:
In short, nothing works, have to wait for the devs to send out a patch.

If anyone is having issues with fps, things in this thread may help improve it. if nothing helps you all, I recommend trying things from this video: https://www.youtube.com/watch?v=Iv24rTXeIt0

As for others that can't even get past the first splash box for MK1, I'm afraid we have to wait. In the mean time UPVOTE this support ticket on their website ( https://mortalkombat1.bugs.wbgames.com/bug/MK1-91 ) to help us lessen the wait.

Truly unacceptable behavior from NetherRealm Studios, $110 bucks for week early access and I've already missed out on 2 days worth of gameplay.

_____________________________________________________

EDIT 2:
Downgraded to windows 10, game works now. It's possible there was an app causing the issue that was on my c drive, but either way, this is what fixed it for me.

[Kritikal Error]

Originally posted by ℣igilante .𝒇𝒍 | ➐:

try apply this nvidia regedit mpo disable: some games have problems with that:

https://nvidia.custhelp.com/app/answers/detail/a_id/5157

u have the mpo disable and mpo restore.

Apply the disable, restart pc, and try the game again please.
This works to fix alot stuttering issues too, so i recommend to keep it disabled.

I will keep it disabled, but still nothing

[Vigilante . fl | 7]

Originally posted by Kritikal Error:

Originally posted by ℣igilante .𝒇𝒍 | ➐:

try apply this nvidia regedit mpo disable: some games have problems with that:

https://nvidia.custhelp.com/app/answers/detail/a_id/5157

u have the mpo disable and mpo restore.

Apply the disable, restart pc, and try the game again please.
This works to fix alot stuttering issues too, so i recommend to keep it disabled.

I will keep it disabled, but still nothing

Can you try these?

Try add the MK12.exe to the Windows gaming mode and set High perfomance GPU and disable window optimizations.
..\steamapps\common\Mortal Kombat 1\MK12\Binaries\Win64\MK12.EXE
..\steamapps\common\Mortal Kombat 1\MK12.EXE

>Delete the file GameUserSettings.ini on C:\Users\%username%\AppData\Local\MK12\Saved\Steam\Config\WindowsNoEditor\GameUserSettings.ini, and let the game remake the Shaders.

Or rename the Folder MK12 to MK12OLD: C:\Users\%username%\AppData\Local\MK12

> Windows Control Panel - > Power options - Put: Full Performance

[Queen HawlSera]

Originally posted by Bang:

https://mortalkombat1.bugs.wbgames.com/new I think we need to further promote this problem on their website. There is already a mention of it, but more activity is needed for a quick solution.

I can't even find the mention

[Queen HawlSera]

Originally posted by ℣igilante .𝒇𝒍 | ➐:

Originally posted by Kritikal Error:

I will keep it disabled, but still nothing

Can you try these?

Try add the MK12.exe to the Windows gaming mode and set High perfomance GPU and disable window optimizations.
..\steamapps\common\Mortal Kombat 1\MK12\Binaries\Win64\MK12.EXE
..\steamapps\common\Mortal Kombat 1\MK12.EXE

>Delete the file GameUserSettings.ini on C:\Users\%username%\AppData\Local\MK12\Saved\Steam\Config\WindowsNoEditor\GameUserSettings.ini, and let the game remake the Shaders.

> Windows Control Panel - > Power options - Put: Full Performance

How would I do that?

[Vigilante . fl | 7]

Originally posted by Queen HawlSera:

Originally posted by ℣igilante .𝒇𝒍 | ➐:

Can you try these?

Try add the MK12.exe to the Windows gaming mode and set High perfomance GPU and disable window optimizations.
..\steamapps\common\Mortal Kombat 1\MK12\Binaries\Win64\MK12.EXE
..\steamapps\common\Mortal Kombat 1\MK12.EXE

>Delete the file GameUserSettings.ini on C:\Users\%username%\AppData\Local\MK12\Saved\Steam\Config\WindowsNoEditor\GameUserSettings.ini, and let the game remake the Shaders.

> Windows Control Panel - > Power options - Put: Full Performance

How would I do that?

Windows Settings- Gaming - Gaming Mode - Graphics - then theres as browse button to add the .exe files of the game.

you have there too, a button Change default Graphics settings, you can disable there some options too, to test.

[Kritikal Error]

Originally posted by ℣igilante .𝒇𝒍 | ➐:

Originally posted by Kritikal Error:

I will keep it disabled, but still nothing

Can you try these?

Try add the MK12.exe to the Windows gaming mode and set High perfomance GPU and disable window optimizations.
..\steamapps\common\Mortal Kombat 1\MK12\Binaries\Win64\MK12.EXE
..\steamapps\common\Mortal Kombat 1\MK12.EXE

>Delete the file GameUserSettings.ini on C:\Users\%username%\AppData\Local\MK12\Saved\Steam\Config\WindowsNoEditor\GameUserSettings.ini, and let the game remake the Shaders.

Or rename the Folder MK12 to MK12OLD: C:\Users\%username%\AppData\Local\MK12

> Windows Control Panel - > Power options - Put: Full Performance

I did the windows gaming mode part, and the power options. As for deleting the gameusersettings.ini, I can't because the game has never gone past the first splash box to even begin making the shaders

[法国公主]

https://mortalkombat1.bugs.wbgames.com/bug/MK1-91
Add more vote to this bug report, if you have the same issue !

[Kritikal Error]

Originally posted by 法国公主:

https://mortalkombat1.bugs.wbgames.com/bug/MK1-91
Add more vote to this bug report, if you have the same issue !

I did, and I would love if everyone else did too

[Queen HawlSera]

Originally posted by Kritikal Error:

Originally posted by 法国公主:

https://mortalkombat1.bugs.wbgames.com/bug/MK1-91
Add more vote to this bug report, if you have the same issue !

I did, and I would love if everyone else did too

I tried to vote, but it just reloads the page for some reason. I left a comment though

[Vigilante . fl | 7]

Lets' try to confuse the game, make urself these folders:
C:\Users\%username%\AppData\Local\MK12\Saved\Steam\Config\WindowsNoEditor\

Then create a text file and change his extension to .ini, u need activate windows option to see extensions of files. and Add these inside:

[GraphicsSettings]
FirstRunAutoConfigDone=1
CursorType=1
FPSCap=3
Experimental60FPS=0
Anisotropy=16
Bloom=0
SSAO=3
SSR=1
AntiAliasing=3
ChromaticAberration=1
ParticlesDensity=4
Upscaling=0
UpscalingQuality=0
UpscalingSharpness=0.300000
RenderScale=1.000000
EnableHDR=0

[ScalabilityGroups]
sg.ResolutionQuality=100.000000
sg.ViewDistanceQuality=3
sg.AntiAliasingQuality=3
sg.ShadowQuality=3
sg.PostProcessQuality=0
sg.TextureQuality=3
sg.EffectsQuality=3
sg.FoliageQuality=3
sg.ShadingQuality=3

[/script/engine.gameusersettings]
bUseVSync=False
bUseDynamicResolution=False
ResolutionSizeX=1920
ResolutionSizeY=1080
LastUserConfirmedResolutionSizeX=1920
LastUserConfirmedResolutionSizeY=1080
WindowPosX=-1
WindowPosY=-1
FullscreenMode=1
LastConfirmedFullscreenMode=1
PreferredFullscreenMode=1
VERSION=5
AudioQualityLevel=0
LastConfirmedAudioQualityLevel=0
FrameRateLimit=0.000000
DesiredScreenWidth=1280
bUseDesiredScreenHeight=False
DesiredScreenHeight=720
LastUserConfirmedDesiredScreenWidth=1280
LastUserConfirmedDesiredScreenHeight=720
LastRecommendedScreenWidth=-1.000000
LastRecommendedScreenHeight=-1.000000
LastCPUBenchmarkResult=-1.000000
LastGPUBenchmarkResult=-1.000000
LastGPUBenchmarkMultiplier=1.000000
bUseHDRDisplayOutput=False
bApplyHDRDisplayOutputNits=False
HDRDisplayOutputNits=1000

[ShaderPipelineCache.CacheFile]
LastOpened=MK12

[Queen HawlSera]

Originally posted by ℣igilante .𝒇𝒍 | ➐:

Lets' try to confuse the game, make urself these folders:
C:\Users\%username%\AppData\Local\MK12\Saved\Steam\Config\WindowsNoEditor\

Then create a text file and change his extension to .ini, u need activate windows option to see extensions of files. and Add these inside:

[GraphicsSettings]
FirstRunAutoConfigDone=1
CursorType=1
FPSCap=3
Experimental60FPS=0
Anisotropy=16
Bloom=0
SSAO=3
SSR=1
AntiAliasing=3
ChromaticAberration=1
ParticlesDensity=4
Upscaling=0
UpscalingQuality=0
UpscalingSharpness=0.300000
RenderScale=1.000000
EnableHDR=0

[ScalabilityGroups]
sg.ResolutionQuality=100.000000
sg.ViewDistanceQuality=3
sg.AntiAliasingQuality=3
sg.ShadowQuality=3
sg.PostProcessQuality=0
sg.TextureQuality=3
sg.EffectsQuality=3
sg.FoliageQuality=3
sg.ShadingQuality=3[/script/engine.gameusersettings]
bUseVSync=False
bUseDynamicResolution=False
ResolutionSizeX=1920
ResolutionSizeY=1080
LastUserConfirmedResolutionSizeX=1920
LastUserConfirmedResolutionSizeY=1080
WindowPosX=-1
WindowPosY=-1
FullscreenMode=1
LastConfirmedFullscreenMode=1
PreferredFullscreenMode=1
VERSION=5
AudioQualityLevel=0
LastConfirmedAudioQualityLevel=0
FrameRateLimit=0.000000
DesiredScreenWidth=1280
bUseDesiredScreenHeight=False
DesiredScreenHeight=720
LastUserConfirmedDesiredScreenWidth=1280
LastUserConfirmedDesiredScreenHeight=720
LastRecommendedScreenWidth=-1.000000
LastRecommendedScreenHeight=-1.000000
LastCPUBenchmarkResult=-1.000000
LastGPUBenchmarkResult=-1.000000
LastGPUBenchmarkMultiplier=1.000000
bUseHDRDisplayOutput=False
bApplyHDRDisplayOutputNits=False
HDRDisplayOutputNits=1000

[ShaderPipelineCache.CacheFile]
LastOpened=MK12

Interesting idea, lemme know if it works.

[Kritikal Error]

Originally posted by ℣igilante .𝒇𝒍 | ➐:

Lets' try to confuse the game, make urself these folders:
C:\Users\%username%\AppData\Local\MK12\Saved\Steam\Config\WindowsNoEditor\

Then create a text file and change his extension to .ini, u need activate windows option to see extensions of files. and Add these inside:

[GraphicsSettings]
FirstRunAutoConfigDone=1
CursorType=1
FPSCap=3
Experimental60FPS=0
Anisotropy=16
Bloom=0
SSAO=3
SSR=1
AntiAliasing=3
ChromaticAberration=1
ParticlesDensity=4
Upscaling=0
UpscalingQuality=0
UpscalingSharpness=0.300000
RenderScale=1.000000
EnableHDR=0

[ScalabilityGroups]
sg.ResolutionQuality=100.000000
sg.ViewDistanceQuality=3
sg.AntiAliasingQuality=3
sg.ShadowQuality=3
sg.PostProcessQuality=0
sg.TextureQuality=3
sg.EffectsQuality=3
sg.FoliageQuality=3
sg.ShadingQuality=3[/script/engine.gameusersettings]
bUseVSync=False
bUseDynamicResolution=False
ResolutionSizeX=1920
ResolutionSizeY=1080
LastUserConfirmedResolutionSizeX=1920
LastUserConfirmedResolutionSizeY=1080
WindowPosX=-1
WindowPosY=-1
FullscreenMode=1
LastConfirmedFullscreenMode=1
PreferredFullscreenMode=1
VERSION=5
AudioQualityLevel=0
LastConfirmedAudioQualityLevel=0
FrameRateLimit=0.000000
DesiredScreenWidth=1280
bUseDesiredScreenHeight=False
DesiredScreenHeight=720
LastUserConfirmedDesiredScreenWidth=1280
LastUserConfirmedDesiredScreenHeight=720
LastRecommendedScreenWidth=-1.000000
LastRecommendedScreenHeight=-1.000000
LastCPUBenchmarkResult=-1.000000
LastGPUBenchmarkResult=-1.000000
LastGPUBenchmarkMultiplier=1.000000
bUseHDRDisplayOutput=False
bApplyHDRDisplayOutputNits=False
HDRDisplayOutputNits=1000

[ShaderPipelineCache.CacheFile]
LastOpened=MK12

nada, I'm starting to get the feeling I'll just have to wait till new patchie comes out

[法国公主]

Originally posted by ℣igilante .𝒇𝒍 | ➐:

Lets' try to confuse the game, make urself these folders:
C:\Users\%username%\AppData\Local\MK12\Saved\Steam\Config\WindowsNoEditor\

Then create a text file and change his extension to .ini, u need activate windows option to see extensions of files. and Add these inside:

[GraphicsSettings]
FirstRunAutoConfigDone=1
CursorType=1
FPSCap=3
Experimental60FPS=0
Anisotropy=16
Bloom=0
SSAO=3
SSR=1
AntiAliasing=3
ChromaticAberration=1
ParticlesDensity=4
Upscaling=0
UpscalingQuality=0
UpscalingSharpness=0.300000
RenderScale=1.000000
EnableHDR=0

[ScalabilityGroups]
sg.ResolutionQuality=100.000000
sg.ViewDistanceQuality=3
sg.AntiAliasingQuality=3
sg.ShadowQuality=3
sg.PostProcessQuality=0
sg.TextureQuality=3
sg.EffectsQuality=3
sg.FoliageQuality=3
sg.ShadingQuality=3[/script/engine.gameusersettings]
bUseVSync=False
bUseDynamicResolution=False
ResolutionSizeX=1920
ResolutionSizeY=1080
LastUserConfirmedResolutionSizeX=1920
LastUserConfirmedResolutionSizeY=1080
WindowPosX=-1
WindowPosY=-1
FullscreenMode=1
LastConfirmedFullscreenMode=1
PreferredFullscreenMode=1
VERSION=5
AudioQualityLevel=0
LastConfirmedAudioQualityLevel=0
FrameRateLimit=0.000000
DesiredScreenWidth=1280
bUseDesiredScreenHeight=False
DesiredScreenHeight=720
LastUserConfirmedDesiredScreenWidth=1280
LastUserConfirmedDesiredScreenHeight=720
LastRecommendedScreenWidth=-1.000000
LastRecommendedScreenHeight=-1.000000
LastCPUBenchmarkResult=-1.000000
LastGPUBenchmarkResult=-1.000000
LastGPUBenchmarkMultiplier=1.000000
bUseHDRDisplayOutput=False
bApplyHDRDisplayOutputNits=False
HDRDisplayOutputNits=1000

[ShaderPipelineCache.CacheFile]
LastOpened=MK12

Also tried this but sadly doesn't work, guess patch is the only way, I tried everything...

[Kritikal Error]

In short, nothing works, have to wait for the devs to send out a patch.

If anyone is having issues with fps, things in this thread may help improve it. if nothing helps you all, I recommend trying things from this video: https://www.youtube.com/watch?v=Iv24rTXeIt0

As for others that can't even get past the first splash box for MK1, I'm afraid we have to wait. In the mean time UPVOTE this support ticket on their website ( https://mortalkombat1.bugs.wbgames.com/bug/MK1-91 ) to help us lessen the wait.

Truly unacceptable behavior from NetherRealm Studios, $110 bucks for week early access and I've already missed out on 2 days worth of gameplay.

[Vigilante . fl | 7]

Originally posted by Kritikal Error:

In short, nothing works, have to wait for the devs to send out a patch.

If anyone is having issues with fps, things in this thread may help improve it. if nothing helps you all, I recommend trying things from this video: https://www.youtube.com/watch?v=Iv24rTXeIt0

As for others that can't even get past the first splash box for MK1, I'm afraid we have to wait. In the mean time UPVOTE this support ticket on their website ( https://mortalkombat1.bugs.wbgames.com/bug/MK1-91 ) to help us lessen the wait.

Truly unacceptable behavior from NetherRealm Studios, $110 bucks for week early access and I've already missed out on 2 days worth of gameplay.

My Friends, let's try the last thing we didnt try.
Run a Windows CMD Console in admin mode:
And do these 2 commands one after another finish and restart your computer:
1: sfc /scannow
2: DISM /online /cleanup-image /restorehealth

and try run game.

If problem persists go to the folder:
...\steamapps\common\Mortal Kombat 1\Engine\Extras\Redist\en-us\
And install that .exe