Planet S

Planet S

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MLG_Gamer Jun 2, 2024 @ 12:38pm
game wont start
i press play choose an option and it wont start i tried vulkan and diretorx 12 but i press start wait a 30 seconds then steam gives me the option to press play again with no program opening i even tried reinstalling the game
Originally posted by playz4dayz2:
Originally posted by AMXerSurf:
Update: Someone on our Discord had a similar issue and we managed to fix it by repairing the VC++ 2022 Redistributable, maybe you are facing a similar issue. You can find it in your installed apps list (just search for "add or remove" in your windows search) and it should be called "Microsoft Visual C++ 2015-2022 Redistributable..:". There might be multiple for different games so you might have to try each one with the same name. I hope this helps!

Success! I think. Game started, but rather than play, I figured it best to report my findings while they are fresh. Maybe this can help others.

TL:DR... Confirmed there is an issue in/with Microsoft Visual C++ 2015-2022 Redistributable (x64) - 14.40.33810.0 (Size: 20.7 MB, Installed 6/8/2024), possibly also (x86) version (18.1 MB).

So, the specificity of your response happened to get lucky with the quantity of 2015-2022 Redistributables I had.
Precisely Two, version 14.40.33810.0 for x64 and x86 architecture (?).
Since they were exactly the same, but with one caveat, x64 vs x86, I picked one and ran with it, I choose x86.
Selected Modify, it threw a prompt, then asked me if I wanted to uninstall or repair.
Your statement said you repaired, so I choose repair. It did it's thing, and prompted a restart.
Reboot, and try to run the game. Failure.
Grrr..... Ok, thinking WTF, but after a second, it hits me what about the other one.
Figuring WTH, I execute the above but for the x64 variant, reboot, and.... It took. Game started.

Since I repaired both files, and it would seem that these were installed by Steam (by my own recollection of events), I cannot confirm or deny that it was the x64 version that "did it" or if it was the combined effort of both repairs. I just don't know for sure. Maybe you would know better, or perhaps the experiences of others would help here, as they have helped me. With that, I'm off to try this game.

Thank you for the additional assistance in getting this running. Good Work.
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AMXerSurf  [developer] Jun 2, 2024 @ 3:34pm 
Did you check out our troubleshooting guide? The problem is most likely caused by an outdated graphics driver
MLG_Gamer Jun 2, 2024 @ 4:36pm 
Originally posted by AMXerSurf:
Did you check out our troubleshooting guide? The problem is most likely caused by an outdated graphics driver
ive said this before its a radeon 530 and amd hasnt made any updates since 2022 and wont make anymore updates
AMXerSurf  [developer] Jun 2, 2024 @ 11:41pm 
Originally posted by MLG_Gamer:
Originally posted by AMXerSurf:
Did you check out our troubleshooting guide? The problem is most likely caused by an outdated graphics driver
ive said this before its a radeon 530 and amd hasnt made any updates since 2022 and wont make anymore updates
Oh ok then I can't really help you unfortunately, sorry! We can't fix problems that are not in our code but in the drivers instead
TokiMerr Jun 14, 2024 @ 5:30pm 
same thing is happening with me
playz4dayz2 Jun 22, 2024 @ 6:54am 
I too am having this no load problem, never got it to start at all.
I think it might be due to the fact that I have an integrated Intel card (GPU 0), and a RTX 2060 (GPU 1) on my M17 Alienware laptop. I have tried every step of your guide. Nothing has worked thus far. Everything is updated, everything was done, and still nothing. In fact, I even tried to go to the Settings file, color me surprised when I couldn't find it. I can only assume this is because I never got the game to run it, so it didn't exist. I even added the "-console" option too. Still nothing. Created the Settings.cfg file on a whim, figuring "what do I have to lose?" Still nothing. I'm really at a loss here, and I don't expect I'll get a quick answer. I really think, for me, the game check for Intel card, finds, it and terminates, that's how it feels. I've tried all three loading options, just to try to get the game to run, and it's all the same. Did I fail to install something else (i.e. Vulkan)? Anyway, since I never got the game to run, I'll wait to see for the next game update, and try again then. Otherwise, this is just another game I'll never be able to play due to my hardware incompatibility.
AMXerSurf  [developer] Jun 22, 2024 @ 8:39am 
Sorry to hear that, we still don't know whats causing the issue. The thing is that the settings file gets created pretty early on and the console is literally one of the first things that the game does, so our current theory is that the game isn't even getting started by steam or fails to start before even entering the games code.
Last edited by AMXerSurf; Jun 22, 2024 @ 8:40am
playz4dayz2 Jun 22, 2024 @ 7:47pm 
Originally posted by AMXerSurf:
Sorry to hear that, we still don't know whats causing the issue. The thing is that the settings file gets created pretty early on and the console is literally one of the first things that the game does, so our current theory is that the game isn't even getting started by steam or fails to start before even entering the games code.

There is room for this theory. I do recall a recent Steam Update with a Windows redistributable (or whatever it was called) that could have had an impact on how this program, Steam, Direct X, and Windows would/could communicate. Several games did also have minor updates about the same time. Kind of fits.

P.S. Other games that use DX12 run fine for me. I stumbled on a fact that some games that do run DX12 can be run simply by running their .exe from the local file. So, I tried to run PlanS.exe directly. No Dice. Feels like its might not be Steam, but possibly in Windows. May be something, may be nothing, I don't know, just some more information. Good Luck.
AMXerSurf  [developer] Jun 24, 2024 @ 11:41am 
Update: Someone on our Discord had a similar issue and we managed to fix it by repairing the VC++ 2022 Redistributable, maybe you are facing a similar issue. You can find it in your installed apps list (just search for "add or remove" in your windows search) and it should be called "Microsoft Visual C++ 2015-2022 Redistributable..:". There might be multiple for different games so you might have to try each one with the same name. I hope this helps!
A developer of this app has indicated that this post answers the original topic.
playz4dayz2 Jun 24, 2024 @ 5:46pm 
Originally posted by AMXerSurf:
Update: Someone on our Discord had a similar issue and we managed to fix it by repairing the VC++ 2022 Redistributable, maybe you are facing a similar issue. You can find it in your installed apps list (just search for "add or remove" in your windows search) and it should be called "Microsoft Visual C++ 2015-2022 Redistributable..:". There might be multiple for different games so you might have to try each one with the same name. I hope this helps!

Success! I think. Game started, but rather than play, I figured it best to report my findings while they are fresh. Maybe this can help others.

TL:DR... Confirmed there is an issue in/with Microsoft Visual C++ 2015-2022 Redistributable (x64) - 14.40.33810.0 (Size: 20.7 MB, Installed 6/8/2024), possibly also (x86) version (18.1 MB).

So, the specificity of your response happened to get lucky with the quantity of 2015-2022 Redistributables I had.
Precisely Two, version 14.40.33810.0 for x64 and x86 architecture (?).
Since they were exactly the same, but with one caveat, x64 vs x86, I picked one and ran with it, I choose x86.
Selected Modify, it threw a prompt, then asked me if I wanted to uninstall or repair.
Your statement said you repaired, so I choose repair. It did it's thing, and prompted a restart.
Reboot, and try to run the game. Failure.
Grrr..... Ok, thinking WTF, but after a second, it hits me what about the other one.
Figuring WTH, I execute the above but for the x64 variant, reboot, and.... It took. Game started.

Since I repaired both files, and it would seem that these were installed by Steam (by my own recollection of events), I cannot confirm or deny that it was the x64 version that "did it" or if it was the combined effort of both repairs. I just don't know for sure. Maybe you would know better, or perhaps the experiences of others would help here, as they have helped me. With that, I'm off to try this game.

Thank you for the additional assistance in getting this running. Good Work.
Last edited by playz4dayz2; Jun 24, 2024 @ 5:53pm
AMXerSurf  [developer] Jun 24, 2024 @ 10:42pm 
Nice! Yeah it should be the x64 Version as thats for 64 bit systems and apps, the x86 version is for 32 bit apps and Planet S is 64 bit.
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