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re install. check for errors via steam. start steam + the game in admin mode, maybe there is a writing lock on your data wich can only be overwritten as an admin. maybe try compatibility mode depending on wich version of windows you are using.
Def sounds like your pc is getting ♥♥♥♥♥♥ once it trys to save ur current run. doesnt sound like a restarting problem. So it should be a problem with ur pc accessing the savefile. in case nothing works, you should def try to get rid of all data on your pc wich belongs to that game and get a clean install. after deinstalling it search for scraps. delete the whole steam folder of the game if theres something left. check in your windows/user/data folder, i havent checked but there could be a savefile there. maybe even try to find out if there is some ♥♥♥♥ in registry for you to delete
https://steamcommunity.com/app/1940340/discussions/0/3838801822764893041/
i've only got about 12 hours in game, and could restart, but I'll be honest, I'm not enjoying it as much as DD1 and not sure I want to have to go through even that much grind to get back to where I was... I have over 300 hours in DD1 between various devices, I happily ground away at that one. Still trying to figure out my thoughts on DD2, but this sort of issue is almost a dealbreaker, so hopefully I can get it ironed with above suggestions.
This helps them resolve issues because it not only gives them the explanation from you, but your save game and the game log files, which helps immeasurably with actually tracking down and fixing the problem.
Did a GR skill unlock for second time last night - and was offline. I know I could hack my profile, but I can't find a list that shows the skill unlock ORDER and am reluctant to guess (for...reasons?).
Anyway, I guess I will just play online and see if it recurs, but don't expect it to in that context.