Crashing on 14700k - CPU Hitting Thermal Limit

[^silkworm^]

Rig
14700k
Mobo Asus ROG Z790-A
G Skill RAM @ 6400mhz
2080ti

I haven't been able to fix the game_steam_ship.exe error either but my findings are that the CPU is hitting it's thermal limit and then crashing out to stop the CPU cooking itself.

Can others' verify they are finding the same with the same/similar CPU?

Download the Intel Extreme Tuning Utility and run on second screen if possible - run the game and check on the bottom of the Intel tuning utility for "Package Temperature" and "Thermal Throttling"

If you see CPU hitting 100c and "Yes" respectively then your CPU is basically shutting the game down and then you see the crash.

You can also just run MSI Afterburner to check the core temps too but if it's hitting 100c then this is what will be happening. I've tried turning all the turbo boost stuff off but no change.

All my mobo BIOS and drivers are up to date.

[redes]

upgrade ur pc

[MERQUIS]

100c on cod is a bit worrying - i never saw above 70-80c back when i was air cooled intel, and that was way-back with an old i7 7xxx series.

what are your ambient temps when running nothing?
what about opening a browser?
have you de-dusted your pc in a recently?

[Pure & Rustic]

You need a better cooler, and/or your termal paste is bad.
You should be able to set the cooling scale in bios to work harder

[Jaxley]

I got a 12700 and also getting the same crash. I got it loads when I updated windows but rolled back to 23H2 and it was fine for a few days, tonight however has crashed 3 times again.

[FLEX_Gaming]

Did you take the plastic cover off of the CPU cooler where it comes into contact with the CPU

[Shaken_Widow]

zero cooler information, im wondering if op is trying to use a basic air based cooler on a notoriously hot chip generation.

12th gen and up are suggested to use liquid coolers, not just a fan based one.

people "say" you can get away with a stock fan cooler, but it's really not true as evidenced by the many, many people reporting high temps without them.

if you don't already, get an aio, there's really no reason not to have one on modern rigs.

[^silkworm^]

I have a Thermalright Assassin - everything was bought new 6 months ago and using Grizzly paste. Idle Temp is 34c.

The point I was making is that it hits 100c from idle temp in about 3 seconds before the menu has even loaded up. No cooler is going to be able to catch that kind of increase so something must be wrong with the code or the way the cpu handles it. I wanted to know if other intel users see the same temp spike when it crashes.

[Sparhawk122]

Originally posted by ^silkworm^:

I have a Thermalright Assassin - everything was bought new 6 months ago and using Grizzly paste. Idle Temp is 34c.

The point I was making is that it hits 100c from idle temp in about 3 seconds before the menu has even loaded up. No cooler is going to be able to catch that kind of increase so something must be wrong with the code or the way the cpu handles it. I wanted to know if other intel users see the same temp spike when it crashes.

Potentially faulty CPU.

[cSg|mc-Hotsauce]

Did you update the BIOS for the 14th gen instability issues?

[Shaken_Widow]

Originally posted by cSg|mc-Hotsauce:

Did you update the BIOS for the 14th gen instability issues?

:nkCool:

that's the last thing in the post the op clarifies.

it sounds like a bad 14th gen unfortunately - although my follow up here may be the real issue:

Originally posted by ^silkworm^:

I have a Thermalright Assassin - everything was bought new 6 months ago and using Grizzly paste. Idle Temp is 34c.

The point I was making is that it hits 100c from idle temp in about 3 seconds before the menu has even loaded up. No cooler is going to be able to catch that kind of increase so something must be wrong with the code or the way the cpu handles it. I wanted to know if other intel users see the same temp spike when it crashes.

just to clarify: are you running that ram at it's max speed with xmp?

because if you didn't know, that cpus max rated speed is 5600, going over it with that ram overclock of 6400 is considered an instability, try turning off xmp in bios and running it at its default 4800 before trying to get the most out of your sticks. - say you try to play a game and the game tries to fully utilize your ram speed and overloads your cpu all at once, yeah that could cause your cpu to hit the thermal limit instantly for sure.

intels chipsets mainly have a limit of 5.6ghz, so you should be using a ram speed of 5600 max.

i myself got the 5600 ddr5 corsair vengeance 64gig pack for my z790 plus wifi with my i9 12900k, but i keep xmp off so it runs at the stable default speed of 4800 just because i don't want to push it despite my chip being able to hit that speed.

i am even a developer and i can assure you that you won't need speeds above 4800 let alone above 5600 for gaming.

i specifically chose 12th gen for the obvious reasons, and my cpu never gets above 36c with my arctic III liquid freezer.

to further explain: intels chips are base clocked at 3.2ghz, are stable overclocked at 4.8ghz, and max overclock at 5.6ghz.

that's 3200, 4800, and 5600 - you have a 6400 set of ram in there burning the chip up.

[^silkworm^]

Originally posted by Shaken_Widow:

[quote=cSg|mc-

i am even a developer and i can assure you that you won't need speeds above 4800 let alone above 5600 for gaming.

i specifically chose 12th gen for the obvious reasons, and my cpu never gets above 36c with my arctic III liquid freezer.

to further explain: intels chips are base clocked at 3.2ghz, are stable overclocked at 4.8ghz, and max overclock at 5.6ghz.

that's 3200, 4800, and 5600 - you have a 6400 set of ram in there burning the chip up.

Thanks for the reply - that's interesting. I did underclock the RAM a few weeks ago when I first saw some others' recommending this (I think around 3200) - at the time though I hadn't monitored the CPU so closely so I will need to re-test but at the time it did crash the same.

What I don't understand though, if this is relevant, every other game I can run flat out, even CPU heavy sims like iRacing or things like Fifa (not so cpu heavy) but Black Ops isn't even getting the menu - this is before it even loads a map or anything.

I don't have any issues with any other games, and I play a few. If it was genuinely stressing the components I would surely expect this to crash in-game or under specific load conditions - this is crashing at exactly the same time on the splash screen, before the menu.

This points to some weird code surely? Maybe it is an Intel timing issue but was wondering if anyone else has same CPU and it works?

Will under clock the RAM and retest later though and see what the cpu is up to....cheers

[[Dr.]RedBull108]

your cpu is outdated, upgrade to ryzen

[Shaken_Widow]

Originally posted by ^silkworm^:

Thanks for the reply - that's interesting. I did underclock the RAM a few weeks ago when I first saw some others' recommending this (I think around 3200) - at the time though I hadn't monitored the CPU so closely so I will need to re-test but at the time it did crash the same.

What I don't understand though, if this is relevant, every other game I can run flat out, even CPU heavy sims like iRacing or things like Fifa (not so cpu heavy) but Black Ops isn't even getting the menu - this is before it even loads a map or anything.

I don't have any issues with any other games, and I play a few. If it was genuinely stressing the components I would surely expect this to crash in-game or under specific load conditions - this is crashing at exactly the same time on the splash screen, before the menu.

This points to some weird code surely? Maybe it is an Intel timing issue but was wondering if anyone else has same CPU and it works?

Will under clock the RAM and retest later though and see what the cpu is up to....cheers

it more likely is due to the raw amount of data being streamed upon startup with the cod hq app.

people have been complaining about the draw on system power it has had since the launcher first came out.

the fact that it's only doing this on this game isn't surprising though, and although you may be able to play other games with that current setup with ram speed at full overclock doesn't mean it isn't unstable. - those other games may simply have built in limits to keep players systems from damaging themselves, cod is notorious for not giving a crap about user end hw, so an "unstable" overclock can most certainly kill the experience on startup.

the reason that word is used is because the system may run fine, but with an instability it may lead to crashes among other things.

most importantly, if the actual wattage draw from your system exceeds the power rating of your psu it can shut down apps to save the cpu from being overheated and destroyed.

it honestly sounds like the cod launcher is trying to use every bit of memory you have and is overvolting your cpu causing it to fail to load due to high temps.

try it with xmp off so that the ram is running at its default speed of 4800, because that's the speed intels modern cpus are meant to be ran at for a stable overclock, going over that and even above 5600 is asking for trouble and you have 6400 hz sticks that may just be too much for your systems cpu to handle if fully utilized, which may only happen with this game as they have a borked streaming system on startup that causes many issues to begin with.

everything about ops rig suggests they should be able to run the game fine except for the ram speed being higher hz than the rating of the cpu.

[Champy]

Originally posted by ^silkworm^:

Originally posted by Shaken_Widow:

Thanks for the reply - that's interesting. I did underclock the RAM a few weeks ago when I first saw some others' recommending this (I think around 3200) - at the time though I hadn't monitored the CPU so closely so I will need to re-test but at the time it did crash the same.

What I don't understand though, if this is relevant, every other game I can run flat out, even CPU heavy sims like iRacing or things like Fifa (not so cpu heavy) but Black Ops isn't even getting the menu - this is before it even loads a map or anything.

I don't have any issues with any other games, and I play a few. If it was genuinely stressing the components I would surely expect this to crash in-game or under specific load conditions - this is crashing at exactly the same time on the splash screen, before the menu.

This points to some weird code surely? Maybe it is an Intel timing issue but was wondering if anyone else has same CPU and it works?

Will under clock the RAM and retest later though and see what the cpu is up to....cheers

I have the same issue it's only with BO6...I recently RMA my intel i7 13700k I believe it degraded quicker because of this issue that I wasn't aware about. I got my new chip put in and it does the same without all the BSODs and freezes though

[Pitty]

Check your cooling since that is 99% the issue