error code 0x00001338(11571)n

[JaGeRmEiStEr]

error code 0x00001338 (11571 )n

So after a week of crashing while logging in or in the lobby after every single game or before starting every game, whether battle royal, dmz, multiplayer or co op and trying every fix posted online everywhere I decided to dig deeper. I searched for the crash dump files that showed what was causing the crashes for me. Mostly bluescreen errors, but also 2 app crashes. Sppsvc.exe and chrome.exe. Sppsvc is software protection for windows and everyone knows what chrome is.
So I disabled sppsvc and was still crashing. I uninstalled chrome and deleted all the folders and still crashed.
So my last idea was to try a fresh windows install with nothing else installed and see if that would work, so I did a dual boot setup with my main Windows 11 and then installed Windows 10 on its own partition, completed all updates and driver installs, uninstalled all programs that were unnecessary to run warzone and also debloated windows 10. Installed Battle.net and Modern Warfare 2, Warzone 2.0 and all options.

Absolutely zero crashes now!!!

I started on minimum setting to be safe but have tried ultra also and still zero crashed.
Here's how to find the apps that are causing the crashes.
go to the crash directory
"C:\Users\(login name)\AppData\Local\Activision\Call of Duty\crash_reports\cod_CL-------------------.zip"
each zip file is a crash, open the most recent one and then open up the dxdiag_oncrash.txt
go to the bottom and find Diagnostics as below.
******************************
---------------
Diagnostics
---------------

Windows Error Reporting:
+++ WER0 +++:
Fault bucket 1868329992487408501, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: chrome.exe
P2: 108.0.5359.100
P3: 638fac2c
P4: chrome.dll
P5: 108.0.5359.100
P6: 638fac2c
P7: 80000003
P8: 0000000006933420
P9:
P10:
***************************************

this one shows app crash and chrome.exe

look for what apps are crashing you and somehow disable them or uninstall them and hopefully that will fix it for you. It didn't for me which is why i did dual boot.

worst case you can dual boot and get it to work though.

Hope this helps a few people!! See u in the lobby, GG!

Warzone 2.0 = Johnny5#3748916
Discord = Johnny5#7651

[anTony]

такая же хрень

[Pure & Rustic]

When you uninstall, some progrtams are still having files on your computer, like in the registry. You need to use a register cleaner to completly erase them. That is the solution and no need to reinstall windows.

Use CCleaner on default settings. Then you are on the safe side.
If you DL and install Ccleaner, uncheck all third party programs and auto startup.