Call of Duty®

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Crescendolls Dec 16, 2022 @ 12:45am
Error Code 0x00001338
I have tried everything. Since the latest update, I can't load into a game without it crashing. I can be in the menus fine, start searching for a game in DMZ and it crashes with the same error code. I have looked up multiple different methods of "fixing it" and I keep getting the same crash and error code. I've verified files about 10 times now. Does anyone know how to fix this or what the actual issue is that is causing it?
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Showing 1-15 of 29 comments
run the game as admin make sure your graphics drivers are up to date.
Crescendolls Dec 16, 2022 @ 12:59am 
Originally posted by Private Pike (Dads Army):
run the game as admin make sure your graphics drivers are up to date.

Have done both. Still crashes.
Try setting CoD’s priority in Task Manager to high if you still get the Call of Duty 0x00001338 Error. This procedure will increase your frame rate because you are essentially instructing your CPU to give the CoD Modern Warfare 2 Beta process priority. Additionally, it may also resolve your issue.
Crescendolls Dec 16, 2022 @ 1:04am 
Originally posted by Private Pike (Dads Army):
Try setting CoD’s priority in Task Manager to high if you still get the Call of Duty 0x00001338 Error. This procedure will increase your frame rate because you are essentially instructing your CPU to give the CoD Modern Warfare 2 Beta process priority. Additionally, it may also resolve your issue.
I'll give it a crack once I am bothered to launch it again and I'll post results
EcMoSpec14 Feb 3, 2023 @ 10:00pm 
I fixed this error by going to game properties and verifying the files, turns out I had 38 corrupted files and steam fixed them
76561198966596730 Feb 21, 2023 @ 1:52pm 
Originally posted by Crescendolls:
Originally posted by Private Pike (Dads Army):
Try setting CoD’s priority in Task Manager to high if you still get the Call of Duty 0x00001338 Error. This procedure will increase your frame rate because you are essentially instructing your CPU to give the CoD Modern Warfare 2 Beta process priority. Additionally, it may also resolve your issue.
I'll give it a crack once I am bothered to launch it again and I'll post results
It doesn't work for me I have the same error code and he basically described my problem
76561198966596730 Feb 21, 2023 @ 2:51pm 
Originally posted by Crescendolls:
I have tried everything. Since the latest update, I can't load into a game without it crashing. I can be in the menus fine, start searching for a game in DMZ and it crashes with the same error code. I have looked up multiple different methods of "fixing it" and I keep getting the same crash and error code. I've verified files about 10 times now. Does anyone know how to fix this or what the actual issue is that is causing it?
I gave up trying and uninstall it from my laptop why don't you try installing it from another source other than steam I haven't tried but it might fix the problem
Crescendolls Feb 22, 2023 @ 4:03pm 
Originally posted by muhammedaakilazwar:
Originally posted by Crescendolls:
I have tried everything. Since the latest update, I can't load into a game without it crashing. I can be in the menus fine, start searching for a game in DMZ and it crashes with the same error code. I have looked up multiple different methods of "fixing it" and I keep getting the same crash and error code. I've verified files about 10 times now. Does anyone know how to fix this or what the actual issue is that is causing it?
I gave up trying and uninstall it from my laptop why don't you try installing it from another source other than steam I haven't tried but it might fix the problem

Do you have a separate drive you could install it on? I found that to be a cause and it's working fine for me... For now lol
MaK Sooty Feb 23, 2023 @ 4:04am 
Originally posted by Crescendolls:
Originally posted by muhammedaakilazwar:
I gave up trying and uninstall it from my laptop why don't you try installing it from another source other than steam I haven't tried but it might fix the problem

Do you have a separate drive you could install it on? I found that to be a cause and it's working fine for me... For now lol

Ive installed on both my SSD and HDD and both time i get the same 13 files missing if I try verify my game files.
Crescendolls Feb 23, 2023 @ 5:17am 
Originally posted by LFG Sooty:
Originally posted by Crescendolls:

Do you have a separate drive you could install it on? I found that to be a cause and it's working fine for me... For now lol

Ive installed on both my SSD and HDD and both time i get the same 13 files missing if I try verify my game files.

I honestly have no other idea of what could be causing it because it happens so often to me and I just run through a couple fixes and it works. Sorry I can't be of help.
CameronKGN Mar 11, 2023 @ 11:08am 
I just went into the task manager went to comparability and set it to run as administrator
oyabon Mar 11, 2023 @ 4:21pm 
Originally posted by Crescendolls:
I have tried everything. Since the latest update, I can't load into a game without it crashing. I can be in the menus fine, start searching for a game in DMZ and it crashes with the same error code. I have looked up multiple different methods of "fixing it" and I keep getting the same crash and error code. I've verified files about 10 times now. Does anyone know how to fix this or what the actual issue is that is causing it?
Is the game bug,, nearly half a year, has not fixed! I really doubt the cod team's ability!
Crescendolls Mar 11, 2023 @ 11:22pm 
Originally posted by karisuma1978:
Originally posted by Crescendolls:
I have tried everything. Since the latest update, I can't load into a game without it crashing. I can be in the menus fine, start searching for a game in DMZ and it crashes with the same error code. I have looked up multiple different methods of "fixing it" and I keep getting the same crash and error code. I've verified files about 10 times now. Does anyone know how to fix this or what the actual issue is that is causing it?
Is the game bug,, nearly half a year, has not fixed! I really doubt the cod team's ability!

Potentially yes, I changed the install drive and it runs fine now. I think it may be that my D; drive is corrupted.
McFly Jun 11, 2023 @ 5:27am 
In my case, the CPU was getting too hot, which caused the game not to start. Replacing the thermal paste on it and adjusting the fan control solved the problem.
i eat wasps Jul 24, 2023 @ 9:03am 
I had this exact issue for a couple of days out of nowhere. If you run AMD FSR, make sure you DON'T have it set to Ultra Performance. Upscaling uses your CPU to, well, upscale the image and improve performance by minimizing GPU usage. Run the Balanced or Performance option, but Ultra Performance might overload your CPU and cause the game to crash.

So again,
Go to settings, go to graphics, and then to quality. Set the upscaling to 2x or lower.

I hope this helps resolve the issue for you the way it did for me.
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Date Posted: Dec 16, 2022 @ 12:45am
Posts: 29