Call of Duty®

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dan233249 Jan 13, 2023 @ 3:45pm
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CRASH SHUTTING DOWN MY PC FULLY
has anyone had the problem where the game crashing and completely shutting down their pc?
i have a top notch pc and even updated the drivers to see if it would help but it still seems to crash the whole pc.
lemme know if anyone has a way to fix this.
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Showing 1-15 of 326 comments
ShadowDark3 Jan 13, 2023 @ 3:50pm 
Without more info it's going to be hard to fix. If you're on a laptop heat crash is most likely. On a desktop PC probably a hardware fault—if your RAM is overclocked the voltage could be causing crashes that shut down your computer.

Any additional details you can provide will help. When does the crash usually happen? At launch or in matches? Do you have any other programs running? What specs do you have/components are you using?
Lightning McQueen Jan 13, 2023 @ 3:52pm 
I have been having this issue as well as my friends. I cant find anyone else talking about this online either and the few times I have people are suggesting to update your operating system, drivers and bios. All of which are fully updated on my rig.

I went into Windows logs and looked and I keep getting different bug check codes however C2 / 194 is a common one. After looking into that its mentioning something about hardware failure, corrupted windows files or fast boot being enabled (its not on my rig). ive since tested all of them and ran scanned and there's no signs of either. Currently I factory reset my PC just as a desperate attempt to test things again but this only happens inside of COD and cant be recreated outside of COD.

I cant find a solution and Ive noticed every time it crashes it makes specifically 38 game files corrupted.

If I find any solution I'll update but until then im waiting like you!
dan233249 Jan 13, 2023 @ 4:09pm 
so i cant really do anything about it then cause ive done everything you talked about its just ♥♥♥♥♥♥ untill they fix it them selves
Xeretrax Jan 13, 2023 @ 4:16pm 
I have actually seen somebody live on stream having the same thing about an hour ago. Just poof gone reboot.
Lightning McQueen Jan 13, 2023 @ 4:17pm 
Originally posted by ShadowDark3:
Without more info it's going to be hard to fix. If you're on a laptop heat crash is most likely. On a desktop PC probably a hardware fault—if your RAM is overclocked the voltage could be causing crashes that shut down your computer.

Any additional details you can provide will help. When does the crash usually happen? At launch or in matches? Do you have any other programs running? What specs do you have/components are you using?

Im not the OP however here.

Specs

Motherboard: X470 AORUS GAMING 7 WIFI BIOS F62
CUP: AMD Ryzen 7 2700X
GPU: 1080 Ti FTW3 (Drivers 528.02 with a clean installation)
Ram: 32gb (8 gb each)
PSU: Supernova 1600 T2
Windows 11 Pro
Dual Predator Acer XB241H monitors


Im aware parts of my system are overkill and other parts are being held back however its gotten the job done thus far. Been playing the game no issue since launch past the first driver issues everyone had.


Ive been playing the game perfectly fine till the last update. I'll be honest though I forget if I overclocked my ram (regardless if I have or havent I been playing the game fine since launch and this is the only game thats done this to my pc)

ive ran mem tests too and found nothing
dan233249 Jan 13, 2023 @ 4:24pm 
now that i think about it the game was running fine until i updated it. didnt think about it till now
Lightning McQueen Jan 13, 2023 @ 4:40pm 
Originally posted by dan233249:
now that i think about it the game was running fine until i updated it. didnt think about it till now

yep same here. Until this most recent update I havent had any issues, my rig isnt overheating either since thats another point of conversation in this. Genuinely its not a hardware issue, its 100% something in the game/code. Whatever they changed is causing this, id argue since its on a kernel level odds are its something to do with the anti cheat but im not a game dev/coder so thats just a guess

ive had it allow me to play all day on shipment to not letting me play once. Ive had it occur both in the menus and in game
Lightning McQueen Jan 13, 2023 @ 5:34pm 
The game just got an update so lets hope theres a fix in there, cant find any patch notes though.

(also as of factory restarting my pc I havent had the game reboot my pc and the game seems to be fine)
dan233249 Jan 13, 2023 @ 7:01pm 
it worked a little longer than usual but still ended up crashing the computer but ill try a few things tmr
Lothliranoc Jan 13, 2023 @ 7:03pm 
I have had this game crash once hard enough to reboot my PC, but only once out of many, many crashes.
Zev Jan 13, 2023 @ 7:30pm 
My pc has been rebooting fully mid game only after the update where they removed shipment. I was thinking it was my PSU but now that i see others having the issue i believe its just the update they put out screwed everything up lool
zd Jan 13, 2023 @ 7:32pm 
yeah welcome to the jungle some peoples are stuck in this loop since november december 2022
SoylentGreenSon Jan 13, 2023 @ 8:19pm 
The same for me. I play with a friend who plays the game through Battlenet.Launcher. So far these crashes only seem to happen when interacting with him. At least since the last update. Not previously. Furthermore, when I let Steam scan the files for errors, I get the message: 15 bad files found. These are downloaded again, but the next time Steam finds 15 faulty files again.
MSI B550
AMD 6800xt
Ryzen 9 5900x
ssd 970 evo plusWin 11
Last edited by SoylentGreenSon; Jan 16, 2023 @ 7:18pm
Lonewerewolf Jan 13, 2023 @ 8:46pm 
My laptop just randomly crashed. It's happened 3 times now in the last week and I didn't have any issues before. Except for the game crashing itself, but it never crashed my laptop. Absolutely no warning to it either.
stuartlittle805 Jan 13, 2023 @ 8:47pm 
Trust me not the only one. I can truly say I have "Top Notch" desktop. Constantly the game crashes my computer. No other game comes close to the disappointment in playability. Proof that even a $10k system cant help you when devs let you down.
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Date Posted: Jan 13, 2023 @ 3:45pm
Posts: 326