Call of Duty®

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Crash error code 0x00001337
Anyone experiences crash with this, how you fix it?
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Showing 1-11 of 11 comments
This started happening recently, and now I cannot play the game, 5-10 minutes into the game it always crashes with this error code.
I have noticed it happens on deathcam screen often
validating game files , reinstalling nothing helps
even tried the game on steam and battle net platforms but it's all the same
EX Yo Machina Nov 11, 2022 @ 1:51am 
For me , it was the skin of weapons.
Originally posted by EX Yo Machina:
For me , it was the skin of weapons.
How you disable it ?
x3lysium Nov 11, 2022 @ 2:03am 
when did you bought the game? because that error has been in the game since early access:)
Originally posted by x3lysium:
when did you bought the game? because that error has been in the game since early access:)
recently, I did not have any issues last week, its been few days that this started happening
Mayhxm Nov 11, 2022 @ 2:42am 
Since launch, my game would crash mid game, EVERY game without fail.
I'd either get the Error Code message or my PC would do a hard re-boot.
Looked for ages at fixes and nothing worked.

Had a Tech Guy come in 2 days ago as my last resort, as I was majorly pissed off and wanted to find out what was causing it.
He scanned whole system, no corrupted drives, GPU running perfect, no overheating etc., so ruled out it being Hardware issue.

He updated my BIOS (outside of my skill to do myself) and re-installed Windows.
Still getting the 33 files failed to verify, but seems everyone is getting it, even when game runs fine, so just ignore that.
Today I had chance to jump online and I've actually been able to play all night without a single crash!

So here are potential fixes of all the things I've done, if anyone wants to try them:

Update BIOS

Dropped FPS to match my Monitor refresh rate in game instead of set at 250 FPS

Rolled Nvidia driver back to 522.25

Uninstalled Steam and MWII and deleted all folders from PC. Then re-installed Steam and re-installed MWII.

Disable Discord and Steam Overlays

Turn off Parallax Effects in game

Turned FOV down from 120 to 110

Reinstalled Windows

Uninstalled Bitdefender (my Anti-Virus software)

Windows Firewall is still installed and On


Hope this helps someone!
IamMegaTrash Nov 11, 2022 @ 3:35am 
I found that moving uninstalling the game from my ssd and installing it on my hard drive and then deleting the call of duty hq folder after I install it to my hard drive worked, and I was able to launch.
ok so I did few things and not sure what was the fix, but I don't want to test it to find out
- Changed game to run un full screen instead of full screen borderless
- Set my FPS to be adaptive to monitor instead of locking it on 144 (my monitor is 240)
- Changed my operator skin

So one of these fixed the issue, or all of them combined, or maybe it was something else and all of this is just coincidence
Its.CASH Nov 11, 2022 @ 4:33am 
I have had MW2 for 2 weeks now the first week I played was fine the 2nd week every 1-3 minutes and I will have a 10-60 second lag spike and its just started happening and I've reinstalled the game that didn't help Its so bad I can barely play.
DelMaestro- Nov 11, 2022 @ 5:23am 
Ive had this problem ever since launch. But the last couple days have been TERRIBLE. i was crashing 1 time every couple hours which sucks but i can live with it. The last couple days ive been crashing about every 15 minutes. And the last time i crashed it didnt even bring me to the "unexpectedly stopped working" message with the ability to verify files and leave the devs feedback. This time it just locked my entire system and i had to hard reset.

The game crashing is one thing but now for it to mess with my pc has me nervous. and i have not heard a thing from the devs about this so this game may have become unplayable for me.

I am wondering if my gpu driver has anything to do with it. I know the 526.4 something was causing issues so i reverted back to 516 or something. But i heard the 526.61 fixed the issues and i updated. And have had extreme problems since. However i noticed when i just went to check the driver number that a new one is out. Ill try that one and hope for the best

EDIT So i noticed went i would verify my files, it would say 33 files failed to validate. Could not get those to validate. So i went to the dlc tab and unclicked everything there then re clicked only the files that had sizes next to them. The game the automatically started downloading a 30 gb file
Last edited by DelMaestro-; Nov 11, 2022 @ 5:49am
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Date Posted: Nov 11, 2022 @ 1:49am
Posts: 11