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nurlan2007944 Sep 1, 2024 @ 12:25am
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BIG TROUBLESHOOT POST IF CoD HQ or Black Ops 6 CRASHES
Hello, since the Black Ops 6 Beta dropped, some people started to have some problem (hardware, software etc). I've made a big thread with possible solution to some problems, however it's really hard to figure out some solutions, especially "error code 0xC000001D (0) N" and "Success launching "cod.exe hdeyguxs3zaumvlgvybm2vyc"", which isn't even a problem on CoD side. Please, use info down below if have any problems. Funny part is that I don't even own CoD BO6.

---------------------------------------------

Edit: before you ask for help, please, check two things:

Call of Duty crash log:

C / User / you / AppData / Local / Activision / Call of Duty / Crash_reports /

Sort files by date and open the most recent file with WinRAR or 7-Zip. Inside you will find a file called dxdiag_oncrash.txt, open it, then scroll down to "Diagnostics". Under diagnostics section there will be a line called "Problem Signature", under it, you will see what program or process causes the crash. I hope this will help.

And for Call of Duty HQ, there is a main folder and file called "bootstraper.txt or . log"

———————————

I've got like 20+ friend requests because I can help with some crashes. I've decided to make a big post to save some time for the people, myself included.

IF YOUR CoD HQ CRASHES WITHOUT ANY MESSAGE OR MID-GAME OR WON'T EVEN START, try this:
0 - https://steamcommunity.com/app/1938090/discussions/0/4757577823502590346/

1 - open your main CoD HQ folder, find file "bootstraper.txt" (or .log), open it and watch the last line. If it says "invalid install path", put your STEAM folder into Program Files x86 folder (in french it's called Programmes (x86)) on your system drive. It's and old bug, but it should help.

2 - if your "bootstraper.txt" file says "failed to open randgrid.sys", you have two option:

2.1 - move "randgrid.sys" from your CoD HQ folder to the path it says in the "bootstraper.txt".

Example: your "randgrid.sys" file is the path: c/ steam / steam apps / common / CoD HQ /, but last line in the "bootstraper.txt" says "Failed to open C: / users / UserName / Downloads / Steam / steamapps / common / Call of Duty HQ /". You need to put the file into folder where "bootstraper.txt" tried to find it.

2.2 - If it doesn't help, move entire CoD HQ folder into the folder where "bootstraper.txt" tries to find it. Or just delete the whole game and install into the folder, where "bootstraper.txt" wants to find the "randgrid.sys" file.

3 - If "bootstraper.txt" says "open successfully" and there are some numbers and letters, on your desktop press START - WINDOWS SETTINGS - APPS / PROGRAMS , find Microsoft Visual C++ 2015-2022, you may have 1-4 programs named like this. Click on each one and then click "REPAIR". Once everything is repaired, reboot PC.

4 - If "bootstraper.txt" says nothing and your your CoD HQ doesn't start or crashing, DELETE COD HQ FOLDER from the "Documents" folder. Then validate files integrity through Steam and try to start the game again.

5 - If you have ReWSAD program or whatever it's called or any similar program installed or opened that is used to change the input, try deleting it. CoD Software sees any input changing programs as a cheating software and blocks CoD HQ from launching.

I'll keep adding more info to this post as I go deeper into some troubles. So far this helpes at least 6 people, who asked for help.

Adding: sometimes installing game fresh to the SSD also works wit some problems, but looking at the "bootstraper.txt" is a must

6 - [17148] 09/01/24 11:16:52: Failed to open service atvi-randgrid_sr (1060)

'll leave you two possible solutions, here's first one:
Go to SteamLibrary folder, properties, security tab, click advanced, click add permission, add to "everyone" and run the game

Second:
-Close Steam
-open registry ediotr
-delete this registry
Computer\HKEY_CURRENT_USER\Software\Valve
Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Valve
Computer\HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Valve
-run steam
-run COD

7 - [4144] 09/01/24 11:46:44: Failed to start service (647)

enable "device security" in windows security and restart the PC

8 - Delete GoodbyeDPI

"error code 0xC000001D (0) N" possible solutions:

9 - missing or broken Windows files:

Press win+s , type cmd, run cmd, paste:

dism /online /cleanup-image /restorehealth

wait for the end, then paste:

SFC/scannow

Restart PC

10 - 1: Restart your computer 2: Press delete at the right moment to enter BIOS while your computer is booting 3: Scroll through the settings and you'll find AES extension 4: Enable it 5: Play Game

11 - Some motherboads need an update to enable AES-NI. Do at your own risk. Also, game needs AVX2 ( NOT CONFIRMED YET)

12 - ANY WINDOWS OR Microsoft OFFICE CRACKING programs will get anti-cheat crash the game without a log or message. Delete them.

Update: with tries and errors we figured that BLACK OPS 6 requires your CPU to support AVX2. However, Warzone, Cold War, Modern warfare 1-3 doesn't need AVX2, so for those games fixes above should help
Last edited by nurlan2007944; Sep 4, 2024 @ 7:05am
< >
Showing 166-178 of 178 comments
Schleemen Oct 26, 2024 @ 8:50am 
I'm getting the "Failed to open \??\D:\SteamLibrary\steamapps\common\Call of Duty HQ\randgrid.sys" message, but I don't have a D ssd anymore, Im only using one SSD and It's called C
stevensbrada Oct 26, 2024 @ 12:00pm 
Originally posted by nurlan2007944:
Hello, since the Black Ops 6 Beta dropped, some people started to have some problem (hardware, software etc). I've made a big thread with possible solution to some problems, however it's really hard to figure out some solutions, especially "error code 0xC000001D (0) N" and "Success launching "cod.exe hdeyguxs3zaumvlgvybm2vyc"", which isn't even a problem on CoD side. Please, use info down below if have any problems. Funny part is that I don't even own CoD BO6.

---------------------------------------------

Edit: before you ask for help, please, check two things:

Call of Duty crash log:

C / User / you / AppData / Local / Activision / Call of Duty / Crash_reports /

Sort files by date and open the most recent file with WinRAR or 7-Zip. Inside you will find a file called dxdiag_oncrash.txt, open it, then scroll down to "Diagnostics". Under diagnostics section there will be a line called "Problem Signature", under it, you will see what program or process causes the crash. I hope this will help.

And for Call of Duty HQ, there is a main folder and file called "bootstraper.txt or . log"

———————————

I've got like 20+ friend requests because I can help with some crashes. I've decided to make a big post to save some time for the people, myself included.

IF YOUR CoD HQ CRASHES WITHOUT ANY MESSAGE OR MID-GAME OR WON'T EVEN START, try this:
0 - https://steamcommunity.com/app/1938090/discussions/0/4757577823502590346/

1 - open your main CoD HQ folder, find file "bootstraper.txt" (or .log), open it and watch the last line. If it says "invalid install path", put your STEAM folder into Program Files x86 folder (in french it's called Programmes (x86)) on your system drive. It's and old bug, but it should help.

2 - if your "bootstraper.txt" file says "failed to open randgrid.sys", you have two option:

2.1 - move "randgrid.sys" from your CoD HQ folder to the path it says in the "bootstraper.txt".

Example: your "randgrid.sys" file is the path: c/ steam / steam apps / common / CoD HQ /, but last line in the "bootstraper.txt" says "Failed to open C: / users / UserName / Downloads / Steam / steamapps / common / Call of Duty HQ /". You need to put the file into folder where "bootstraper.txt" tried to find it.

2.2 - If it doesn't help, move entire CoD HQ folder into the folder where "bootstraper.txt" tries to find it. Or just delete the whole game and install into the folder, where "bootstraper.txt" wants to find the "randgrid.sys" file.

3 - If "bootstraper.txt" says "open successfully" and there are some numbers and letters, on your desktop press START - WINDOWS SETTINGS - APPS / PROGRAMS , find Microsoft Visual C++ 2015-2022, you may have 1-4 programs named like this. Click on each one and then click "REPAIR". Once everything is repaired, reboot PC.

4 - If "bootstraper.txt" says nothing and your your CoD HQ doesn't start or crashing, DELETE COD HQ FOLDER from the "Documents" folder. Then validate files integrity through Steam and try to start the game again.

5 - If you have ReWSAD program or whatever it's called or any similar program installed or opened that is used to change the input, try deleting it. CoD Software sees any input changing programs as a cheating software and blocks CoD HQ from launching.

I'll keep adding more info to this post as I go deeper into some troubles. So far this helpes at least 6 people, who asked for help.

Adding: sometimes installing game fresh to the SSD also works wit some problems, but looking at the "bootstraper.txt" is a must

6 - [17148] 09/01/24 11:16:52: Failed to open service atvi-randgrid_sr (1060)

'll leave you two possible solutions, here's first one:
Go to SteamLibrary folder, properties, security tab, click advanced, click add permission, add to "everyone" and run the game

Second:
-Close Steam
-open registry ediotr
-delete this registry
Computer\HKEY_CURRENT_USER\Software\Valve
Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Valve
Computer\HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Valve
-run steam
-run COD

7 - [4144] 09/01/24 11:46:44: Failed to start service (647)

enable "device security" in windows security and restart the PC

8 - Delete GoodbyeDPI

"error code 0xC000001D (0) N" possible solutions:

9 - missing or broken Windows files:

Press win+s , type cmd, run cmd, paste:

dism /online /cleanup-image /restorehealth

wait for the end, then paste:

SFC/scannow

Restart PC

10 - 1: Restart your computer 2: Press delete at the right moment to enter BIOS while your computer is booting 3: Scroll through the settings and you'll find AES extension 4: Enable it 5: Play Game

11 - Some motherboads need an update to enable AES-NI. Do at your own risk. Also, game needs AVX2 ( NOT CONFIRMED YET)

12 - ANY WINDOWS OR Microsoft OFFICE CRACKING programs will get anti-cheat crash the game without a log or message. Delete them.

Update: with tries and errors we figured that BLACK OPS 6 requires your CPU to support AVX2. However, Warzone, Cold War, Modern warfare 1-3 doesn't need AVX2, so for those games fixes above should help


Anyone getting this error and have a fix? "Failed to start service (1058). Failed to start game process (740): E:\steamlibrary\steamapps\commom\Call of Duty HQ\cod.exe cod.exe hdeyguxs3z......
stevensbrada Oct 26, 2024 @ 12:19pm 
Originally posted by stevensbrada:
Originally posted by nurlan2007944:
Hello, since the Black Ops 6 Beta dropped, some people started to have some problem (hardware, software etc). I've made a big thread with possible solution to some problems, however it's really hard to figure out some solutions, especially "error code 0xC000001D (0) N" and "Success launching "cod.exe hdeyguxs3zaumvlgvybm2vyc"", which isn't even a problem on CoD side. Please, use info down below if have any problems. Funny part is that I don't even own CoD BO6.

---------------------------------------------

Edit: before you ask for help, please, check two things:

Call of Duty crash log:

C / User / you / AppData / Local / Activision / Call of Duty / Crash_reports /

Sort files by date and open the most recent file with WinRAR or 7-Zip. Inside you will find a file called dxdiag_oncrash.txt, open it, then scroll down to "Diagnostics". Under diagnostics section there will be a line called "Problem Signature", under it, you will see what program or process causes the crash. I hope this will help.

And for Call of Duty HQ, there is a main folder and file called "bootstraper.txt or . log"

———————————

I've got like 20+ friend requests because I can help with some crashes. I've decided to make a big post to save some time for the people, myself included.

IF YOUR CoD HQ CRASHES WITHOUT ANY MESSAGE OR MID-GAME OR WON'T EVEN START, try this:
0 - https://steamcommunity.com/app/1938090/discussions/0/4757577823502590346/

1 - open your main CoD HQ folder, find file "bootstraper.txt" (or .log), open it and watch the last line. If it says "invalid install path", put your STEAM folder into Program Files x86 folder (in french it's called Programmes (x86)) on your system drive. It's and old bug, but it should help.

2 - if your "bootstraper.txt" file says "failed to open randgrid.sys", you have two option:

2.1 - move "randgrid.sys" from your CoD HQ folder to the path it says in the "bootstraper.txt".

Example: your "randgrid.sys" file is the path: c/ steam / steam apps / common / CoD HQ /, but last line in the "bootstraper.txt" says "Failed to open C: / users / UserName / Downloads / Steam / steamapps / common / Call of Duty HQ /". You need to put the file into folder where "bootstraper.txt" tried to find it.

2.2 - If it doesn't help, move entire CoD HQ folder into the folder where "bootstraper.txt" tries to find it. Or just delete the whole game and install into the folder, where "bootstraper.txt" wants to find the "randgrid.sys" file.

3 - If "bootstraper.txt" says "open successfully" and there are some numbers and letters, on your desktop press START - WINDOWS SETTINGS - APPS / PROGRAMS , find Microsoft Visual C++ 2015-2022, you may have 1-4 programs named like this. Click on each one and then click "REPAIR". Once everything is repaired, reboot PC.

4 - If "bootstraper.txt" says nothing and your your CoD HQ doesn't start or crashing, DELETE COD HQ FOLDER from the "Documents" folder. Then validate files integrity through Steam and try to start the game again.

5 - If you have ReWSAD program or whatever it's called or any similar program installed or opened that is used to change the input, try deleting it. CoD Software sees any input changing programs as a cheating software and blocks CoD HQ from launching.

I'll keep adding more info to this post as I go deeper into some troubles. So far this helpes at least 6 people, who asked for help.

Adding: sometimes installing game fresh to the SSD also works wit some problems, but looking at the "bootstraper.txt" is a must

6 - [17148] 09/01/24 11:16:52: Failed to open service atvi-randgrid_sr (1060)

'll leave you two possible solutions, here's first one:
Go to SteamLibrary folder, properties, security tab, click advanced, click add permission, add to "everyone" and run the game

Second:
-Close Steam
-open registry ediotr
-delete this registry
Computer\HKEY_CURRENT_USER\Software\Valve
Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Valve
Computer\HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Valve
-run steam
-run COD

7 - [4144] 09/01/24 11:46:44: Failed to start service (647)

enable "device security" in windows security and restart the PC

8 - Delete GoodbyeDPI

"error code 0xC000001D (0) N" possible solutions:

9 - missing or broken Windows files:

Press win+s , type cmd, run cmd, paste:

dism /online /cleanup-image /restorehealth

wait for the end, then paste:

SFC/scannow

Restart PC

10 - 1: Restart your computer 2: Press delete at the right moment to enter BIOS while your computer is booting 3: Scroll through the settings and you'll find AES extension 4: Enable it 5: Play Game

11 - Some motherboads need an update to enable AES-NI. Do at your own risk. Also, game needs AVX2 ( NOT CONFIRMED YET)

12 - ANY WINDOWS OR Microsoft OFFICE CRACKING programs will get anti-cheat crash the game without a log or message. Delete them.

Update: with tries and errors we figured that BLACK OPS 6 requires your CPU to support AVX2. However, Warzone, Cold War, Modern warfare 1-3 doesn't need AVX2, so for those games fixes above should help


Anyone getting this error and have a fix? "Failed to start service (1058). Failed to start game process (740): E:\steamlibrary\steamapps\commom\Call of Duty HQ\cod.exe cod.exe hdeyguxs3z......

Update, was able to fix the error above by unchecking run as administrator, but now even though it says "Successful Launching" it still does not open the game.
Simple Jack Oct 26, 2024 @ 12:56pm 
Any help for error code 0x00001338 (12647) N? I'm able to run the game perfectly fine but specific multiplayer maps trigger my crashes. I can't play Skyline, Lowdown or Protocol. I'm able to see the map preview but as soon I connect to the lobby it crashes. PC specs: i9 12900k, 4070ti, MSI Z690 Edge, 32gb DDR4
Gorgar66 Oct 26, 2024 @ 1:23pm 
For all ppl who search with everything. It's written "bootstrapper".
zoinxz Oct 28, 2024 @ 6:54am 
Originally posted by Kami:
Hi this is whats in mine
[25432] 10/25/24 14:22:05: Success launching "cod.exe hdeyguxs3zaumvlgvybm2vyc"
The COD pop up loads then nothing happens
I tried option 3 and the other linked thing and didnt work. cant believe a £70 doesnt work
I can see you have fixed your issue, how did you do it?
zoinxz Oct 28, 2024 @ 6:55am 
Originally posted by Mirarsdayo:
Originally posted by nurlan2007944:

Только что добавил сверху в посту, где копать.

Открой crash_reports и посмотри какой процесс крашит игру, хорошо? Если вдруг не получится, я помогу попозже
окей
Эй, ты решил проблему? Если да, то как?
zoinxz Oct 28, 2024 @ 6:56am 
Originally posted by nurlan2007944:
Hello, since the Black Ops 6 Beta dropped, some people started to have some problem (hardware, software etc). I've made a big thread with possible solution to some problems, however it's really hard to figure out some solutions, especially "error code 0xC000001D (0) N" and "Success launching "cod.exe hdeyguxs3zaumvlgvybm2vyc"", which isn't even a problem on CoD side. Please, use info down below if have any problems. Funny part is that I don't even own CoD BO6.

---------------------------------------------

Edit: before you ask for help, please, check two things:

Call of Duty crash log:

C / User / you / AppData / Local / Activision / Call of Duty / Crash_reports /

Sort files by date and open the most recent file with WinRAR or 7-Zip. Inside you will find a file called dxdiag_oncrash.txt, open it, then scroll down to "Diagnostics". Under diagnostics section there will be a line called "Problem Signature", under it, you will see what program or process causes the crash. I hope this will help.

And for Call of Duty HQ, there is a main folder and file called "bootstraper.txt or . log"

———————————

I've got like 20+ friend requests because I can help with some crashes. I've decided to make a big post to save some time for the people, myself included.

IF YOUR CoD HQ CRASHES WITHOUT ANY MESSAGE OR MID-GAME OR WON'T EVEN START, try this:
0 - https://steamcommunity.com/app/1938090/discussions/0/4757577823502590346/

1 - open your main CoD HQ folder, find file "bootstraper.txt" (or .log), open it and watch the last line. If it says "invalid install path", put your STEAM folder into Program Files x86 folder (in french it's called Programmes (x86)) on your system drive. It's and old bug, but it should help.

2 - if your "bootstraper.txt" file says "failed to open randgrid.sys", you have two option:

2.1 - move "randgrid.sys" from your CoD HQ folder to the path it says in the "bootstraper.txt".

Example: your "randgrid.sys" file is the path: c/ steam / steam apps / common / CoD HQ /, but last line in the "bootstraper.txt" says "Failed to open C: / users / UserName / Downloads / Steam / steamapps / common / Call of Duty HQ /". You need to put the file into folder where "bootstraper.txt" tried to find it.

2.2 - If it doesn't help, move entire CoD HQ folder into the folder where "bootstraper.txt" tries to find it. Or just delete the whole game and install into the folder, where "bootstraper.txt" wants to find the "randgrid.sys" file.

3 - If "bootstraper.txt" says "open successfully" and there are some numbers and letters, on your desktop press START - WINDOWS SETTINGS - APPS / PROGRAMS , find Microsoft Visual C++ 2015-2022, you may have 1-4 programs named like this. Click on each one and then click "REPAIR". Once everything is repaired, reboot PC.

4 - If "bootstraper.txt" says nothing and your your CoD HQ doesn't start or crashing, DELETE COD HQ FOLDER from the "Documents" folder. Then validate files integrity through Steam and try to start the game again.

5 - If you have ReWSAD program or whatever it's called or any similar program installed or opened that is used to change the input, try deleting it. CoD Software sees any input changing programs as a cheating software and blocks CoD HQ from launching.

I'll keep adding more info to this post as I go deeper into some troubles. So far this helpes at least 6 people, who asked for help.

Adding: sometimes installing game fresh to the SSD also works wit some problems, but looking at the "bootstraper.txt" is a must

6 - [17148] 09/01/24 11:16:52: Failed to open service atvi-randgrid_sr (1060)

'll leave you two possible solutions, here's first one:
Go to SteamLibrary folder, properties, security tab, click advanced, click add permission, add to "everyone" and run the game

Second:
-Close Steam
-open registry ediotr
-delete this registry
Computer\HKEY_CURRENT_USER\Software\Valve
Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Valve
Computer\HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Valve
-run steam
-run COD

7 - [4144] 09/01/24 11:46:44: Failed to start service (647)

enable "device security" in windows security and restart the PC

8 - Delete GoodbyeDPI

"error code 0xC000001D (0) N" possible solutions:

9 - missing or broken Windows files:

Press win+s , type cmd, run cmd, paste:

dism /online /cleanup-image /restorehealth

wait for the end, then paste:

SFC/scannow

Restart PC

10 - 1: Restart your computer 2: Press delete at the right moment to enter BIOS while your computer is booting 3: Scroll through the settings and you'll find AES extension 4: Enable it 5: Play Game

11 - Some motherboads need an update to enable AES-NI. Do at your own risk. Also, game needs AVX2 ( NOT CONFIRMED YET)

12 - ANY WINDOWS OR Microsoft OFFICE CRACKING programs will get anti-cheat crash the game without a log or message. Delete them.

Update: with tries and errors we figured that BLACK OPS 6 requires your CPU to support AVX2. However, Warzone, Cold War, Modern warfare 1-3 doesn't need AVX2, so for those games fixes above should help
Im having the Success launching "cod.exe hdeyguxs3zaumvlgvybm2vyc" issue

I have tried everything is there something else i can do?
angel1k Oct 28, 2024 @ 12:09pm 
guys i figured it out...wipe your pc :quick: i did that and the game booted up like nothing
GhostCOD Nov 4, 2024 @ 3:04am 
OMG thank you mate I have been struggling to get the game working for 4 days
noms Dec 27, 2024 @ 7:50am 
OMG THANK YOU SO MUCH THE AMOUNT OF TIME AND DIFFERENT TROUBLESHOOTING I WENT THROUGH ON DISCORD WITH A FRIEND TO FINALLY FIND THIS AND FIX THIS JESUS CHRIST IT WAS WRITTEN SO WELL FOR MY PEA SIZED BRAIN
Originally posted by nurlan2007944:
Hello, since the Black Ops 6 Beta dropped, some people started to have some problem (hardware, software etc). I've made a big thread with possible solution to some problems, however it's really hard to figure out some solutions, especially "error code 0xC000001D (0) N" and "Success launching "cod.exe hdeyguxs3zaumvlgvybm2vyc"", which isn't even a problem on CoD side. Please, use info down below if have any problems. Funny part is that I don't even own CoD BO6.

---------------------------------------------

Edit: before you ask for help, please, check two things:

Call of Duty crash log:

C / User / you / AppData / Local / Activision / Call of Duty / Crash_reports /

Sort files by date and open the most recent file with WinRAR or 7-Zip. Inside you will find a file called dxdiag_oncrash.txt, open it, then scroll down to "Diagnostics". Under diagnostics section there will be a line called "Problem Signature", under it, you will see what program or process causes the crash. I hope this will help.

And for Call of Duty HQ, there is a main folder and file called "bootstraper.txt or . log"

———————————

I've got like 20+ friend requests because I can help with some crashes. I've decided to make a big post to save some time for the people, myself included.

IF YOUR CoD HQ CRASHES WITHOUT ANY MESSAGE OR MID-GAME OR WON'T EVEN START, try this:
0 - https://steamcommunity.com/app/1938090/discussions/0/4757577823502590346/

1 - open your main CoD HQ folder, find file "bootstraper.txt" (or .log), open it and watch the last line. If it says "invalid install path", put your STEAM folder into Program Files x86 folder (in french it's called Programmes (x86)) on your system drive. It's and old bug, but it should help.

2 - if your "bootstraper.txt" file says "failed to open randgrid.sys", you have two option:

2.1 - move "randgrid.sys" from your CoD HQ folder to the path it says in the "bootstraper.txt".

Example: your "randgrid.sys" file is the path: c/ steam / steam apps / common / CoD HQ /, but last line in the "bootstraper.txt" says "Failed to open C: / users / UserName / Downloads / Steam / steamapps / common / Call of Duty HQ /". You need to put the file into folder where "bootstraper.txt" tried to find it.

2.2 - If it doesn't help, move entire CoD HQ folder into the folder where "bootstraper.txt" tries to find it. Or just delete the whole game and install into the folder, where "bootstraper.txt" wants to find the "randgrid.sys" file.

3 - If "bootstraper.txt" says "open successfully" and there are some numbers and letters, on your desktop press START - WINDOWS SETTINGS - APPS / PROGRAMS , find Microsoft Visual C++ 2015-2022, you may have 1-4 programs named like this. Click on each one and then click "REPAIR". Once everything is repaired, reboot PC.

4 - If "bootstraper.txt" says nothing and your your CoD HQ doesn't start or crashing, DELETE COD HQ FOLDER from the "Documents" folder. Then validate files integrity through Steam and try to start the game again.

5 - If you have ReWSAD program or whatever it's called or any similar program installed or opened that is used to change the input, try deleting it. CoD Software sees any input changing programs as a cheating software and blocks CoD HQ from launching.

I'll keep adding more info to this post as I go deeper into some troubles. So far this helpes at least 6 people, who asked for help.

Adding: sometimes installing game fresh to the SSD also works wit some problems, but looking at the "bootstraper.txt" is a must

6 - [17148] 09/01/24 11:16:52: Failed to open service atvi-randgrid_sr (1060)

'll leave you two possible solutions, here's first one:
Go to SteamLibrary folder, properties, security tab, click advanced, click add permission, add to "everyone" and run the game

Second:
-Close Steam
-open registry ediotr
-delete this registry
Computer\HKEY_CURRENT_USER\Software\Valve
Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Valve
Computer\HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Valve
-run steam
-run COD

7 - [4144] 09/01/24 11:46:44: Failed to start service (647)

enable "device security" in windows security and restart the PC

8 - Delete GoodbyeDPI

"error code 0xC000001D (0) N" possible solutions:

9 - missing or broken Windows files:

Press win+s , type cmd, run cmd, paste:

dism /online /cleanup-image /restorehealth

wait for the end, then paste:

SFC/scannow

Restart PC

10 - 1: Restart your computer 2: Press delete at the right moment to enter BIOS while your computer is booting 3: Scroll through the settings and you'll find AES extension 4: Enable it 5: Play Game

11 - Some motherboads need an update to enable AES-NI. Do at your own risk. Also, game needs AVX2 ( NOT CONFIRMED YET)

12 - ANY WINDOWS OR Microsoft OFFICE CRACKING programs will get anti-cheat crash the game without a log or message. Delete them.

Update: with tries and errors we figured that BLACK OPS 6 requires your CPU to support AVX2. However, Warzone, Cold War, Modern warfare 1-3 doesn't need AVX2, so for those games fixes above should help

I have this error Failed to start game process (5): "F:\Games\steamapps\common\Call of Duty HQ\cod.exe" "cod.exe hdeyguxs3zaumvlgvybm2vyc".
omg it was trying to load cod hq from my D drive and not C
im moving the cod hq folder now will edit if it fixes it checking bootstapper txt might be a fix
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Date Posted: Sep 1, 2024 @ 12:25am
Posts: 178