CRASH: Black Ops 6 MP crashes after every match. HELP

[Jxnny]

After every single match my game crashes.

"DirectX encountered an unrecoverable error

Error Code: 0x887A0005 (0x887A0006) (6068) D
Executable: game_steam_ship.exe"

Have tried:
- Uninstalling and reinstalling the game
- Uninstalling and reinstalling the game + Cleaning up cache
- Restarting computer
- Updating drivers, using legacy drivers

I have 64GB of RAM, a RTX 7900XT, and a Ryzen 5 7600X


EDIT: After 3 weeks of consistent crashing after every match, they patched my issue along with Season 01.

[Yamataz]

i have a 4090, it is set to 80.. still crashing everytime i click on multiplayer tab. also i fresh installed todays Nvidia driver.. GRRRr

[Ghost Towncent]

maybe the solution to the problem is somehow connected with my new monitor, because I had crashes on the beta of Black Ops 6, after the beta I bought a new 165 Hz monitor (before that it was 60) and immediately started playing Black Ops 6 at the start, because in other discussions they blame vertical sync, maybe the problem is somewhere else in this area

[crikitmachine]

this game crashes more than my Cyberpunk and Wukong on ultra. TFW? Million dollar companys smh

[Anim]

Messaggio originale di HackedBooger:

From my understanding the game “leaks vram” from what I’ve been seeing everyone has been saying. And everyone saying set it to 50. If the vram is using more than it’s supposed to, isn’t the game gonna crash quicker since the vram is set to a lower setting? What happens if we set it to max like 90 or 80? So that the vram has a little more space to use. If I’m wrong correct me, but it’s just a thought for what this game is causing.

Aye, this is one of those settings that seems to be problematic.
I use 70 for the VRAM setting on a RTX 4090.
The game starts using 1% which creeps up to 15% in the multiplayer lobby then sits around 30% after a match.

You can see VRam usage and other stats by enabling the overlay
Interface -> Global -> Telemetry. Set it to "all on" for a strip across the top of the screen that shows Vram, CPU, GPU, Latency etc.

This may help you identify when the game crashes if you can read it quickly enough.

[lima26]

I found this post on Steam. If anyone knows who it was, please let me know for credits: "If you only have issues with Call of Duty (Black Ops 6), then your PC is not the problem! It's the game that is poorly optimized. The cause of the crashes is the game taking up too much VRAM. If you play with high resolution textures and most settings are very high, the VRAM will keep eating your VRAM until there is nothing left and you get the Direct X error. Other programs in the background also use some VRAM and when there is nothing left, DirectX . There is some randomness in the crashes because when you play small maps, the VRAM usage is not as high and the crash will probably not occur. But when you play a large map that uses more textures, you have a high chance of crashing. VRAM until it crashes.

The only solution is to set a maximum in-game for VRAM usage. You can do this in the COD graphics quality settings. Adjust the VRAM scaling target so that the game does not use more than your available VRAM. As each has its own a different GPU with a different amount of VRAM and different graphics settings, the value will be different for many people. For me, with an AMD 6900XT with 16GB of VRAM, playing at 3440x1440 with most settings high, 65 was the right setting.

Here's a tip for trying to find your stable setting. In your graphics card software (mine is AMD Adrenaline), find the option that will show GPU memory usage in-game as an overlay. For Adrenaline, it's the Performance tab, after the Metrics section. Enable GPU memory tracking. All other metrics you can disable. They're not important. In the Overlay tab, make sure Enable Metrics Overlay is set to enabled. Start COD and set VRAM Scaling to 50. While playing, you can see how much VRAM is being used. -Be sure to test on a map, make sure COD is large. Since you set a maximum, the VRAM usage will stabilize. Now you have 2 scenarios. The game may still crash. If this happens, your graphics settings are too high for your GPU's available VRAM. This means you need to set your texture resolution to a lower setting. If the game runs smoothly, take a look at your available VRAM. If you have extra GB, you can set your VRAM scaling target a bit higher and test the gain. Make sure you have at least 2 GB left over to compensate for other programs and perhaps future maps that are larger (Warzone Battle Royale maps).

The reason you want your VRAM scaling set as high as possible is because it increased your FPS considerably. My FPS dropped by about 25 FPS when I lowered my VRAM scaling target. I compensated by using FSR3 upscaling. For NVIDIA, you can use DLSS.

They managed to fix the excessive VRAM usage issue with a future update, but I had this issue in MW2, MW3, and now BO6. So don't hold your breath. I hope this helps some people so they can play again without this annoying issue. Let me know how it goes!

[Ghost Towncent]

Messaggio originale di lima26:

I found this post on Steam. If anyone knows who it was, please let me know for credits: "If you only have issues with Call of Duty (Black Ops 6), then your PC is not the problem! It's the game that is poorly optimized. The cause of the crashes is the game taking up too much VRAM. If you play with high resolution textures and most settings are very high, the VRAM will keep eating your VRAM until there is nothing left and you get the Direct X error. Other programs in the background also use some VRAM and when there is nothing left, DirectX . There is some randomness in the crashes because when you play small maps, the VRAM usage is not as high and the crash will probably not occur. But when you play a large map that uses more textures, you have a high chance of crashing. VRAM until it crashes.

The only solution is to set a maximum in-game for VRAM usage. You can do this in the COD graphics quality settings. Adjust the VRAM scaling target so that the game does not use more than your available VRAM. As each has its own a different GPU with a different amount of VRAM and different graphics settings, the value will be different for many people. For me, with an AMD 6900XT with 16GB of VRAM, playing at 3440x1440 with most settings high, 65 was the right setting.

Here's a tip for trying to find your stable setting. In your graphics card software (mine is AMD Adrenaline), find the option that will show GPU memory usage in-game as an overlay. For Adrenaline, it's the Performance tab, after the Metrics section. Enable GPU memory tracking. All other metrics you can disable. They're not important. In the Overlay tab, make sure Enable Metrics Overlay is set to enabled. Start COD and set VRAM Scaling to 50. While playing, you can see how much VRAM is being used. -Be sure to test on a map, make sure COD is large. Since you set a maximum, the VRAM usage will stabilize. Now you have 2 scenarios. The game may still crash. If this happens, your graphics settings are too high for your GPU's available VRAM. This means you need to set your texture resolution to a lower setting. If the game runs smoothly, take a look at your available VRAM. If you have extra GB, you can set your VRAM scaling target a bit higher and test the gain. Make sure you have at least 2 GB left over to compensate for other programs and perhaps future maps that are larger (Warzone Battle Royale maps).

The reason you want your VRAM scaling set as high as possible is because it increased your FPS considerably. My FPS dropped by about 25 FPS when I lowered my VRAM scaling target. I compensated by using FSR3 upscaling. For NVIDIA, you can use DLSS.

They managed to fix the excessive VRAM usage issue with a future update, but I had this issue in MW2, MW3, and now BO6. So don't hold your breath. I hope this helps some people so they can play again without this annoying issue. Let me know how it goes!

did they come to fix this problem or have they already fixed it? I didn't quite understand the sentence

[L3VI]

Messaggio originale di Ghost Towncent:

Messaggio originale di lima26:

I found this post on Steam. If anyone knows who it was, please let me know for credits: "If you only have issues with Call of Duty (Black Ops 6), then your PC is not the problem! It's the game that is poorly optimized. The cause of the crashes is the game taking up too much VRAM. If you play with high resolution textures and most settings are very high, the VRAM will keep eating your VRAM until there is nothing left and you get the Direct X error. Other programs in the background also use some VRAM and when there is nothing left, DirectX . There is some randomness in the crashes because when you play small maps, the VRAM usage is not as high and the crash will probably not occur. But when you play a large map that uses more textures, you have a high chance of crashing. VRAM until it crashes.

The only solution is to set a maximum in-game for VRAM usage. You can do this in the COD graphics quality settings. Adjust the VRAM scaling target so that the game does not use more than your available VRAM. As each has its own a different GPU with a different amount of VRAM and different graphics settings, the value will be different for many people. For me, with an AMD 6900XT with 16GB of VRAM, playing at 3440x1440 with most settings high, 65 was the right setting.

Here's a tip for trying to find your stable setting. In your graphics card software (mine is AMD Adrenaline), find the option that will show GPU memory usage in-game as an overlay. For Adrenaline, it's the Performance tab, after the Metrics section. Enable GPU memory tracking. All other metrics you can disable. They're not important. In the Overlay tab, make sure Enable Metrics Overlay is set to enabled. Start COD and set VRAM Scaling to 50. While playing, you can see how much VRAM is being used. -Be sure to test on a map, make sure COD is large. Since you set a maximum, the VRAM usage will stabilize. Now you have 2 scenarios. The game may still crash. If this happens, your graphics settings are too high for your GPU's available VRAM. This means you need to set your texture resolution to a lower setting. If the game runs smoothly, take a look at your available VRAM. If you have extra GB, you can set your VRAM scaling target a bit higher and test the gain. Make sure you have at least 2 GB left over to compensate for other programs and perhaps future maps that are larger (Warzone Battle Royale maps).

The reason you want your VRAM scaling set as high as possible is because it increased your FPS considerably. My FPS dropped by about 25 FPS when I lowered my VRAM scaling target. I compensated by using FSR3 upscaling. For NVIDIA, you can use DLSS.

They managed to fix the excessive VRAM usage issue with a future update, but I had this issue in MW2, MW3, and now BO6. So don't hold your breath. I hope this helps some people so they can play again without this annoying issue. Let me know how it goes!

did they come to fix this problem or have they already fixed it? I didn't quite understand the sentence

Still had the Crashes today 3x times

[Ghost Towncent]

Bug Fixes Updated text for a number of languages ​​localizations.
Addressed various issues that resulted in infrequent game crashes.
Addressed a memory error that was forcing players to restart their game.
Addressed visual fidelity issues with water effects.
Addressed an issue causing the High Contrast setting to be on by default.
Addressed an issue where players would be mistakenly shown an out-of-bounds warning while navigating a mission.
Addressed an issue that would prevent players from completing a mission due to the untimely passing of Gladney.

[Ghost Towncent]

Season 1 patch note

[Sgt.Helado]

Messaggio originale di Ghost Towncent:

Bug Fixes Updated text for a number of languages ​​localizations.
Addressed various issues that resulted in infrequent game crashes.
Addressed a memory error that was forcing players to restart their game.
Addressed visual fidelity issues with water effects.
Addressed an issue causing the High Contrast setting to be on by default.
Addressed an issue where players would be mistakenly shown an out-of-bounds warning while navigating a mission.
Addressed an issue that would prevent players from completing a mission due to the untimely passing of Gladney.

I am gona pray for this :
Addressed various issues that resulted in infrequent game crashes.
Addressed a memory error that was forcing players to restart their game.

[Ghost Towncent]

Messaggio originale di Sgt.Helado:

Messaggio originale di Ghost Towncent:

Bug Fixes Updated text for a number of languages ​​localizations.
Addressed various issues that resulted in infrequent game crashes.
Addressed a memory error that was forcing players to restart their game.
Addressed visual fidelity issues with water effects.
Addressed an issue causing the High Contrast setting to be on by default.
Addressed an issue where players would be mistakenly shown an out-of-bounds warning while navigating a mission.
Addressed an issue that would prevent players from completing a mission due to the untimely passing of Gladney.

I am gona pray for this :
Addressed various issues that resulted in infrequent game crashes.
Addressed a memory error that was forcing players to restart their game.

I just found out that these are fixes for the story campaign, so I don't know what to think

[Ghost Towncent]

Messaggio originale di Sgt.Helado:

Messaggio originale di Ghost Towncent:

Bug Fixes Updated text for a number of languages ​​localizations.
Addressed various issues that resulted in infrequent game crashes.
Addressed a memory error that was forcing players to restart their game.
Addressed visual fidelity issues with water effects.
Addressed an issue causing the High Contrast setting to be on by default.
Addressed an issue where players would be mistakenly shown an out-of-bounds warning while navigating a mission.
Addressed an issue that would prevent players from completing a mission due to the untimely passing of Gladney.

I am gona pray for this :
Addressed various issues that resulted in infrequent game crashes.
Addressed a memory error that was forcing players to restart their game.

DirectX related errors can occur specifically when launching Call of Duty: Black Ops 6. Don't be surprised if one game works properly, while another gives an error. There are usually quite a lot of such errors, so we have collected the most common ones among users. So if you suddenly get the message "DirectX Runtime Error", "DXGI_ERROR_DEVICE_RESET", "DXGI_ERROR_DEVICE_HUNG" or "DXGI_ERROR_DEVICE_REMOVED", use the instructions below to eliminate these errors.

First of all, you need to install a "clean" version of the driver for your video card (that is, do not rush to install the same GeForce Experience, nothing extra from AMD and audio).

If you have a second monitor, try to disable it, and also disable G-Sync and any other types of additional/auxiliary devices.

Use the System File Checker to restore damaged or missing system files.

If you are using an Nvidia graphics card, then try enabling "Debug Mode" in the graphics card control panel.

Often the cause of the error is an overheated graphics card, so we recommend using the FurMark program to check its functionality. If this is indeed the case, then you should lower the frequency of the graphics card.

If you suddenly encounter other errors, then we recommend reinstalling DirectX, but before that it is better to delete the old version just in case (be sure to delete all files in the folder before reinstalling, starting with "d3dx9_24.dll" and ending with "d3dx9_43.dll").

[Jayne Mudder]

Messaggio originale di Ghost Towncent:

Bug Fixes Updated text for a number of languages ​​localizations.
Addressed various issues that resulted in infrequent game crashes.
Addressed a memory error that was forcing players to restart their game.
Addressed visual fidelity issues with water effects.
Addressed an issue causing the High Contrast setting to be on by default.
Addressed an issue where players would be mistakenly shown an out-of-bounds warning while navigating a mission.
Addressed an issue that would prevent players from completing a mission due to the untimely passing of Gladney.

Well I tried playing today, zombies works a bit better but pvp still crashing for me on the small map nuketown. Seems to crash less on high settings than low/off its retarded. Playing around with the Vram does nothing & I've already reinstalled my windows/drivers so idk what else to do but wait for more fixes.

[Pepeto]

I just stumbled upon this thread, and I wanted to mention this because I was having similar issues today (it only started today). I did many things that most people had mentioned (I'm not going to list all of them here), but one thing that worked for me was to manually adjust BO6's configuration settings. You see, I had followed a few guides in the past to see if I could get some better performance in the game, and I had made some changes to this txt file (It's located at C:\Users\[YOUR_USER]\Documents\Call of Duty\players\s.1.0.cod24.txt). However, the changes I had made most likely were the cause for my issue of getting stuck and crashing when matches were loading. I've been testing for a few hours, and no crash whatsoever. So, maybe you should try it and see if it solves your problem.

This is the YouTube video I used to adjust these settings: https://www.youtube.com/watch?v=vUokFhHUZoA.

[L3VI]

My game works now, but the VRAM is also High on Benchmark.