Call of Duty®

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PanGotto 7 AGO 2024 a las 1:16 p. m.
Weird ban in mw3 ?? wth is this
Hey !

Maybe someone could help me understand this ban, would be much appreciated!

"your account has been permanently banned for unauthorized software and manipulation of game data"

So I bough the game last night, downloaded it and opened it up this morning.
Some things to add before. ---when I opened it up it wanted me to log in, which I tried but I couldn't remember my password(?) so I did the recover password thingy. So when I got a new password I logged in and it wanted me to change my last username(Which I'm guessing is from MW Warzone, which I had on battlenet)

I changed it and got in, tried to find games but couldn't find any games! Which I thought was weird, so I assumed I maybe have to finish download the shaders, which I did and when I came back to the computer I got the message that I'm "permanently banned".

What the hell could cause this? Never cheated, I haven't downloaded or visited any weird websites.
Didnt even play a second of a match...

Anyone has any experience with this? Sad to buy a game and get banned 10 minutes later, for no reason?
Any known programs that could cause this?

All I had open was Battlenet, spotify and my Email.

Thanks!
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Shadow 8 AGO 2024 a las 11:00 a. m. 
Publicado originalmente por PanGotto:
Hey !

Maybe someone could help me understand this ban, would be much appreciated!

"your account has been permanently banned for unauthorized software and manipulation of game data"

So I bough the game last night, downloaded it and opened it up this morning.
Some things to add before. ---when I opened it up it wanted me to log in, which I tried but I couldn't remember my password(?) so I did the recover password thingy. So when I got a new password I logged in and it wanted me to change my last username(Which I'm guessing is from MW Warzone, which I had on battlenet)

I changed it and got in, tried to find games but couldn't find any games! Which I thought was weird, so I assumed I maybe have to finish download the shaders, which I did and when I came back to the computer I got the message that I'm "permanently banned".

What the hell could cause this? Never cheated, I haven't downloaded or visited any weird websites.
Didnt even play a second of a match...

Anyone has any experience with this? Sad to buy a game and get banned 10 minutes later, for no reason?
Any known programs that could cause this?

All I had open was Battlenet, spotify and my Email.

Thanks!


For what it's worth I believe you. I've had a similar thing happen once in a f2p rpg where for a while I got auto-disconnected with a vague warning message (don't remember the details anymore). I never figured out what exactly was causing it, but I suspect it could have been autohotkey because that program cound conceivably be used to get an advantage in games by using macros. I wasn't using it for anything in games, but the anti-cheat software likely wouldn't have a way to make that distinction. It's possible you're running something that has a hook somewhere that gets false flagged. Likely won't be discord, spotify, or other popular mainstream apps, but I could see it happening for display managers, any tool interfacing with mouse and keyboard, reshade, and who knows what else. An exotic anti virus tool might be enough for all I know. Or maybe you DO have malware that only the anti-cheat detected but not your actual anti virus software?

I suggest contacting customer support to get the ban lifted, they should be able to verify you never actually played a match. I doubt they'll ever tell you what caused it though, so better get a refund anyway. Generally they try to keep the methods of detecting cheats hidden so that they can catch as many people as possible before the cheaters adapt. They likely also do those bans in waves for the same reason.

In my own case, the thing fixed itself on its own. I changed nothing, and a while later the issue was just gone. I assume they just fixed the false positive in their detection methods. Since I was never banned that was the end of it for me, but in your case this really sucks.


I tried to play MW a while ago and couldn't even get past the loading screen because I had that well known bug where something with the login server wouldn't work on the steam version. Modern COD is an absolute joke, and looking at the replies you got in this thread you have to ask yourself honestly: "Would I really want to play a game with some of these people on my team?".

If the activision support completely ignores you or refuses to lift the ban, you could ask the steam support whether the ban still displays after you refund the game or whether they can lift the ban on the steam side. You'd still be unable to play if you're still banned on activisions system, but as far as I can tell you care more about how your steam profile looks, which I can understand.

Good luck!
The_Evaluator 8 AGO 2024 a las 11:13 a. m. 
Publicado originalmente por PanGotto:
Publicado originalmente por cumsocks:
obviously downloaded cheats lol
why would I even make a post about this if I knew I got banned from cheats?
I would just move and and accept it but that's not the case buddy.
Because obvious troll is obvious
离塞大谱 8 AGO 2024 a las 11:19 a. m. 
i got the same thing if youre being honest, i loaded up and i immediately got banned, wasnt even able to select mw3 let alone play a match, same ban message too and i had nothing shady running at all, just chrome & discord
PanGotto 8 AGO 2024 a las 12:07 p. m. 
Publicado originalmente por Shadow:
Publicado originalmente por PanGotto:
Hey !

Maybe someone could help me understand this ban, would be much appreciated!

"your account has been permanently banned for unauthorized software and manipulation of game data"

So I bough the game last night, downloaded it and opened it up this morning.
Some things to add before. ---when I opened it up it wanted me to log in, which I tried but I couldn't remember my password(?) so I did the recover password thingy. So when I got a new password I logged in and it wanted me to change my last username(Which I'm guessing is from MW Warzone, which I had on battlenet)

I changed it and got in, tried to find games but couldn't find any games! Which I thought was weird, so I assumed I maybe have to finish download the shaders, which I did and when I came back to the computer I got the message that I'm "permanently banned".

What the hell could cause this? Never cheated, I haven't downloaded or visited any weird websites.
Didnt even play a second of a match...

Anyone has any experience with this? Sad to buy a game and get banned 10 minutes later, for no reason?
Any known programs that could cause this?

All I had open was Battlenet, spotify and my Email.

Thanks!


For what it's worth I believe you. I've had a similar thing happen once in a f2p rpg where for a while I got auto-disconnected with a vague warning message (don't remember the details anymore). I never figured out what exactly was causing it, but I suspect it could have been autohotkey because that program cound conceivably be used to get an advantage in games by using macros. I wasn't using it for anything in games, but the anti-cheat software likely wouldn't have a way to make that distinction. It's possible you're running something that has a hook somewhere that gets false flagged. Likely won't be discord, spotify, or other popular mainstream apps, but I could see it happening for display managers, any tool interfacing with mouse and keyboard, reshade, and who knows what else. An exotic anti virus tool might be enough for all I know. Or maybe you DO have malware that only the anti-cheat detected but not your actual anti virus software?

I suggest contacting customer support to get the ban lifted, they should be able to verify you never actually played a match. I doubt they'll ever tell you what caused it though, so better get a refund anyway. Generally they try to keep the methods of detecting cheats hidden so that they can catch as many people as possible before the cheaters adapt. They likely also do those bans in waves for the same reason.

In my own case, the thing fixed itself on its own. I changed nothing, and a while later the issue was just gone. I assume they just fixed the false positive in their detection methods. Since I was never banned that was the end of it for me, but in your case this really sucks.


I tried to play MW a while ago and couldn't even get past the loading screen because I had that well known bug where something with the login server wouldn't work on the steam version. Modern COD is an absolute joke, and looking at the replies you got in this thread you have to ask yourself honestly: "Would I really want to play a game with some of these people on my team?".

If the activision support completely ignores you or refuses to lift the ban, you could ask the steam support whether the ban still displays after you refund the game or whether they can lift the ban on the steam side. You'd still be unable to play if you're still banned on activisions system, but as far as I can tell you care more about how your steam profile looks, which I can understand.

Good luck!

Thanks for the kind message man… :) kindness is always appreciated for me.

Hopefully it will be overturned, however looking at other people with similar stuff happening to them, it won’t happen.

I ain’t got nothing on my computer to help gameplay whatsoever, and I’ve done multiple virus “searches” and nothing came up whatsoever. And I doubt they ban for Logitech wireless g hub mouse interface, which was the only active thing besides the other things mentioned.

Sadly steam doesn’t refund the game if you got a ban, which I understand but very sad in my case, but oh well… you can only do so much, right.

Again, thx for the reply man, I hope you have a great year :)
izz_t0xiik 8 AGO 2024 a las 12:51 p. m. 
Your first error was wasting money on this piece of garbage
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Publicado el: 7 AGO 2024 a las 1:16 p. m.
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