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im on xbox series s and was having the same problem. found this fix and it worked. go to settings, account, activision...make sure your activision tag is there. mine was gone for some reason. but i had a 2 tokens available to change it (activision gives you one every 6 mos). i just re-entered the one i had before and it took it. required a restart of MW 2...went back in and checked and it was there this time. loaded MW3, played the 1st mission again, just to be safe, and the 2nd mission loaded with no problems. no issues after that at all...played the next 4 or 5 missions before turning it off for the night. hope this helps."