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Grill Feb 28, 2023 @ 6:34pm
3
(I got a response from Activison) This game is ass and crashes 24/7. How do you fix this?
FEB 28, 2023
DirectX encountered an unrecoverable error
To contact customer service support, go to https://support.activision.com/modern-warfare-i
Error Code: 0x887A0005 (0x887A0006) (6068) D
Signature:
9F660767-26C062DA-A277BC6C-05E8DA86
Location: 0x00007FF8F616CD29 (13849161) Executable: game_steam_ship.exe

MARCH 2, 2023
After giving them, all my pc information, my information, videos of the crashing, links, pictures, steam info, Activision info, told them all the fixes i've tried and about 6 or 7 emails later, this was their final response, i dont know if this will do anything but I tried.

"Hello _____,

This is Oscar from Activision Player Support, I hope you are having a wonderful day.

In this case, I will go ahead and send this case up for review, our higher team will review all of the information provided so they can work on a fix for this. I will keep you updated on how the case goes. Here is your case number so you can have it as a reference: 28657150."


MARCH 4, 2023
I got another response from them with a possible fix, this could be true because my GPU is an OC card, I have an RTX 3070Ti OC. This could be the issue.

"Hello _____,

I hope you are doing well.

This is Marco from Activision Player Support. Thank you for bringing this to our attention.

I have an update on your case, This issue usually happens when there is a overclock (NVIDIA) of your GPU and/or CPU, you can try to temporarily disable this option to see if it resolves the crash issue. Also, we can try to match the refresh rate in the in-game settings to the refresh rate in the desktop settings. If the issue still occurs, enable the "Sync every frame" option in the in-game settings.

Please let me know how it goes."


MARCH 6, 2023
My GPU comes overclocked, it is an OC card so I don't know how to temp disable it because I've never tampered with those settings. Isn't the "Sync every frame" option just "VSync" which causes input lag and lower frame rate? And if that's the case, why would anyone want input lag and lower frames in a competitive FPS shooter?

"Thanks for the update, John Kirby here.
For now, we'll relay the information to the investigations team. No worries, we'll make sure to contact you as soon as we receive updates about your case.
Keep safe."


MARCH 8, 2023

"Hello _____,

Thanks for patiently waiting, as per our investigations team.
Please try running msconfig, go to the Services tab, mark the box to Hide all Microsoft services, click Disable All, then click OK and restart when prompted, then try the game again. If the issue does not occur after following these steps, then one or more of the applications that were loading at startup was causing the issue. You can try re-enabling a few of the programs that were disabled in the steps above, then try the game again to see if the problem returns. If so, one of the re-enabled programs was the cause and should be left disabled.

We'll wait for your update."


MARCH 8, 2023
Hello Activision,

I tried disabling all startup services, It wasn't much of a help. I will send a screenshot of everything that was running in msconfig, there weren't very many and the services that were running were NVIDIA, ASUS, Steam, and services for my pc or other things like my mouse, keyboard, etc. but if you see anything you think would cause issues in the service list, let me know. I also want to address another issue with this whole crashing issue. When you crash within ranked, there is currently no rejoin or reconnect system when players get disconnected, so when I crash, I instantly lose SR points and if I'm on win streak, I lose it. This issue is very frustrating, especially when I get temporary bans and suspensions just because I crashed. There needs to be a reconnect system or some sort of system that protects players in ranked if they get disconnected for crashing or internet issues.


Waiting for response...
Last edited by Grill; Mar 8, 2023 @ 10:55am
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Showing 1-15 of 63 comments
Grill Feb 28, 2023 @ 6:35pm 
W
guilhermebdn Feb 28, 2023 @ 6:51pm 
I have the exacly same issue and sorry for say this but, THE GAME IT´S BROKEN, no matter if you have an good PC or an AMAZING RX 7950 XTX 128GB RAM RYZEN 9 7950X, att all drivers, all youtube tutorials triyng to help, the codmw22 still crashes....
Grill Feb 28, 2023 @ 6:54pm 
Originally posted by guilhermebdn:
I have the exacly same issue and sorry for say this but, THE GAME IT´S BROKEN, no matter if you have an good PC or an AMAZING RX 7950 XTX 128GB RAM RYZEN 9 7950X, att all drivers, all youtube tutorials triyng to help, the codmw22 still crashes....
Yeah, ive literally tried everything, nvidia control panel, disabling overlays, most optimal in game settings, clearing cache, resetting shaders, reinstalling, put it on an SSD, nothing fixes this ♥♥♥♥ game.
Grill Feb 28, 2023 @ 6:55pm 
Originally posted by guilhermebdn:
I have the exacly same issue and sorry for say this but, THE GAME IT´S BROKEN, no matter if you have an good PC or an AMAZING RX 7950 XTX 128GB RAM RYZEN 9 7950X, att all drivers, all youtube tutorials triyng to help, the codmw22 still crashes....
spec:
RTX 3070Ti
Ryzen 7 5800X
64GB RAM
SSD
AIX-left Feb 28, 2023 @ 10:41pm 
wait for Activision fix to this d o g s-h-i-t game.
Last edited by AIX-left; Feb 28, 2023 @ 10:42pm
Grill Feb 28, 2023 @ 10:46pm 
Originally posted by AIX-left:
wait for Activision fix to this d o g s-h-i-t game.
thats all we really can do at this point
xxivzx Feb 28, 2023 @ 10:51pm 
Been wondering this for days now, I'm glad I don't play Warzone that much or else I'd really hate the crashes mid-match
Grill Feb 28, 2023 @ 11:34pm 
Originally posted by xxivzx:
Been wondering this for days now, I'm glad I don't play Warzone that much or else I'd really hate the crashes mid-match
Yeah idk why its so hard for them to fix crashing bugs. They have thousands of employees and nothing gets fixed and they hardly ever listen to the community.
Grill Mar 1, 2023 @ 1:12pm 
the game is still ass
Grill Mar 1, 2023 @ 1:12pm 
lol
| Lion | Mar 1, 2023 @ 1:14pm 
You cant fix it, its game, but be carefull what you speak, as you might get banned, because they clsoe lot of topics lately. This game crashes, no matter what drivers or updates you have, no matter how good or bad your harware is. Its jsut how it is, they have money and they dont care. New game will come out with same issues, and we still will buy it
Grill Mar 1, 2023 @ 1:18pm 
Originally posted by | Lion |:
You cant fix it, its game, but be carefull what you speak, as you might get banned, because they clsoe lot of topics lately. This game crashes, no matter what drivers or updates you have, no matter how good or bad your harware is. Its jsut how it is, they have money and they dont care. New game will come out with same issues, and we still will buy it
yeah its a shame, the game could be so great but they just continue to not care or listen to fans
PON Mar 1, 2023 @ 3:01pm 
Set to high or ultra spot cache. It helped me.
Norteno Del Sur Mar 1, 2023 @ 3:30pm 
Im happy to hear that my PC isnt the problem... but the ♥♥♥♥♥♥ activision game development
Grill Mar 1, 2023 @ 5:06pm 
Originally posted by Polarized:
Set to high or ultra spot cache. It helped me.
Ill try it
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Date Posted: Feb 28, 2023 @ 6:34pm
Posts: 63