[Need help from Activision Support] Cannot unlink Steam account from an old Activison account, so I can use my Steam on a new Activision since it has all Warzone progress

[Georgy ✪]

Hi guys!

I think many of you have the same issue: unlinking platforms from your Activision account. Probably, you get various errors, have no way to contact Activision support, etc.

Basically, I need the following:

1. Unlink MAIN BATTLE.NET from my old Activision account
2. Unlink STEAM from my old Activision account
3. Unlink SECONDARY BATTLE.NET from main Activision account
4. Link MAIN BATTLE.NET to main Activision account
5. Link STEAM to main Activision account

I’ve managed to submit a ticket from Activision Support site, but I’m not sure if I’ll get a reply from the support. It claims it will take 4 days. I guess we’ll see.

Anyway, I’ve been trying to manage this issue since I couldn’t connect old Activision account to my PSN account — I created a new Acitivision account, so I could play Warzone on my PS4 Pro. Then I couldn’t connect new Activision account to my Battle.net account due to inability to unlink Battle.net account from the old Acitvision account — hence, I created a new Battle.net account.

P.S: Why ActivIsion Support removed their Twitter support? It wasn’t useful since they didn’t solve my issue (though, at least replied to me), but there was a resemblance of a live chat support. So… yeah… why no live chat support, Activision? You have a lot of money and cannot offer your users a live chat support? Maybe even add a phone number that users can use to call you directly — I’m not asking for a number for each country, at least make a US one. But there is even no US number.

[NapiCat - LEJIUNEA]

My same issue, i no longer have access to my activision email. but i have access to steam. All i need is them to unlink my steam account. I can link it to another battlenet account lol

[Georgy ✪]

引用自 NapiCat：

My same issue, i no longer have access to my activision email. but i have access to steam. All i need is them to unlink my steam account. I can link it to another battlenet account lol

I solved the issue by contacting Activision support via email.

[xX真夜中- 狼Xx]

引用自 Georgy：

引用自 NapiCat：

My same issue, i no longer have access to my activision email. but i have access to steam. All i need is them to unlink my steam account. I can link it to another battlenet account lol

I solved the issue by contacting Activision support via email.

~~~how long did that take buddy cuz im in the same boat just need my steam unlinked from old acc that i logged in via steam but support tickets are useless since it sends it to my old email from 2012...so i emailed them from current activision acc. im curious if they even respond at all going on 4 weeks of no reply

[Flexxi]

i got mine unlinked but had to go thru activisions support was like 5 days until fixed

[Georgy ✪]

引用自 xX真夜中- 狼Xx：

引用自 Georgy：

I solved the issue by contacting Activision support via email.

~~~how long did that take buddy cuz im in the same boat just need my steam unlinked from old acc that i logged in via steam but support tickets are useless since it sends it to my old email from 2012...so i emailed them from current activision acc. im curious if they even respond at all going on 4 weeks of no reply

Not sure how you emailed them, but there is a way to contact the support via email on Activision Support site. Just choose that you have some issues with buying the game or something like that — I think you understand that they care about such cases, haha.

That being said, I cannot recall how much time it took, but I guess it can be from 4 up to 14 days — just be patient.

[RaincoatHermit]

Sorry for the thread necromancy but someone out there may find this useful.
Just successfully got this issue solved via a suggestion from Acti Support... in less than 10 mins from asking which is surprisingly awesome..

So no promises but try using a different device, an incognito window didn't work for me but may for you. I used my phone

>>> At first it seemed to fail yet again, just re-try again and you should get a larger new prompt asking you to check a box to approve the loss of some stats or whatever. I agreed and clicked.

The page now correctly showed me as unlinked. And yeah I was able to relink with a new account as hoped.

[Steve]

This thread was quite old before the recent post, so we're locking it to prevent confusion.