Characters "stuck" for no reason?

[melon]

A teacher and a student got "stuck" halfway up a flight of stairs and now they are no longer moving. Moving or replacing the stairs doesn't seem to help. I already emailed in a bug report, but it would be good to share a solution to this problem here for anyone else who has it, if there is one. It seems that the characters just disappear at the end of the day, but that can still be a full day of a teacher not doing their job or a student not studying, and it's unclear why it happens in the first place or how to avoid it.

[temeraire683]

I've just had this in my game, a teacher got stuck on the stairs for no apparent reason, others were able to use the stairs fine at the same time. No way to get him 'unstuck'

[gigamelon1981]

Maybe placing a door nearby helps.
I often seen that kind of bug when using user stairs.

[Random Chance]

Select the teacher and on the panel for them is an assign button, assign them to the staff room, this should then cause them to take a break and unstick them. The student will self fix at midnight, the game will teleport them out of the school.

[honchio]

i got this problem a lot with the outside stairs but making indoor stairs instead seemed to fix it for me

[JU1173]

Also had this issue with the outdoor stairs. I had students constantly get stuck. I deleted them and added another staircase inside with a door by it.

[Lutz2]

Have the same Issue, reloading the Game sometimes fix this and sometime not. I had both results in my current Game and its always the outside stairs.

[IceCream]

Just SAVE and LOAD game. Always works.

[GuineaPrince]

Originally posted by IceCream:

Just SAVE and LOAD game. Always works.

Sometimes works, sadly. Used to work for me more reliably.

But what I find does work more often... are emergency pillars. They're super cheap, just move the stairs and put a pillar or two under the feet of the stuck person to lead them to safety. Works every time.

And since I have people getting stuck so often, I just keep the emergency pillars to the side for the next time someone gets stuck.

[Haperski]

I got this problem too on a new save.

I changed all straight ourdoor stairsto spiral indoor ones and no more people stuck.
Though I did have to change up the design.

[Acneman]

It happens occasionally due to pathing issues and we're trying our best to fix it. Meanwhile, reloading the game is always a solution as well.