Age of Mythology: Retold

Age of Mythology: Retold

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Death1410 Aug 28, 2024 @ 12:53am
Windows unsupported your windows 10
I keep getting this error say windows is unsupported please have windows 10 but I have windows 10 pro my System type 64-bit operating system, x64-based processor
Processor AMD FX(tm)-6300 Six-Core Processor 3.50 GHz
Installed RAM 16.0 GB
I don't know if it's my version of windows 10 or a dev problem
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Showing 1-15 of 19 comments
Woofah Rayet Aug 28, 2024 @ 1:00am 
You are running the latest version of Win 10? All drivers up to date?
Evanae Aug 28, 2024 @ 1:03am 
I have same problem... and I have the latest version and all drivers up to date
Death1410 Aug 28, 2024 @ 1:05am 
yes I have all updates for win 10 and drivers will check again if there is a update or not and just check win 10 update and all good so I don't know
y..
I also encountered this problem

text:
Could not start renderer
There was an issue starting the renderer due to an error:
Failed to create check feature support (D3D12_FEATURE_DATA_SHADER_MODEL) for this device! (Checked for Shader_ Model_65) Windows 10 Version Out of Date (Requires minimum Releaseld: 2004)
Please check your graphics driver is up to date and your machine meets the minimum requirements.
Death1410 Aug 28, 2024 @ 1:55am 
Originally posted by Ведущий аналитик:
y..
I also encountered this problem

text:
Could not start renderer
There was an issue starting the renderer due to an error:
Failed to create check feature support (D3D12_FEATURE_DATA_SHADER_MODEL) for this device! (Checked for Shader_ Model_65) Windows 10 Version Out of Date (Requires minimum Releaseld: 2004)
Please check your graphics driver is up to date and your machine meets the minimum requirements.
what your graphics card mine is Nvidia GeForce GTX 750 Ti it's a old card
Ulsfark Aug 28, 2024 @ 1:59am 
Same problem with Windows 10 enterprise with the latest updates and a graphics card NVIDIA RTX 3000
Jarvis Aug 28, 2024 @ 2:02am 
I have a Intel Core i7 4770K and a Nvidia GTX 1080 and have the same problem. Software is up to date (Win 10 Pro, Drivers, BIOS etc.)
Jarvis Aug 28, 2024 @ 2:05am 
There was an issue starting the renderer due to an error:

Failed to enumerate adapters

Please check your graphics driver is up to date and your machine meets the minimum requirements.

This was my error message.
Death1410 Aug 28, 2024 @ 6:57am 
Originally posted by Jarvis:
There was an issue starting the renderer due to an error:

Failed to enumerate adapters

Please check your graphics driver is up to date and your machine meets the minimum requirements.

This was my error message.
well some times you need to reinstall your driver because it got corrupted but if a game that good like iron harvest play just fine then it's this game not your graphics card plus if they change the requirements but I doubt they will do that.
dinovart Aug 28, 2024 @ 9:45am 
Originally posted by Ведущий аналитик:
y..
I also encountered this problem

text:
Could not start renderer
There was an issue starting the renderer due to an error:
Failed to create check feature support (D3D12_FEATURE_DATA_SHADER_MODEL) for this device! (Checked for Shader_ Model_65) Windows 10 Version Out of Date (Requires minimum Releaseld: 2004)
Please check your graphics driver is up to date and your machine meets the minimum requirements.
The same issue. I don`t think that intel I7, GTX1660 are too old hardware to run this game.
Duke_of_Kings Aug 28, 2024 @ 10:35am 
-close steam in task manager
-right click steam desktop icon and select properties
-click the compatibility tab
-uncheck box that says "Run this program in compatibility mode for"
- click apply
-reopen steam and that should work for you.
hope this helps :)
ネコットさん Aug 28, 2024 @ 11:00am 
I'm running windows 10 and my game works just fine.
Jarvis Aug 28, 2024 @ 11:06am 
There is no compatability mode active. Restart PC, reinstall the game and reinstall the graphics driver, reinstall the Microsoft Redistributable Package 2015-2022 did not help, nothing of that things. Mmh, for me it is not so important to play 7 days earlier but this looks very bad. Not able to start is not a small issue... I hope there will a solution available as fast as possible. On the same PC I have Age 1 DE, Age 2 DE, Age 3 DE, Age 4, Age 2 HD, AoM Extended. Every game works perfectly. Hardware, driver, Steam client etc. is not the reason. There should be something wrong directly in AoM Retold, I think.
Elbowjoint Aug 31, 2024 @ 6:39am 
I'm having the same issue with Windows 10, game wont start.
Death1410 Sep 2, 2024 @ 11:01am 
okay found the problem it was compatibility of steam shortcut it running in windows 7 so I turn it off the game runs just fine now. Make sure you check steam first that all I can say on it.
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Date Posted: Aug 28, 2024 @ 12:53am
Posts: 19