how to fix it

[ztqqqqqqqq]

Could not start renderer
There was an issue starting the renderer due to an error:
Failed to create check feature support
(D3D12_FEATURE_DATA_SHADER_MODEL) for this device!(Checked for Shader_Model_65)
Windows 10 Version Out of Date (Requires minimum Releaseld:2004(20H1) Build: 19041 May 2020 Update)
Please check your graphics driver is up to date and yourmachine meets the minimum requirements.

[magnumaniac]

It is literally telling you what the problem is there, your OS is 4+ years out of date.

[LufMug]

ERROR D3D12 - SOLUTION FOUND
Ask CHATGPT for help if it do not work. I did, and the game worked in my PC.

I use intel Iris. Follow the Steps bellow if you use the same, or adapt to your GPU grafics.

1. Atualize your Web DirectX End-User Runtime. You can atualize it in the link
https://www.microsoft.com/pt-br/download/details.aspx?id=35

2. Atualize your Intel Driver. Instal Interl ARC + Graphics Iris Xe - Windows. You can do It in the link bellow:
https://www.intel.com.br/content/www/br/pt/support/intel-driver-support-assistant.html

3. Uninstall and Instal Again Age of Mythology Retold.

4. Open the ArcControl that should be installed in your PC if you did the step 2.

5. With the app open, in the sidebar click in "Games" > "Add Games Manually" and then you add Age of Mythology Retold.

6. You can find the game in "This Computer" > "Files and Programs (X86)" > "Steam" > "Steamapps" > "commom" > "Age of Mythology Retold" > "AoMRT_s".

Enjoy the game.