New patch, new game-breaking bug (Chapter 3)

[Human Required]

So in today's patch's effort to fix the Chapter 3 soft-lock bug, there's a whole new bug that won't let you climb the big tree to finish the chapter. Like, immediately after the catfish cutscene, the stump is unclimbable so you can't ascend at all.

Please, guys. You fixed one progression-halting invisible wall and created a new one sixty seconds away--this is not ideal. Please confirm the next patch will let players finish the chapter.

[Aridian]

I also found a game breaking bug when trying to summon Crouton I think in Chapter 10? He just falls through the map and he is required to progress the level.

[TheBeans017]

Hi,

If you encounter the issue again, pls send us a video link here or you can send us a video via this support email address: [e-mail]

Getting these videos are helpful to identify the issue more quickly and reproduce them on our side.

Thank you

[Human Required]

Originally posted by TheBeans017:

Hi,

If you encounter the issue again, pls send us a video link here or you can send us a video via this support email address: [e-mail]

Getting these videos are helpful to identify the issue more quickly and reproduce them on our side.

Thank you

Hi yes I sent a video of the issue to your support team and got a confirmation email from Rudy saying the issue is being investigated by QA. Please let me know there is any other info I can provide so your team is able to pinpoint the issue and resolve it in a way that avoids more invisible wall spawns*

*To note, this all started because even before the wall-run quilt invisible wall issue addressed in the 4/16 patch, the original issue was that a wallrun section midway up the tree was invisible-walled-off. I'm worried that'll somehow still be around after this new invisible wall issue is resolved. But I can't videotape that b/c I can't even access that part of the tree now.

(if there is a way to provide me with an altered save file for Game Pass on PC that bypasses this chunk of the level so I can proceed, that'd be great)