DirectX 12 is not supported on your system. Try running without the -dx12 or -d3d12 command line argument

[Rayvenn715]

i am not super computer savvy and even though i made sure my pc had all the specs required to run this game i get this message every time i try to play. Anybody able to give me a step by step on how to fix this? ive been trying for an hour and im about to just get a refund

[Arc]

In a nicely named section "READ FIRST"
https://inflexiongames.zendesk.com/hc/en-us/articles/22958369663771-DirectX-12-is-not-supported-on-your-system

EDIT:
If you are uncertain or do not have time to get it solved righ now (or within 2 weeks or under 2 hours of playtime), refund, then go over the basics outlined in that article.

You can always buy it again.

Basically your PC is below minspec for one reason or another.

[Rayvenn715]

I did read that first and went through everything and my pc was on par or above with all specs outlined so im not sure what the issue is

[Arc]

It really is just this:

Originally posted by Arc:

Basically your PC is below minspec for one reason or another.

If you are uncertain, post here the basics:
- Windows version (10/11)
- Windows revision / build number (Start menu > "WinVer")
- Driver version of your graphics card

[Felson]

I have this same issue, and my PC is NOT below spec, my graphics drivers are up-to-date and my windows version is past the version/build required. That said, the fact that it is on the known issues page
https://steamcommunity.com/app/1928980/discussions/1/7221029098493847571/
it looks like it should get fixed soonish.
I requested a refund for now since I don't want to chance getting stuck with a game I can't play.

[侍Kage]

Tell me your gpu model and i'll tell you why you are getting this error.

[Arc]

Originally posted by Felson:

....

Feel free to be more specific so we can show you how it's always the same, in every UE5 game and every modern DX12 title.

[L000]

DirectX 12 is not supported on your system. Try running without the -dx12 or -d3d12 command line argument.

ID: flummut

[Arc]

Originally posted by 胡四红:

DirectX 12 is not supported on your system. Try running without the -dx12 or -d3d12 command line argument.

ID: flummut

PC specs ?

[Felson]

NVIDIA GeForce RTK 2070
Windows 10 V:1909 B:18363
64GB RAM
drivers updated today, just to make sure

I play ALLOT of games. This is the first time I have ever received the above issue. DX12 has been around since 2015. It isn't like it is a new thing that might not be fully supported.

[Arc]

Why do people always have to be vague

Originally posted by Felson:

drivers updated today, just to make sure

Because "updated" doesn't mean anything these days, people keep claiming this while being stuck in legacy driver family R4xx when we talk Nvidia.
Post the actual driver version, it's that easy.

Originally posted by Felson:

Windows 10 V:1909 B:18363

Post the entire build number, and if it is not higher or equal to .1350, your Windows OS is below requirements.
Also note that you are stuck in deprecated Windows OS build that is no longer being maintained by Microsoft.

The info is posted here:
https://inflexiongames.zendesk.com/hc/en-us/articles/22958369663771-DirectX-12-is-not-supported-on-your-system

The base spec comes from DirectX 12 Agility SDK the Unreal Engine 5 uses.

[Felson]

Arc. I get that you are having a bit of a hectic day by the sound of it, not need to get snarky. If you read snark in my response that was not intended and I offer an apology.
For video it is GeForce game ready Driver Version 551.52 Release date: 02/13/2024
For windows version, that may actually be my issue. I am digging into that more now.

[𒆜Nurse☩With☩Wound𒆜]

Originally posted by Felson:

Arc. I get that you are having a bit of a hectic day by the sound of it, not need to get snarky. If you read snark in my response that was not intended and I offer an apology.
For video it is GeForce game ready Driver Version 551.52 Release date: 02/13/2024
For windows version, that may actually be my issue. I am digging into that more now.

No Arc is sadly suffering from a lack of proper brain folding.. You can see from his recent posts, he has gone on a binge of ' Learn to computer ' rants.. An how there could be ZERO chance a just launched EA game could have issues.. Its clearly ' you an your computer '.. =)

[Arc]

Feel free to research a subject before you are going to antagonize a person to gain some attention:

AgilitySDK min requirements are outlined here:
https://devblogs.microsoft.com/directx/gettingstarted-dx12agility/

Bunch of UE5 examples can be found here?
https://steamcommunity.com/app/1282100/discussions/1/4201364982093090182/
https://steamcommunity.com/app/1681430/discussions/0/3940146862830016265/
https://steamcommunity.com/app/1501750/discussions/0/6644556627476590389/

The Talos Principle II dev is quite active here:
https://steamcommunity.com/app/835960/discussions/search/?q=directX+12&gidforum=3936769163097119908&include_deleted=1

[Felson]

Seriously not sure how what I posted is antagonistic... Still working on testing the windows version thing, since that may be my issue, but windows update is not always supper fast... If that is the root of my issue I will post back here after I get through this, provided my pending cancel doesn't process before it is done.

[Felson]

oh. never mind. cancel has already processed. I will give the game a shot again in a month or 2 I think.